When we arrived we discovered there was a foul odor in the bathroom. We went out and returned later that evening to find the odor was still there and the apartment was cold, the heating did not work and there was no spare blankets to be found it was a very cold and uncomfortable night.
Early Saturday morning we were woken by the cafe banging their chairs on the ground as they set up, which was right outside our window.
On checkout I again expressed my frustration and dissatisfaction with our weekend and was given a quest feedback form and told an mail was sent to the Manager (Totally felt fobbed off)
Our room did Not at all represent the Photos on the Website gallery.
NEVER EVER will I or My family be staying here again.
- Official Description (provided by the hotel):
- Welcome to Quest Gordon Place - a quality National Trust listed property which offers a unique and stylish accommodation option in the heart of Melbourne CBD. We offer a range of studio, one and two bedroom fully equipped apartments surrounding a beautiful inner courtyard, located in the heart of the world-renowned theatre district and the top end of bustling Chinatown. All guests have access to our onsite restaurant Deli 1884, outdoor heated swimming pool and BBQ area. Our room rates include broadband internet access (300MB daily limit) and local telephone calls. ***PLEASE NOTE: As of 1st June 2015 Quest on Lonsdale and Quest Gordon Place will operate from one combined Reception Desk open 24 hrs 7 days per week - located at 43 Lonsdale Street, Melbourne. To check in for your booking at Quest Gordon Place please arrive with your booking documentation to 43 Lonsdale Street. *** This spacious property is ideal for the business and leisure traveller offering fully equipped apartments including kitchen and laundry facilities and an outdoor heated pool. This is a fully non-smoking property. ... more less
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- Also Known As:
- Quest Gordon Place Hotel Melbourne