My partner an I stayed here for the 1st time to access the Melbourne flower and garden show. Is it 5 star no its not. Was the room we were given ( 217) up to scratch yes it was and it looked out onto Lygon street, had a small balcony on which you could sit and soak up the street view and if you wanted you could sit in your room and soak up the street view through the full length picture window. Initially we were concerned about street noise and if you are sensitive to noise then the front rooms may not be for you but I can honestly say the save for 1 night when a reality TV show Professional Masterchef took over the street right in front of our room and started banging around from 5am in the morning (I have to say the food they knocked up was pretty average) we both got good sleep and enjoyed the streetview.
Were Bob and his staff up to scratch and friendly yes they all were. Could Bob do a Dr Jeckel and Mr Hyde on you probably if you cheese him off but you would probably have to try fairly hard to do so.
Parking is compact so bringing you 4 wheel drive or other large car will at least test your skills if not totally frustrate you so come Italian come compact and you will remain unstressed.
All in all this place had all it advertised for us and more particularly location location location as you can walk, tram and bus into the CBD and beyond.
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