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“Excellent Hotel, super location, fantastic service”

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Miami Hotel Melbourne
Ranked #64 of 158 Hotels in Melbourne
DRDGlobal
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent Hotel, super location, fantastic service”
5 of 5 bubbles Reviewed January 7, 2014

Stayed at the Miami Hotel on two separate occasions. One was a 3 night stay and the other was another 3 night stay on AFL Grand Final week. Both occasions the service was first class. The hotel is very clean and in an excellent location. Walking distance to the Victoria Market and then to the city centre. Close by to good restaurants and pubs. Can't fault this hotel. Will stay there again in a heart beat.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DRDGlobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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534 reviews from our community

Traveler rating
    176
    269
    70
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Surfers Paradise, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

My sister and I stayed here for two nights during the Melbourne Cup and were greeted around 10pm with welcoming smiles and helpful people at the reception. The room we stayed in was clean and tidy and was great value for money. This was my first trip to Melbourne and I fell in love with the place, staying here was the cherry on top! Short walk to restaurants, pubs, trams, train station.

A week or two later my sister received a voicemail asking if we had left a pair of sunglasses in the room. They were my $500 prescription sunglasses I thought I had left on the plane. Miami Hotel, Melbourne couriered them to me all the way on the Gold Coast! Can't thank them enough. WIll definitely be back. :)

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastleigh, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

Hotel is a 10 minute walk from southern cross. A variety of restaurants ,pubs to choose from within 5 mins. Hotel clean, the staff are brilliant . Very helpful on tourist tips. Victoria market in walking distance and trams. Take advantage of cheap Sunday travel

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AngelaGarrathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 25, 2013

The staff at reception was amazing at giving advice to places, offering help. We had a minor issue with the room and it was dealt with well. The room was very clean and new. It would be even better if the bed in the double bedroom was one big bed, instead of 2 single beds combined. Excellent staff who served with excellence and a smile.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Berlydon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, United Kingdom
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed December 6, 2013

We stayed here whilst visiting family. The Miami is clean and well managed. The rooms are smallish but if its only somewhere to sleep its fine, good sized comfy beds. Unlike most accommodation in Aus the Miami gives you complimentary internet. Its about 10 mins walk from city centre/ train station, but there are still a few good places to eat and drink in close by. All in all the Miami is a good all rounder. Please be aware this is not a hotel with restaurant or anything, theres a kitchen area for guests cooking upstairs.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 05gordonc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 25, 2013

I booked a last minute trip to Melbourne for the weekend in late November. Searched around for a hotel reasonably close to the city centre and came across Miami Hotel in West Melbourne. It's not exactly an enticing exterior and the interior is not much better but the room was clean, the sheets fresh, the shower was decent and the staff friendly and helpful. Check in is not normally until 2pm, I arrived early around 11.30am expecting to just drop off my luggage and check in later but the staff on reception immediately contacted housekeeping to check on the status of the room. They gave me a voucher for a complimentary coffee in the cafe in case I wanted to wait until the room was ready. A few mins later, housekeeping confirmed my room had just been cleaned so I could check in after all. The location is fairly convenient - 15 mins walk to Southern Cross Station, 5 mins walk to the tram to catch the 57 into the centre. There are a couple of cafes and restaurants near by on Victoria St. I particularly recommend Di Bella Coffee House on Leveson St.for a lazy Sunday Brunch. All in all pleased with my choice. Only down side was a bit of traffic noise but probably quieter than staying in the heart of the city.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZewLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

I was in Melbourne for 8 days, and stayed at Miami Hotel for the first 2 nights and last 2 nights of my stay, with my wife and 2 kids. Booking was made 3 months in advance for a family room with 1 large bed and 2 single beds.

Check-in was a breeze. Kelly the front office manager was friendly and apologetic that they were unable to accommodate my family with a room on the ground floor. As the hotel has no lifts, and our room was on the 2nd floor, moving our luggage to our room was a workout in itself. So be prepared if you're carrying heavy luggage.

The room & en-suite toilet/bathroom were clean and tidy. Kettle & hairdryer provided with complimentary coffee and tea. Breakfast is available every morning (at own cost) at the hotel café, though lunch is only available on weekdays. My kids loved the omelettes and pancakes stacks. The hotel also provides discount cards where you can purchase a coffee/tea at AUD $2.

Parking is available within the hotel at AUD $9 per night but must be specified in your booking as parking spaces are limited. The parking lots are also tighter than what you'd normally find in Melbourne.

Check-out was hassle free.

On our second stint with Miami Hotel, Kelly had managed to get us the family room on the ground floor. It was spacious and 2 single beds were arranged in the adjoining bedroom, while the queen size bed was in the main room. I believe this is the biggest room in the hotel and well worth the money.

Location-wise, its in West Melbourne but within walking distance to Queen Vic Markets. There is a supermarket (IGA) and numerous eating options (Italian, Fish & Chips, Asian) that are about 5 mins walk away at Errol Street.

I would recommend this hotel for its excellent service and clean rooms (something which I had an issue with for the other places I stayed in during this same trip).

Room Tip: Request for ground floor rooms where possible as there are no lifts.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Daniel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Miami Hotel Melbourne

Property: Miami Hotel Melbourne
Address: 13 Hawke St, Melbourne, Victoria 3003, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access
Hotel Style:
#2 Best Value Hotel in Melbourne
#59 Family Hotel in Melbourne
#61 Romantic Hotel in Melbourne
#68 Business Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Miami Hotel Melbourne 3.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Miami Hotel Melbourne is located on the Northern fringe of the city, close to Etihad Stadium, Docklands, Queen Victoria Market, public transport and everyday conveniences, it's the perfect base for travelers on a budget. As a 3.5 Star family operated property, Miami Hotel offers personal, friendly service and value for money.Winner of the 2006 Australian Tourism Award for Excellence in Standard accommodation, the Miami Hotel offers award winning service at a bargain price, and without skimping on facilities.Please note: This property has rooms located on the Ground, First and Second floors of the building and does not have a lift. Please request in the comments section if you require a Ground floor room. ... more   less 
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Also Known As:
Miami Motel Melbourne

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