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Reviewed August 26, 2013

After arriving around 8.30pm on a dark, cold, blustery night, a long working day and an inter-state flight, the warm welcome and wonderful room appeased my senses. Downstairs the superior room was large, with high ceilings, beautiful timbered floors, and doors gave onto a private terrace. Unfortunately I couldn't use this or the roof terrace because of the weather, but the large oak table in the room was perfect for spreading maps, papers, i-pad and the clutter of travel. Bed lights were excellent, great for reading, something overlooked by many hotels. The roomy bathroom had a bath and plenty of shelf space where the Occitan toiletries stood. The residential street and the soft bedding meant quiet nights.
I enjoyed breakfast: a choice of home-made mueslis, a dish of thick Greek style yoghurt , a dish of soft ripe strawberries, various breads, jams, juice and your choice of coffees or T2 teas. Only disappointment were the croissants and pastries. I'm sure the lovely small A la Folie patisserie in Chapel Street or similar could provide better. Service was always friendly and helpful.
Next morning, umbrellas at the door, I caught a tram around the corner into Toorak Road-so easy with the stop right outside although it is an easy walk. Next time I'll visit the Botanical Gardens at the other end of the street. Interesting restaurants, shops and the station all fairly close.

Date of stay: August 2013
  • Trip type: Traveled solo
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1  Thank BoroniaNsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattonmanagement, Manager at The Hatton Hotel, responded to this reviewResponded September 8, 2013

Thank you for taking the time to review us.
We are so pleased you enjoyed our location and setting. We do hope to see you again, Happy Travels!

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Reviewed August 22, 2013

First impression is what a stunning building. I checked in and walked up the grand staircase and down the wide hallway to my room and was so pleasantly surprised by the spacious room with lovely old polished floor boards, modern and understated decor, and large bathroom. The bed was very comfortable and amenities perfect for the business traveller, the rates are very reasonable and restaurants in walking distance. I'll definitely stay again.

Date of stay: August 2013
  • Trip type: Traveled on business
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1  Thank Elizabeth2859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattonmanagement, Manager at The Hatton Hotel, responded to this reviewResponded September 8, 2013

Thank you so much for the positive review.
We pride ourselves on the number of return guests so would be happy to have you back!
Happy travels!

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Reviewed August 19, 2013

first the positive: we spent five nights there in August and we loved the building, the location, the room and bathroom decor, the bedding, we even did not mind the stairs (we stayed in a downstairs room). And of course we loved the FREE WI-Fi, a rarity in Australia.
And now for the less positive: breakfast is plenty and generally really good, the staff make you endless cups of whatever coffee you want etc. My only complaints? The pastries were ancient. I paid attention and the same tray of pastries was put out on the buffet for at least three days in a row. By the day we left, it started to look really bad. One day the yogurt was sour and another day the milk, so that one of us ended up not feeling too well. These are small but important details that can make a huge difference for a traveler.

Date of stay: August 2013
  • Trip type: Traveled on business
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1  Thank Rahal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattonmanagement, Manager at The Hatton Hotel, responded to this reviewResponded September 8, 2013

Thank you for taking the time to review us.
We are pleased you enjoyed your stay but saddened there were aspects you did not enjoy.
Regarding the breakfast we receive our bread and pastries fresh every morning from Amici's bakery in chapel st. Staff never put out the same pastries three days in a row as they are replenished daily. This aside though we will obviously look into our procedure to reduce any human error that might occur, Happy Travels!

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Reviewed July 30, 2013

We recently spent a weekend in Melbourne and thoroughly enjoyed the two nights we stayed at The Hatton. Our room #10 was large as was the ensuite and there was plenty of storage space available. While we didn't make full use of it the microwave, fridge and tea and coffee making facilities were an added bonus.

The food on offer for breakfast was healthy, tasty and plentiful.

The location was excellent and while there was a tram stop at the door we walked into the CBD at a leisurely pace in about half an hour.

All staff were friendly and helpful and up for a chat.

We had a memorable stay at The Hatton and have already planned our next visit!

Date of stay: July 2013
  • Trip type: Traveled as a couple
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Thank four_maccas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattonmanagement, Manager at The Hatton Hotel, responded to this reviewResponded September 8, 2013

So pleased you enjoyed your stay and took advantage of our location and enjoyed chatting with staff. Thank you for taking the time to review us. Happy Travels!

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Reviewed July 3, 2013

5th visit to the Hatton and as always we found it to be a very welcoming. We had a late flight and did not check in until around midnight, staff were quick to let us in and let us get settled.
Can't really fault it, yes it has some quirks but that is why we keep going back.
Clean rooms, great beds and bathrooms with plenty of privacy if you want it.
Location is great, trams stop right out front with an easy 10 minute ride into the city. Stacks of geat places to eat and drink within easy walking distance. (Chapel St, Toorak Rd)
Breakfast is plentiful with good coffee. Ipad, magazines and newspapers are available in the dining room/bar.
A great alternative to staying right in the city.

Date of stay: June 2013
  • Trip type: Traveled as a couple
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1  Thank CaMaWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adh65, Manager at The Hatton Hotel, responded to this reviewResponded July 7, 2013

Thank you for your review, we appreciate that you are now regular guests and we pride ourselves on the fact that much of our business is return customers. We are also pleased you have picked up on our unique attributes and our great location.
Happy Travels

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