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“Breath of fresh air”
Review of Ovolo Laneways

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Ovolo Laneways
Ranked #14 of 160 Hotels in Melbourne
Certificate of Excellence
Kent, United Kingdom
Level 6 Contributor
124 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Breath of fresh air”
Reviewed July 19, 2014 via mobile

Great to find a place which simply tries harder (and succeeds) to be better than the standards offered by everyone else. We had a 2 bedroom room suite which was funky, clean and very welcoming. The beds and pillows were unusually comfortable, and it was a nice touch to receive a goody bag and free minibar. Wifi was dependable and the staff were very pleasant and helpful. Good location, walkable to all the downtown sights. It will certainly be my first choice when I come back to Melbourne. Highly recommended.

Stayed July 2014, traveled with friends
Helpful?
Thank MrGotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, July 20, 2014
Dear MrGotts,

Thanks for the great review.

Wonderful to hear you had a great time at the hotel and enjoyed the Ovolo offerings.

I look forward to welcoming you back soon.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,086 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Austin, Texas
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 18, 2014

Boutique hotel within walking distance of most important sights of Melbourne. Friendly staff. Excellent wifi and delicious muffins to pick up at breakfast. Rooms well designed with up to date bathroom facilities and excellent toiliteries.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ebutler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, July 20, 2014
Dear ebutler1,

Thanks for the great review.

Glad to hear you enjoyed your stay and the muffins for Grab n Go breakfast.

Hope to see you back soon.

Kelly O'Neil
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2014

Stayed 3 nights recently with the Wife in this terrific boutique Hotel, fourth floor room fronting on Little Bourke Street. Yes it is susceptible to outside noise but not unreasonably so given its close proximity to small bars, restaurants and the like. Staff were under the pump when we arrived but still managed to be courteous and efficient and the trend continued throughout our stay.

Free "Grab and go" breakfast is perfect for a pastry/juice/coffee on the run and free minibar/wifi etc is an added bonus. If you are a visitor to Melbourne without a vehicle (as we were) it's ideally located to public transport and roughly a 20 minute stroll to the MCG and Queen Vic Markets, a 10 minute wander to Fitzroy and 5 minutes into the shopping malls.

We'll be back :-)

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Preeds71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, July 17, 2014
Dear Preeds71,

Thanks for the review.

Glad to hear you had a great stay whilst at the hotel and enjoyed the Grab N Go Breakfast. We're big fans of the coffee here at Ovolo.

It's been a busy week here at the hotel with the lead up to the AIDS Conference in Melbourne so glad to hear that even though the staff were under the pump they were efficient in getting you checked in.

Hope to see you return to the hotel soon.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai Region, China
Level 5 Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 16, 2014

It's pretty average but ok value. Rooms are a good size but bathrooms are tiny. If you're a light sleeper it can be difficult as the hotel isn't soundproof at all.

Service was ok but only ok.

Location is great though.

  • Stayed July 2014, traveled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank rtw99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, July 17, 2014
Dear rtw99,

Sorry to hear that your stay was not 100% but glad to hear the location was ideal.

Please keep in mind for any future stays that then 1 and 2 bedroom rooms are of substantial size which includes a bigger bathroom than the Studio and Studio Suite rooms.
The back of the property is also much quieter as it's further from the main street which sounds it might be more ideal for your travel needs.

The team are great at dealing with guest requests so please contact the hotel direct with my suggestions and I can assure you will have a far more pleasant stay.

Safe Travels,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
2 reviews
Reviewed July 15, 2014

My husband and I have stayed at the Ovolo in Little Bourke St twice now and love it. It's small and stylish, great service and unique personality. It's perfectly located for walking to bars, restaurants theatres etc. Great little city escape.

Room Tip: Higher floors have less street noise.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank driftMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, July 16, 2014
Dear driftMelbourne,

Glad to hear this was your second stay and both times have been great. Three times lucky?

Hopefully see you again.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2014

We recently stayed in a two bedroom suite at the Ovolo with our 5 and 8 year old and we all loved it. They have literally thought of everything! The staff were helpful and friendly and it was great that they offered a flexible check out. We spent our last day in the city and checked out at 3pm which was perfect. The kids loved the free minibar and snacks (so did their parents just quietly) and the grab and go breakfast was perfect for us. We loved the big table between the kitchen and living area, the kids sat up and played lego etc and we were able to sit down and have breakfast together. The position is perfect for us and we had a great dinner at the Japanese Gyoza bar five minutes down the road. We would definitely recommend this hotel for families.

Room Tip: My daughter didn't like looking out onto a brick wall on the third floor so if you can get a roo...
See more room tips
  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank kathblackham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, July 16, 2014
Dear kathblackham

Thanks for the review!

So glad to hear you enjoyed your time at the hotel with your family.

I am hoping to have you stay with us again.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 15, 2014

Loved the warmth of the the staff. The room was very modern with everything required. Loved the concept of included mini-bar & happy hour in the foyer, created a sense of "staying with friends".

I couldn't get the TV to work (it was turned off behind the TV). The staff addressed this immediately, with sincere apology & in a friendly manner. Thank you! :-)

Loved everything about my stay & would most definitely stay again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DamienJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, July 16, 2014
Dear DamienJohn,

Thanks for the great review and very sorry about the TV being turned off. It may have been from dusting behind it. I will ensure our Housekeeping check on this in future.

Looking forward to hopefully having you back at the hotel soon.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ovolo Laneways

Property: Ovolo Laneways
Address: 19 Little Bourke St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Chinatown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 160 Hotels in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ovolo Laneways 4*
Number of rooms: 43
Official Description (provided by the hotel):
See the world in colour! Inspired by the hidden laneways and street art that Melbourne is known for, this 43-room boutique hotel is your perfect opportunity to embrace the culture and enjoy effortless living in the heart of the city. Within the unsuspecting charcoal facade is a realm of hidden surprises. Be prepared to be taken on an exciting sensory journey from the dramatic and smart concierge-style reception, through dimly-lit corridors accentuated by brightly coloured doors and illuminated custom artwork, before arriving at the calming and restorative guest rooms. Six distinct room types provide an uncluttered and trendy approach to urban living with seamless integration of the Ovolo touch – all the little things that make effortless living a reality for the modern, tech-savvy traveller. Smart space planning, diverse furniture and joinery components allow guests to reconfigure the rooms to suit their unique purposes. Designed to impress, Ovolo Laneways also features three penthouse suites complete with outdoor rooftop terraces and supercharged offerings. Whether you are travelling as a group or hosting an intimate party, this is the ultimate “rich friend’s house” for your crowd to celebrate or relax against the backdrop of Melbourne city skyline. Situated at the top pocket of Little Bourke Street surrounded by theatres, restaurants and bars, the hotel is literally footsteps away from all that Melbourne has to offer. But really, who needs to go anywhere when your room rate already includes everything? Grab N’ Go breakfast*, Wi-Fi, mini bar, self-service laundry, happy hour*, gym access? – Yep, all free. *only when you book direct on Ovolo Hotels website ... more   less 
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