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“Don't let them give you the room next to the dining room.”
Review of Hotel Causeway

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Hotel Causeway
Ranked #130 of 160 Hotels in Melbourne
Country Victoria
1 review
“Don't let them give you the room next to the dining room.”
Reviewed June 26, 2008

Stayed in this hotel early this year 2008 to go to the Rod Stewart concert in Melbourne.
The view from the room was brick walls and the curtains and windows were filthy.
That first night we thought that maybe the people in the room next door were having a late night/early morning spa as we thought that we could hear the pump running.
After a nearly sleepless night because of this we were woken at six am next morning by the sound of furniture scraping on the floor in the 'room next door'.

Next night that bluddy noise from next door was keeping us awake again so I went to investigate.
It was the dining room and there was a cleaner there and the noise was the fridge which he said couldn't be turned off.
I went back to the room but the card swipe wouldn't open the door.
Went down to reception in my pj's and got another card to open the door.
My friend with me in Boxer's complained about the noise and we were offered another room as they couldn't turn the fridges off.
The other room though was a smoking room and guess what???? I don't smoke anymore and there is no way that I could put up with a smoking room.

We had another sleepless night but this time it was the fridge next door and not a spa as we had thought the first night.
Just dozed off in the early hours and guess what happened at 6am again.....the dining room next door was again being set up for breakfast and they were rearranging furniture on the wooden floor.

After all that, they dropped $100 off our bill which I thought was pretty lousy for two almost sleepless nights and woken at 6am.

4 star but what a dump.

  • Liked — Was able to get to Rod Lava arena for concert.
  • Disliked — Too much noise hence sleepless nights and we were charged for this.
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank wagono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
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English first
Singapore, Singapore
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 17, 2008

Clean and spacious room. It has a good location in the city. Only one receptionist at the counter so you don't have to wait in a queue only if you are lucky. Seemed noisy in the morning with occupants from other rooms leaving and waiting at the lift compared to other hotels I had been to. Overall, it's not a fantastic hotel for its price but a safe choice. Will be better off looking for another if you're looking for a hotel with character.

  • Liked — Location
  • Disliked — Lack of character
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank qicicle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 29, 2008

Stayed here with Boo for a couple of nights, and was pleasantly surprised by it.

From pictures and reviews it seemed a bit mixed and as we arrived we really did wonder what we had booked. Although as soon as you step into the small reception you realise that it’s not going to be bad.

Staff are friendly and helpful (although I don’t think I saw the same person on reception twice the whole time of my stay!) and we could check in early which was great.

The hotel is in an amazing location, and for the amount we paid, I thought it was great value. There isn’t any car parking, but they do discount a general car park just up the road; keep your eyes peeled though, it’s a little hard to find.

The room was big and light, with a smallish but adequate bathroom. It was clean and modern, although some stains etc on the carpet. As in the other reviews, the rooms don’t have the most amazing views, but it doesn’t really matter.

This hotel is perfect if you know you’re not going to spend all night in, as you can walk out the front and be in a restaurant/bars within minutes.

  • Liked — Location
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank david007London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 27, 2008

Stayed here for 1 night on a Monday - the rooms are clean and decor fine, you don't have any views of anything particularly nice - just brick walls.

Paid 180 NZ dollars and have stayed in better places to be honest, for the same price but it served the purpose.
Location is brilliant - its quiet and central to the main city attractions.

Only negative thing i'd say is that I said before booking that it was our wedding anniversary and wondered if there was a chance of a free upgrade - they didn't acknowledge and they didn't offer me anything ! So always sways whether I'd return !

Anyway all in all - nice enough, but basic boutique hotel. Deck is nice - be even better if they stuck a pool in there !!!

  • Stayed March 2008, traveled as a couple
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Suki Pickering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 28, 2008

Stayed at the Hotel Causeway on Little Collins Street, Melbourne for a 1 night weekday stay in late Feb08. The hotel is centrally located, about 30meters from the entrance of David Jones Department Store on Little Collins Street & every imaginable shop / arcade is nearby!!
I booked the basic B&B rooms and was upgraded to a one King bedroom loft suite with circular spa bathroom. The room was clean, space was great however as reported in previous reports, a very strong smell permeated in the room. As assumed, it was the cleaning products. I left the small window open and turned the aircon to its fullest and went for a stroll around the very nearby arcades - the smell wasnt too bad afterwards.
The price I paid was AU$150 which included a morning continental breakfast.......a very good price given the hotel location.
There is a rooftop deck & gymnasium which appears to be satisfactorily equipped.

In summary, good boutique hotel in a perfect location on Little Collins Street in the heart of Melbourne City. It is definitely worth your $$$ and have no hesitation to return.

However if your willing to splurge a little, go check into the Westin Melbourne around the corner. Superb, elegant and a very smooth hotel.

  • Liked — Superb Location
  • Disliked — Cleaning product smell within Room.
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alanslegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 27, 2008

I arrived at Hotel Causeway at 10am for a one night stay and was pleasantly surprised on arrival to be told that I could check in immediately and that I had been upgraded to a spa suite on the 5th (highest) floor.

Unfortunately, the first thing that hit me on the floor was the obvious smell of cigarette smoke - both in the hallways and in my room. As a non-smoker, the smell bothered me quite a bit - usually, I'm used to hotels using a vaporiser to get rid of the smell but I don't think they had in this case. The windows are sealed so I turned on the air-con. As soon as I turned off the air-con the smell returned so I had to keep it on permanently.

The room was a good size but looked a bit on the tired side. The king bed was a big disappointment - basically two twins pushed together. I know hotels often do this, but in this case, one of the twin beds was about an inch lower than the other - which was obvious when sleeping - you couldn't stretch out and basically had to sleep on one side or the other. This should really be addressed by the hotel - its bearable for business travellers but I'm sure it could put a real dampener on a romantic getaway!

In addition, the curtains needed minor repair - some of the hooks were detached from the curtains and as a result the curtains couldn't be totally closed - not ideal if you need the room to be dark to sleep. A few other minor things could be fixed - such as obvious lack of dusting behind the TV - and old kettles, clock radios etc badly in need of updating.

Overall, greater attention to detail could make this hotel a lot better - the location is superb and with free breakfast, it can be good value. Until management addresses these issues, I don't think I would stay again, there are fresher and cleaner hotels in the vicinity around the same price point (admittedly not boutique).

  • Liked — Location
  • Disliked — Poor attention to detail
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Grumpy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
114 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed January 22, 2008

We have stayed in the Hotel Causeway several times now and find it an excellent hotel. The rooms are a good size and very comfortable, the buffet breakfast (which was included in our tarif) was good and would cater for most requirements.

The hotel is located right in the centre of Melbourne within comfortable walking distance of all sporting venues (MCG, Telstra Dome, Rod Laver Arena etc), Docklands and Southbank. The hotel is in the middle of the main shopping area and a short tram ride from Victoria markets.

Definately our choice of hotel when staying in Melbourne.

  • Liked — Quality of the hotel and its central location
  • Disliked — Nothing
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Bowral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Causeway

Property: Hotel Causeway
Address: 275 Little Collins St | entrance in Howey Place, Melbourne, Victoria 3000, Australia (Formerly The Causeway Hotel)
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Room Service Wheelchair access
Hotel Style:
#108 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Causeway 4*
Number of rooms: 45
Official Description (provided by the hotel):
This tucked away boutique hotel located in the heart of Melbourne's Central Business District is appreciated by discerning business and leisure travellers for its prized location, personal service, warmth and charm. With its entrance in the Howey Place laneway, the hotel is nestled amongst cosy eateries, as well as elegant and quirky fashion boutiques. Enjoying the prime location on Little Collins Street, Hotel Causeway guests can take a quick stroll to the bustling Bourke Street Mall & Swanston Street and enjoy an abundance of shops, cafes and restaurants. Housed in a beautiful art deco building, the hotel offers spacious rooms with a contemporary design that provide a relaxing retreat amidst the lively atmosphere of the city. Rooms are furnished with comfortable beds, modern bathrooms and aubergine armchairs. Room features include an LCD TV with selected Foxtel channels, air-conditioning, tea & coffee making facilities, in-room safe, minibar, a large working desk as well as bathrobes and slippers. The top floor of the building offers guests a gym with cardio equipment and weight machines, a steam room and a roof terrace. Hotel Causeway has a discount parking arrangement with Wilson's Galleria car park located only a block away from the hotel. Reception staff gladly oblige to assist guests in booking airport transfers and day tours. Melbourne attractions, entertainment and sports venues such as Etihad Stadium, the MCG, the Queen Victoria Markets, Melbourne Gaol, Crown Casino, Melbourne Aquarium, Regent Theatre, Princess Theatre, the National Gallery of Victoria and Eureka Tower are just a stroll away. The hotel's close proximity to local trams and trains provides an ideal starting point to explore further sights such as Melbourne Zoo, the Docklands precinct, Luna Park and the Botanic Gardens.Guests who opt for a shopping holiday will not be disappointed as major department stores such as Myer and Zara are just a block away from the hotel and David Jones is right across the road. Shopping strips such as Bridge Road, Chapel Street and Brunswick Street as well as the DFO Shopping Centre can be reached by tram within minutes. Hotel Causeway's central location allows guests to explore Melbourne's unique laneway culture with its tucked away bars, cafes and boutiques. There is something new to discover every day! ... more   less 
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Also Known As:
Causeway Hotel Melbourne

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