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Road04812659230
22
I would have to make reforms
Reviewed Aug 24, 2019
The room needs renovation, especially the bathroom. Breakfast could be improved, at rush hour food was missing. The location is good.
They were painting the floors of the hotel and it gave a feeling of dirt, I think that the renovations would have to be done by plants and these do not use them for the guests until they are finished.
Date of stay: August 2019Trip type: Traveled as a couple
Value
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Sleep Quality
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Reviews (8,171)
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All reviews great location travel lodge eureka tower south bank arts centre yarra river room was clean flinders street station walking distance restaurants and bars good size would stay again minute walk public transport easy access free wifi a great place to stay
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Reviewed August 21, 2019

As previously mentioned on survey page, Travelodge Southbank offers excellent value for money, cleanliness and a wonderful team on the desk and behind the scenes.
Keep up the good work in the future.!

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank kbutcher2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur R, General Manager at Mercure Melbourne Southbank, responded to this reviewResponded August 26, 2019

Thank you KButcher2019

We do hope to see you back again very soon.

Kind regards

Arthur Rojas
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2019

Looking a little tired, but quiet and clean, generous coffee and tea supplies. Close to cultural locations, and pleasant bridge walk to Flinders Street station. No mini bar but adequate choice of drinks available from reception.

Date of stay: August 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Ila S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur R, General Manager at Mercure Melbourne Southbank, responded to this reviewResponded August 26, 2019

Dear Ila

Thank you for choosing to stay with us recently. I agree with you our location is ideal for anyone visiting Melbourne's Art Centre along with plenty of stops for a great cup of coffee.

We look forward to welcoming you back very soon.

Kind regards

Arthur Rojas
Hotel Manager

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Reviewed August 21, 2019

We stayed there 2 years ago & found it was a good location because without a car we were always within walking distance of the business district.It also gave us the chance to get some exercise walking to & from the main shopping areas.

Date of stay: September 2018
2  Thank ross b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur R, General Manager at Mercure Melbourne Southbank, responded to this reviewResponded August 26, 2019

Dear Ross

Thank you for coming back for another visit, hopefully it wont be two more years until we see you again!

Kind regards

Arthur Rojas
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2019

Good location. Short walk across the bridge to the free city circle tram. Room is spacious and clean, though bed is not that comfortable and a lot of light comes in from the hallway. Check in/out process is quick and easy.

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
2  Thank 8,280,160
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur R, General Manager at Mercure Melbourne Southbank, responded to this reviewResponded August 26, 2019

Thank you for taking the time to review your stay with us. We are always looking at ways to improve our product and services especially for those travelling for business.

We look forward to welcoming you back very soon.

Kind regards

Arthur Rojas
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2019

What a very good located hotel, if you want to be in the heart of the city with everything at your fingers or a short uber or tram ride this is the place. Located within 2 block of Crown, a short walk into the city or to the tram stations.

Date of stay: August 2019
    • Value
    • Location
    • Service
2  Thank Michael F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur R, General Manager at Mercure Melbourne Southbank, responded to this reviewResponded August 26, 2019

Dear Michael

Thank you for staying with us recently. We are very lucky to be situated in a great spot with access to all the finer areas of Melbourne. We look forward to seeing you on your next trip to Melbourne.

Kind regards

Arthur Rojas
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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