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Review of Quest Gordon Place

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Quest Gordon Place
Ranked #53 of 157 Specialty Lodging in Melbourne
Reviewed January 3, 2009

We took a family trip to Melbourne on 26 December 2008 for 4 days. The main purpose was some shopping and going to the theatre. Our group was parents, an adult child and a teenager.

Our last few stays in Melbourne were at apartments on St Kilda Road near Albert Park, but they did not appear to exist any more, so we opted for right in the city. The Somerset Gordon Place turned out to be a great choice, and we had a very enjoyable stay there.

We booked quite late, and with the Test on we could not get a 2 bedroom 4 bed apartment. We opted for 2 bedrooms, one with a queen, and one single. Out teenaged son was happy to sleep on an extra bed in the living room.

The apartment has a great location on Little Bourke Street, between China Town and Spring Street, near the Parliament House Metro Station. The tram was only a block away, but we walked everywhere, so didn't use it this trip. There is a convenience store around the corner, and restaurants and bars all along the street.

We booked using Entertainment Card rates,. When I called to let them know we would be arriving in the early evening we were warned that parking was a block and a half away on Lonsdale Street, so my husband dropped us and the luggage off to check in while he parked. It is a public car park and the hotel validates your ticket. It cost $68 for 4 days, which in inner Melbourne seemed to be a bargain.

Our room cost $220 per night for 3, with $40 per night for the extra bed.

The building is charming, in an old red brick warehouse style. Rooms are around two atria, one with a glass roof that acts as a lounge area, the other with a pool and bbq area. To access our room there were a couple of steps, so it would not have been suitable for wheelchairs. I understand that the studio rooms may be on a lower level. There is a lift.

Our apartment was a good size, and felt more spacious as it had 15 foot ceilings. It had attractive neutral decor and was very clean. We had large windows, and french doors on to a small court yard. The bathroom had a shower only, with the room for a bath taken up with a washer and dryer. There was plenty of bench space for the 4 of us. The kitchen had a dishwasher, microwave and the usual crockery. The tv had foxsport and cable news, and there was a dvd player.

The beds were comfy, and they have a pillow menu.

The only criticism of the room was that in the living area our son complained of plumbing noise from the bathroom. The plumbing and hot water run through the kitchen. This would only be an issue if you were using the living room as a bedroom, as he was.


The family loved the pool, and we all used the small gym, sauna and spa. The barbecue seemed popular and lots of guests ate at the outdoor tables.

The staff was friendly and very helpful. They promptly brought extra towels when asked, and a broken bedside clock was cheerfully looked at and quickly replaced. I saw small female staff members hauling luggage for people. When we ran out of toilet paper the guy on reception sprinted off to get extra rolls.

I would definitely stay there again, as the location was great, and it was like an oasis in the city .

  • Stayed: December 2008
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2  Thank aislinnAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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717 - 723 of 747 reviews

Reviewed May 14, 2008

Paying $120 for a double, we were given a charming room near reception.

Contrary to a previous reviewer who claimed the rooms are dark and dingy, it was fascinating to be accommodated in a part of Melbourne's history.

The room was great, and the bathroom most satisfactory and impeccably clean.

The staff with whom we spoke were most pleasant, and we felt we were in a pleasant environment.

There was nothing for us to criticise about this great specialist hotel, which is located in an area of Melbourne's CBD that has numerous good restaurants and bars such as Punch Lane.

  • Stayed: May 2008, traveled as a couple
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2  Thank Victorianlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2008

stayed one night in studio appartment.[small dark dingy room one small window onto courtyard,]while room may sound cheap for melbourne there is no parking on site.you have to park in multi storey car park a block away[$17.50 cost] and carry luggage down lane way [in rain]to room.forget about going to their restaurant .six of us went for a drink at bar and were totally ignored so we went elsewhere.stupidly we had .already booked in for breakfast the next morning at restaurant .what a circus,13 of us ordered a hot breakfast and all came out wrong and cold.never again.

  • Stayed: May 2008, traveled with friends
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1  Thank skegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2008

We stayed for one night with their B&B package. We chose the hotel for location, price and good reviews (generally) on TA.

We arrived at around 11am prepared to drop our bag & come back later but they were very accommodating and provided us with a room immediately.

Room was reasonable size, had a small separate kitchenette (fridge, sink, microwave) and ensuite. The only immediately obvious problem was that the in-room safe was too big for the built-in wardrobe & the sliding mirror doors couldn't close properly, which made it a bit tricky to hang clothes. The shower recess also had a bit of mildew on the grouting. Other than that it was fine with good quality fitout.

The arrangement of the hotel (in a heritage listed building - rooms are around a central covered courtyard, which includes a restaurant on ground floor) meant that noise from noisier late diners penetrated the room. But the ability to sit in the courtyard during the afternoon & read/relax was much appreciated.

Bed was very comfortable, but a lot of light penetrates the room through wooden louvres. A/C worked fine.

The hot buffet breakfast at the restaurant was adequate for food quality but below average on everything else - advertised start was 8 am & they obviously weren't expecting anyone at that time. When we got there at 8.05 I had to put my head in the kitchen to get the cook's attention (noody else was around). Basic cereals & juices, selection of breads for toast but no fruit. Hot food was OK but no tongs/utensils for serving (we improvised with a cereal spoon). Tea served with random teabags in the pot - I got Earl Grey, wife got English Breakfast - neither of us got a teaspoon.

Overall, not bad, but not great. I'd stay there again for location & price.

  • Stayed: February 2008, traveled as a couple
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3  Thank ActRegular_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2008

Started well, contacted via email request so we could use our Entertainment Book deal. The staff member I was emailing I never saw though and no one else was as helpful.

My mother has bad knees and in hindsight I should have possibly confirmed there was a lift servicing ALL floors, it really detracted from our experience that our room was in the basement and she had to climb up and down the stairs every time we wanted to go somewhere.

Room was spacious, the bedrooms was smallish but hey they're only for sleeping. The "lounge" area of our two bedder was quite large with a nice dining area also, it was kind of a shame we didn't spend more time in there.

Reception weren't terribly helpful when we were trying to get a cab to the casino where the TramCar Restaurant, but admittedly it was peak hour on Friday night.

The cafe tucked into the corner is APPALLING, one mistake after another, breakfast was below par, coffee undrinkable. Decor less than inspiring.
Didn't get a chance to try the restaurants fare, we bought our own things and cooked our brekky Sunday morning.

NB at time of booking the virtual tour showed a Victorian/traditional style room, our room was Modern hotel style. This was annoying as the style of the room was one of the reasons we booked.

And skip the "airport transfer", cabbing it is cheaper. Would only be worth your while if you're going in peak hour and watching the meter tick over in traffic.

  • Stayed: September 2007, traveled on business
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1  Thank Dataceptionist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2008

Our first visit to Somerset Gordon was in 2006. We've been back in 2007 and will do so in 2008. It's a rare find to have this place smack bang in the middle of it all. Melbourne in January is a 'tad warm'. The pool is a godsend, as are the air conditioned rooms, with great kitchen and washing facilities. We liked the heritage building, the nice entranceway, and the feeling of spaciousness. Additionally being close enough to the CBD, but then to the great shopping spots in Brunswick and Fitzroy was a plus.

Some things to watch for: The supplies. The second year saw us having a daily battle with toilet paper, washing powder etc - it was very hit and miss. The solution - be more assertive, and on your way back from shopping, simply ask at Reception. Reception is amazingly helpful, maybe they just have trouble connecting with the housekeeping staff. We found the hot water in the showers also a bit of a lucky draw. Not too much of a hassle as it was so hot, a lukewarm shower wasn't a problem. Lastly - watch out for the internet charge. We followed the instructions given and unplugged after use, but were still stung for the 24 hr usage per day it seemed at the end of our visit. It cost us enough to this year consider using internet cafe's - perhaps though a call to the reception on the first go to clarify will also prevent this in the future.

Overall - we will continue to come back - the location is brilliant, even if the pool may be crowded, again, you still will find a spot - and what other place will let you in the middle of the CBD go shopping, do lunch, get an icecream at Trampoline, stroll back and then include an afternoon sunbathe and swim on the agenda before a night in a Melbourne restaurant. The other hotels just don't seem to compare with this light filled spacious feeling gem.

  • Stayed: January 2007, traveled as a couple
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1  Thank Sh0ppingQu33n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2007

A heritage hotel with very cosy setting and lovely staff; especially like the skybridge linking up parts of the building and glazing down at the turquoise pool. Great restaurants surround the hotel offering plenty of choices for the hungry travellers.

Stayed: June 2007
1  Thank StanleyChee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Gordon Place

Address: 24 Little Bourke St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Chinatown
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #53 of 157 Specialty Lodging in Melbourne
Price Range: $83 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quest Gordon Place 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to Quest Gordon Place - a quality National Trust listed property which offers a unique and stylish accommodation option in the heart of Melbourne CBD. We offer a range of studio, one and two bedroom fully equipped apartments surrounding a beautiful inner courtyard, located in the heart of the world-renowned theatre district and the top end of bustling Chinatown. All guests have access to our onsite restaurant Deli 1884, outdoor heated swimming pool and BBQ area. Our room rates include broadband internet access (300MB daily limit) and local telephone calls. ***PLEASE NOTE: As of 1st June 2015 Quest on Lonsdale and Quest Gordon Place will operate from one combined Reception Desk open 24 hrs 7 days per week - located at 43 Lonsdale Street, Melbourne. To check in for your booking at Quest Gordon Place please arrive with your booking documentation to 43 Lonsdale Street. *** This spacious property is ideal for the business and leisure traveller offering fully equipped apartments including kitchen and laundry facilities and an outdoor heated pool. This is a fully non-smoking property. ... more   less 
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Also Known As:
Quest Gordon Place Hotel Melbourne

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