I booked a Studio Room Riverside for a weekend birthday celebration and we had a great view of the river. Southbank and the casino are all lit up at night and It looks fantastic when the large gas flames blow at night outside the casino.
It was noisy with the balcony door open but we heard no noise from adjoining rooms. The train also runs alongside the river and you would hear this if the balcony door was open. The balcony was tiny with the airconditioning unit taking up half the space, this also seemed to be making a noise at night.
Check in and check out was friendly and efficient. We were given vouchers for discounted meals at the hotel on check in. Hotel parking is $20 per day. There are free newspapers on request.
We had a fairly spacious room with a big comfortable bed. The large TV on the wall would have been better placed in front of the bed as it was difficult to watch for any length of time from the far side of the bed. There is a small kitchenette cleverly hidden in a cupboard with kettle, toaster, microwave and fridge. We had a surprise delivery of free champagne for my husband's birthday. We really appreciated this lovely gesture.
We left a note for housekeeping that new batteries were needed for the TV remote and asked for a new globe in a bedside light (not working). When we arrived back the room had been made up but neither request fulfilled. I rang reception who immediately sent someone with a replacement globe but no batteries. The remote worked but not very well.
Overall a good stay, we would go back again especially if we had plans to visit the Southbank area.
- Official Description (provided by the hotel):
- Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more less
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- Also Known As:
- Clarion Suites Gateway Hotel Melbourne
- Clarion Hotel Melbourne
- Clarion Melbourne
- Melbourne Clarion