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“Fantastic Find!” 5 of 5 bubbles
Review of Ovolo Laneways

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Ovolo Laneways
Ranked #15 of 156 Hotels in Melbourne
Certificate of Excellence
Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic Find!”
5 of 5 bubbles Reviewed March 6, 2014

A girl's weekend away became fabulous because of our stay in room 503 for 3 nights. The apartment was spacious and well appointed and the terrace was an absolute bonus! We were amazed at all the inclusions, free goodies bags, minibar, happy hour and pastries for breakfast! Location was great, easy access to trams, restaurants, shopping etc and always a delicious coffee available in the lobby. The staff were absolutely amazing! So friendly, courteous and super helpful. Nothing was too much trouble. We loved our stay here so much that we have booked again for next year but then, we will stay longer.

Room Tip: Loved room 503. Worth the extra amount to have the terrace, a rarity in Melbourne accomodation.
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Liz N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, March 17, 2014
Dear Liz N,

Greetings from the Ovolo Hotel Melbourne.

I am so glad to hear that you have only wonderful things to say about room 503 as it's my favorite room in the hotel. The view is spectacular and I hope you enjoyed the skyline whilst on your girls trip.

I will let the team know of the great feedback, they will be pleased to receive such kind words.

We are very much looking forward to having you return next year.

All the best,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

983 reviews from our community

Traveler rating
    611
    260
    73
    27
    12
See reviews for
163
377
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133
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Darlington, United Kingdom
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed March 6, 2014

Whilst visiting family in Melbourne we had a couple of nights at the Ovolo with some friends who came down from Brisbane. We were attracted by the handy location and the ability to have two bedrooms with shared living space.
We weren't disappointed. The room on the third floor was excellent and whilst it overlooked a side alley with lots of refuse bins we didn't hear any noise, unlike previous reviews.
The goodie bags, free minibar and happy hour, and convenient breakfast all added to a great stay.
There were a couple of small maintenance issues we advised to reception and they were taken as positive feedback and I felt would be acted upon. Staff were really friendly and helpful at all times.
Absolutely perfect if the lift would work every time !!

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Silversurfer020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, March 17, 2014
Dear Silversurfer20,

Greetings from Ovolo Hotel Melbourne.

Many thanks for sharing details on your stay with our property. I am glad to hear that you had an enjoyable stay and previous reviews did not deter your stay. We are really focusing on new ideas & upgrades at the hotel so I am glad to see that these made for a more enjoyable stay.

If you are back in Melbourne soon please contact as direct as would be delighted to have you stay again.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 2, 2014

Just had a two night stay. Fabulous room. Mini bar, breakfast (including gluten free option), apples, coffee, water, juice etc included in tariff was especially great for teenage children. Location to transport, restaurants, gardens, etc couldn't be better. Very quiet. Lovely views of city lights from room. Staff very helpful. All totally fabulous!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank erik3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, March 17, 2014
Dear erik3,

Greetings from the Ovolo Hotel Melbourne.

Thank you for sharing your feedback from you recent stay at the hotel.

I am glad to hear that you enjoyed the hotel. We very much look forward to welcoming you back soon.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 1, 2014

A group of 4 friends stayed in Room 503 for 3 nights. The room was large & very comfortable. We spent relaxing times on the large terrace which afforded great views. The staff were excellent & most helpful and friendly.The goody bags, slippers and carry bags were a pleasant & welcome surprise. Great coffee from the machine in the lobby was a morning ritual for all.There was just a short stroll to restaurants, Chinatown and the city. I cannot recommend this hotel highly enough.We will return next year.

Room Tip: Penthouses on Level 5 are larger and quieter.
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, March 2, 2014
Dear Peter A,

Greetings from the Ovolo Hotel Melbourne!

Thanks for the great feedback from your recent stay at the hotel. I am glad to hear you liked the property and like the Ovolo Inclusions. The coffee gets me every morning!

We look forward to having you stay with us again next year.

Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 28, 2014

stayed here for valentines night - a very funky boutique hotel. loved the grass covered bench in the corridor on our floor. Service from staff was excellent - we had trouble setting up Apple TV, which allows you to transit a video on your IPad to the room TV - staff came up and sorted that. I had to sort my bookings for the next day and was able to email the booking card to reception and they kindly printed them off before I got down to reception!. The place is great and a nice feature is the Free mini bar plus they have a happy hour where you can help yourself in the reception lobby to beer, wine and pastries if available. The hotel was a bit more expensive but considering the service, the room facilities, funky décor and service, its really worth it. If I come back to Melbourne, this will be a special treat!!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aidan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, March 2, 2014
Dear Aidan E,

Greetings from the Ovolo Hotel Melbourne!

Thanks for sharing your feedback from your most recent stay at Ovolo Melbourne. I hope you had a wonderful Valentines day and got lots of chocolate treats from the Front Office Team.

I am glad to hear that the team assisted where they could and that you enjoyed all the Ovolo inclusions, we are all about effortless living so hopefully you felt this during your stay.

We hope to have you return to Melbourne and stay with us once again.

Warmest regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 27, 2014

I used Ovolo in Hong Kong for a business trip, so I decided to try the one in Melbourne too and it didn't disappoint at all. Everything you can ask for a business trip. Professional but friendly staff (that you really appreciate if you spend half of your life in hotels), helpful to book taxi for me, and to give me a really appreciated late check out. Clean room, complimentary minibar.
I will come back for sure!

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patrizia-Carlo_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, March 2, 2014
Dear Karl H,

Greetings from the Ovolo Hotel Melbourne.

Thank you for sharing your recent Ovolo Melbourne experience with us. It's lovely to hear you have used our Hong Kong properties and now our Melbourne property. We hope to see you back in Melbourne soon and staying with us once again.

Warmest Regard & Safe Travels,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
1 review
5 of 5 bubbles Reviewed February 27, 2014

We stayed in this nice hotel one week ago, and we can't complain about anything! The position is marvelous, easy to reach and perfect to visit the city. We had a Studio Suite, right size for a couple, and the first day we found on the bad a funny bag with complimentary snacks. Good idea!

Even if no breakfast was included in the reservation, in the morning they offered us some yummy muffin!

The staff is smiling and friendly, we were very tired due to the long trip, but check in has been quick and easy. Frederica and Sven gave us all the information we needed and even something more for our free time in the city!

Only request for next visit: some gluten free pastries for my husband!".

Stayed February 2014, traveled solo
Helpful?
Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly O, General Manager at Ovolo Laneways, responded to this review, March 2, 2014
Dear Laura G,

Thank you for sharing with us you recently Ovolo experience. I am glad to hear that you enjoyed your stay and that we have met your expectations.

I shall pass on the positive feedback to both Sven and Federica. They will be delighted.

Please remember for any return stays to the hotel to notify our staff of Gluten Free requirements as we can pre-order breakfast items for you.

Warm Regards,

Kelly O'Neill
General Manager
Ovolo Hotel Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ovolo Laneways

Property: Ovolo Laneways
Address: 19 Little Bourke St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Chinatown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 156 Hotels in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ovolo Laneways 4*
Number of rooms: 43
Official Description (provided by the hotel):
See the world in colour! Inspired by the hidden laneways and street art that Melbourne is known for, this 43-room boutique hotel is your perfect opportunity to embrace the culture and enjoy effortless living in the heart of the city. Within the unsuspecting charcoal facade is a realm of hidden surprises. Be prepared to be taken on an exciting sensory journey from the dramatic and smart concierge-style reception, through dimly-lit corridors accentuated by brightly coloured doors and illuminated custom artwork, before arriving at the calming and restorative guest rooms. Six distinct room types provide an uncluttered and trendy approach to urban living with seamless integration of the Ovolo touch – all the little things that make effortless living a reality for the modern, tech-savvy traveller. Smart space planning, diverse furniture and joinery components allow guests to reconfigure the rooms to suit their unique purposes. Designed to impress, Ovolo Laneways also features three penthouse suites complete with outdoor rooftop terraces and supercharged offerings. Whether you are travelling as a group or hosting an intimate party, this is the ultimate “rich friend’s house” for your crowd to celebrate or relax against the backdrop of Melbourne city skyline. Situated at the top pocket of Little Bourke Street surrounded by theatres, restaurants and bars, the hotel is literally footsteps away from all that Melbourne has to offer. But really, who needs to go anywhere when your room rate already includes everything? Grab N’ Go breakfast*, Wi-Fi, mini bar, self-service laundry, happy hour*, gym access? – Yep, all free. *only when you book direct on Ovolo Hotels website ... more   less 
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