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“Excellent Service, Delicious Meal”
Review of The Waiting Room

The Waiting Room
Ranked #534 of 4,114 Restaurants in Melbourne
Certificate of Excellence
Price range: $9 - $59
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Description: The Waiting Room is one of Melbourne's most luxurious lobby bars, where old world grace and glamour meets new world contemporary opulence and style. Inspired by the elegance of the 1940s, The Waiting Room bestows not only a classic cocktail and wine list, but also an exquisite small plates menu which has been tailored to tempt and delight any palate. The Waiting Room offers an afternoon tea experience daily. A quintessentially British tradition since the 1800s, afternoon tea was created as a mid-afternoon meal to satisfy hunger created between early lunch and late dinner. Served on a three-tiered silver stand, the tea services include a delectable selection of assorted sandwiches, savouries and sweet things, served with Jing Tea and Vittoria Coffee. Afternoon tea at The Waiting Room is served daily from 12-5pm.
Level 3 Contributor
21 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Excellent Service, Delicious Meal”
Reviewed November 20, 2013

I was concerned about finding gluten free meals in Melbourne and I found myself a perfect lunch meal. I had the pear salad with juicy sweet pomegranate, salad leaves, tomato, avocado, and walnuts with pomegranate dressing. The chef customised my salad by adding grilled chicken breast (I was hungry). It only cost $15 which was such great value. It was a big serving, the service was excellent and the staff were extremely helpful, especially when I had to leave for a flight in 15 mins! They had my meal ready in a flash. It was such a refreshing, fresh, filling meal which surprised my taste buds. The music was nice and the mood was relaxing, comfortable and elegant. Would definitely recommend it.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Hulzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Visitor rating
    52
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    4
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level 2 Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Best high tea”
Reviewed October 15, 2013

It's the best place to catch up with friends on any occasion , the best high tea and very generous .but unfortunately the service was a bit disappointing we had to get up and ask for water every time we need it a refill which it was a several times ., Otherwise it's highly recommended the food is very fresh and very high on quality . Can't wait to get back there and catch up with my friends again .

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Done26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level 6 Contributor
617 reviews
419 restaurant reviews
common_n_restaurant_reviews_1bd8 211 helpful votes
“Scrumptious”
Reviewed October 4, 2013

The Waiting Room is a separate bar and tea/coffee area to one side of the lobby of the Crown Casino hotel. All separated from the lobby traffic and it actually works well to give one a feeling of being in a special tea room.
Afternoon tea with tea/coffee is AUD49 per person and is great value for money, Beautifully served on a sliver platter with a great choice of teas. Lovely breads with the varied sandwiches and gorgeous cakes to follow. Truly delicious - and the pallette cleanser of gin & tonic jelly was a little special something. And the scones are cooked to order so you tell your waitress when you are ready for them and 10/15 minutes later the freshly baked scones arrive - they were scummy.
An extremely good & scrumptious afternoon tea and all-in-all great value for money.
Five us were there and we had not a single grumble.
Afterwards I noticed that in the same location . afternoon was also available on the first floor in The Conservatory - and I am sure that this is well worth a visit as well

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BenYorkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 6 Contributor
329 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 214 helpful votes
“Go back and learn customer service with wine.”
Reviewed September 21, 2013

A late night evening drink to wind down and escape the revellery and chaos of the nearby casino should have been a lovely way to finish a wonderful evening dining out. Instead, service was poor, distracted; and "vacant" and when my partner queried the quality of the wine; the waiter did not respond with a replacement, even when we expressed our concerns. We left it untouched. To pay the bill I had to go to the bar, find the same waiter (who then couldn't recall who I was) and they seriously didn't care a hoot whether we had a nice time or not. Such a shame as "The Waiting Room" has a lovely ambience, great location; and it a LOT more peaceful than the madness happening in the casino next door.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
Helpful?
1 Thank jiffy2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
81 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“High Tea on a Budget!”
Reviewed September 7, 2013 via mobile

We had high tea with several friends and were delighted with the variety of sweet and savoury dishes. Very fulfilling! Would love to go back for lunch or dinner to try out the rest of their menu! Great music selection too!

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PeppermintFrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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