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Paradise27727980025

Overnight business stay

4.0 of 5 bubblesReviewed May 31, 2019
Great location situated in Southbank, easy access to all CBD facilities, restaurants and public transport. Would be better if parking was included in stay.
Easy to make booking, easy check in and comfortable beds and rooms.
Date of stay: May 2019
Trip type: Traveled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this review
Responded Jul 3, 2023
Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (8,184)
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Traveler rating
3,170
3,664
959
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135
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All reviews great location travel lodge eureka tower south bank arts centre yarra river room was clean flinders street station walking distance restaurants and bars good size would stay again minute walk public transport easy access free wifi a great place to stay
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Reviewed May 31, 2019

Close to the MCG, Rod Laver Arena in the sports precint area. Also close to the Arts Centre, Casino and Exhibition Centre as well as a quick walk across the Yarra River to the CBD. Rooms are nice and clean with comfortable beds and I find the staff helpful. Travelodge is also close to Restaurants along Southbank along the river front. Will be my place to stay when in Melbourne now.

Date of stay: May 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Brett170
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded July 3, 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 30, 2019

We enjoy staying at Travelodge Southbank. It represents good value for money and the location is convenient for our needs. There is good access to the restaurants and riverside activities. The subway under the station provides good access to the main shopping area of the CBD.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank richardn876
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded July 3, 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 30, 2019

Spacious, clean, well equipped, affordable, close to shops and attractions we wanted to visit. Public transport close by. Have stayed previously and will definitely stay again. Reception very pleasant. Whenever I passed the reception area, staff always had a smile or acknowledged you with a comment, which was nice.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank suehD1609OC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded July 3, 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 30, 2019

Great location, very comfortable unit, just disappointed with what was offered and what was received. Booked motel with 2 for 1 breakfast then upon arrival was told that I didn't have this offer. But apart from that enjoyed my time at Travelodge Southbank.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Passport13356158700
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TravelodgeS2, Manager at Mercure Melbourne Southbank, responded to this reviewResponded June 2, 2019

Thank you for taking the time to share your feedback with us, we are disappointed to hear you did not get the buy 1 get 1 free brekky offer and will be sure to go over this with our new team members and ensure this is honored next time and for all future guests booking on Travelodge Chooseday.
Hope you welcome you back soon.

Kind regards,
Zipporah Bryan l Assistant manager
Travelodge Southbank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 29, 2019

Nice clean rooms with comforatable bed, pillows + the smalll kitchen unit + fridge, microwave, tea coffee etc was very handy for us, good shower and complimentary bathroom products, quiet area for good nights sleep though you are right amoungst it. Handy to reasturants, Southbank, Central city, Flinders station,shopping, casino, south markets....+ more. We were on 10th floor for 5 nights

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank johnlG2407CE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishma Shrestha, Guest Services / Front Office at Mercure Melbourne Southbank, responded to this reviewResponded July 3, 2023

Dear Guest,

Thank you for taking the time to share your feedback. From the 1st of July 2022, the Hotel rebranded from Travelodge to Mercure and changed ownership. At Mercure, we are proud to be locally inspired.

Through this period of transition, we have made some enhancements to the hotel and re-opened the Food & Beverage facilities.

We look forward to welcoming you to Mercure Melbourne Southbank.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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