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Clarion Suites Gateway
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Reviews (1,152)
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493 - 498 of 1,152 reviews
Reviewed January 27, 2014

Well here i am again reviewing Clarion Gateway Suites.Just spent a relaxing couple of days in Melbourne with my family over the Australia Day long weekend at Clarion and it just always seems like home when we return.Fantastic staff with great sense of humor,especially Thomas who always gives me a laugh when we see him there!!We were given a lovely 2 bedroom apartment on the 17th floor and we were not dissapointed with the fantastic bottle of wine and cookies on arrival.Once again Tony and his team made us feel more than welcome and that is why my fanily and i choose to stay here because if you remain loyal then Tony and his wonderful staff will remain loyal to you.Thank you once again for a wonderful time in Melbourne and we will be back soon.

Room Tip: If possible ask for a deluxe corner suite on a high floor for the awesome views!!
  • Stayed: January 2014, traveled with family
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Thank ThePatchDasher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, General Manager at Clarion Suites Gateway, responded to this reviewResponded February 10, 2014

Dear Valued Guest,

Thank you for your continued support it is well recognised and most welcome at our Hotel.
We really appreciate your comments about our facilities, staff and service. We do pride ourselves on our customer service and are very pleased to read that you enjoyed your recent stay.
We look forward to welcoming you back when you next visit Melbourne.

Kind Regards
Tony & The Clarion Suites Gateway Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

I have stayed at this hotel previously with family and friends.my last visit was 2days ago and it was a wonderful experience.our group checked in late after a day at the tennis and got a fantastic shock to be upgraded to the penthouse.the staff are always very helpful,the beds comfortable,the hotel is well located to the city and southbank.room service was delicious and efficient.the porters were most helpful with all our luggage-there were 5 of us.highly recommended.

Room Tip: The 2 bedroom suites are great for family or groups.they overlook the river.
  • Stayed: January 2014, traveled with friends
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Thank burnzai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this reviewResponded February 10, 2014

Dear Valued Guest,

Thank you for your review and also your continued support, it is well regocnised and most welcome at our Hotel. We are very pleased to read that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future.

Kind Regards
Cindy Colliver – Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014 via mobile

This day and age it's so easy for hotels to know you are previous visitor and they of course love to welcome you back. This of course leaves the situation wide open to say thanks for having me back, especially after last time I visited. The staff at Clarion do have a sense of humor. This hotel is in a great location, a part of the CBD and a couple of torpedoes, with the wind, from Crown Casino.

  • Stayed: January 2014
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1  Thank Chestyhorsham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this reviewResponded February 10, 2014

Dear Valued Guest,

We really appreciated you taking the time to leave a review on tripadvisor, your continued patronage is well recognised and most welcome at our Hotel. Thank you for your comments about our staff, we do pride ourselves on our customer service and we are pleased to read you enjoyed your stay.
We look forward to welcoming you back when you next visit our lovely city.

Kind Regards
Kelly Matthews – Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

We stayed here over xmas break for one nite and watched Boxing Day cricket match.
Liked the central location, rooms clean and tidy, pool and restaurant area available.
Car parking was very expensive and difficult to park.
Customer service was good standard.
Thank you.

  • Stayed: December 2013, traveled as a couple
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Thank Nikki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, General Manager at Clarion Suites Gateway, responded to this reviewResponded February 10, 2014

Dear Nikki,

Thank you for your post, this is most appreciated.
We are most pleased that you enjoyed your stay with us; your feedback is very much welcomed.
Over the years I have noted how the cost of parking in this city has exceptionally increased to a level whereby it remains costly to contemplate, although our parking is at the lower end of the cost standard.
If one can avoid driving in the city, this would be the best option, as public transport is very affordable and convenient, in particular the - Free City Circle tram, a perfect service every 15 minutes or so. Unfortunately most city parking bays are subject to a local tax, which creates cost burden to the consumer.
Thank you for staying with us, hopefully we will have the pleasure of your company in the future, until then our very best wishes from the Clarion Suites Gateway team.

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Reviewed January 15, 2014

Booked via an agent, wasn't sure what to expect, really pleased with the accommodation. Made a pleasant change not to stay in a formal hotel, this was a good bridge into an apartment stay with access to kitchen faciliities if you want or need them. Room set up was good with 2 doubles inter-connecting with a big rollaway for our youngest.

Staff all very friendly, bar area downstairs, good selection of food especially the breakfast - we gave it the award for the best taste during our entire Aus holiday which is saying something (choice wasn't super extensive but was good for us).

Location is close enough to the centre without being too central, good parking facilities just next door.

Room Tip: You need to decide if you want to face the river which is probaboy a little more noisy but you have the view, the road / train noise in time absolutely isn't an issue.
  • Stayed: December 2013, traveled with family
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2  Thank MWHE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this reviewResponded February 10, 2014

Dear Valued Guest,

It is pleasing to read that our room met your expectations, we are a family friendly Hotel with spacious rooms to accommodate families of all sizes, as well as small groups of friends. Thank you also for your comments about our location, amenities, staff and our breakfast selection.
We hope to welcome you back when you next visit Melbourne.

Kind Regards
Cindy Colliver – Executive Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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