I love the location and how near it was to the city and how convenient it is. The room was well equipped with a kitchenette and linen etc. Very good value for money. The reception was very helpful. The breakfast restaurant people were very nice and friendly. However, one of the thick blankets smelled of cockroaches.
My reason for a 1-star service is this. As I had to check in after hours, the reception gave me instructions over the phone and despite me trying to understand and visualise the place, I couldn't figure out where the rooms were when I arrived as the whole place was dark and I was jet lagged. The reception assured me that if I needed help, the night manager will help by just a phonecall.
I apologised for the unearthly hour call and the night manager kindly told me where to go. Everything was all good until the next day when I went to the reception twice for various reasons. I overheard two different sets of people 'complaining' about my late call and my 'stupidity' to the receptionist without realising I can hear them. How I know it was about me? Because they said my room number out!
If it weren't for those two incidences, I would have given this place a 5 star. So my advice? Come to this place if u want a good cheap central place but if u plan to check in after hours or so happen to have a problem after hours, be aware of unwilling night managers...
- Official Description (provided by the hotel):
- Welcome to Parade Inn, offering traditional motel accommodation, located just 4km north of Melbourne’s CBD on Royal Parade, between Princes Park and Royal Park. Offering free onsite parking, easy access to the city via tram service, and breakfast in our bistro. Our AAA Toursim 3½ Star Rating and Golden Chain membership is your assurance of quality accommodation at a moderate price. ... more less
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