When we arrived the duty maanger was very pleasant and the room was everything we needed. Clean, plenty of room and very central. We went for a walk down to Elizabeth street which only took a few minutes and returned to our room about 9.30pm.
Things went downhill from there. The next door room obviously had people around and they had their music very loud. There is no-one on reception after 9pm so we couldn't get anyone to talk to them about the noise. However the huge storm outside soon out blasted their noise levels.
The following morning we awoke to what we assumed was still heavy rain but no - this was the noise from the air-conditioning unit across the road. This continued 24/7 for our whole stay.
Early each morning the building sites across the road started work and noise levels grew from there.
The last two nights were the worst though. The first night, starting at 10pm, someone started kango hammering the concrete on the street outside. Then they loaded the concrete into a truck with a digger. This continued until the early hours. No-one was on reception to deal with this so we approached them the next morning. Basically we were told that Council did their own thing and that they didn't have to follow noise rules. Nothing the hotel could do about it although they had been aware of it happening the previous week,
The next night they brought out the concrete cutters. Fortunately we got hold of reception before they closed and they gave us a key to a room higher up so we could move if it got too loud.
5 nights of very little sleep made for some very ratty tourists by the time we checked out.
Also you need to be aware of the fact that rooms don't get serviced on Sunday's so we had no clean towels etc. We hadn't been told this but if you read the information folder it is hidden in there fairly obcurely. And the linen wasn't changed on the beds in the whole five nights we stayed either.
This wasn't a cheap hotel at all and whilst the staff were pleasant enough the noise levels made for a pretty miserable stay.
- Official Description (provided by the hotel):
- A warm welcome from the owners and staff at 140 Little Collins Apartment Hotel Our style 140 Little Collins is a fully serviced small boutique apartment hotel located within the Fender Katselidis iconic redevelopment of the historic 1948 Melbourne Telephone Exchange; the Hero Apartment Building. Our location Conveniently positioned in the cosmopolitan and stylish ‘Paris quarter’ or ‘top end’ of Melbourne’s CBD, we are just one block from the elegant tree lined boulevard of Collins Street, with its classic trams, historic buildings and chic designer boutiques. Our leisure guests You will find us within easy walking distance of the MCG, Rod Laver Arena, Federation Square, Southbank, the Bourke Street Mall, theatres, cinemas and all manner of shopping, from designer to outlet, and including supermarkets and all night convenience stores. We are located within the Free Tram Zone and other well known destinations are just a short tram ride away; Bridge Road, Lygon Street, Melbourne Zoo, the Melbourne Aquarium and Queen Victoria Market, to name a few. Parliament Station, two minutes walk away, is our link to the Melbourne underground loop and the Victorian rail network. Melbourne’s cultural heart is within walking distance; the National Gallery of Victoria, NGV at Fed Square, live theatre and music venues, any number of museums, and we can direct you to the hidden laneways and graffiti art for which Melbourne is famous. Our corporate guests We offer a home away from home with ample space and free wifi in all apartments. Melbourne’s business precinct is just minutes away, and you can enjoy proximity to the corporate world in a fantastic location without being isolated from all that Melbourne has to offer. Our apartments 140 Little Collins offers spacious contemporary one, two and three bedroom apartments, often with more than one bathroom. Air conditioning, fully equipped kitchens, private laundry facilities, and separate lounge and dining areas are standard in our apartments. Natural light abounds through floor to ceiling windows designed to take advantage of striking city views. Some apartments have small balconies extending from the lounge room allowing you to soak up the sights and sounds of the city. Due to the high end architectural design, occasional surprises such as lofts, vaulted ceilings or quirky industrial nooks can be found in some apartments. Curved walls, and quality fittings, marble and granite abound. Each apartment is strikingly different, and a surprising alternative to hotel accommodation and normal box type apartments. Our services Our front reception is open 7 days a week 8am to 9pm. Staff there will gladly advise on what to see and do in our wonderful city. We know Melbourne well and we are happy to share our knowledge. We can arrange car rental, airport transfers, trips and tours, pantry shopping, in fact, even special surprises; flowers, chocolates, theatre tickets … just let us know, and we’ll do our best! We look forward to attending to all your needs during your time with us. Alex, Marina, Louise, and staff of 140 Little Collins Apartment Hotel ... more less
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- Also Known As:
- Quest Hero On Russell Hotel Melbourne
- Hotel Melbourne Quest