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Rendezvous Hotel Melbourne
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Reviews (5,616)
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1,915
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All reviewsgreat locationheritage roomflinders streetold world charmdeluxe roomrooms are smallcentral locationtrain stationsouth bankvalet parkingpublic transportbuffet breakfastwould stay againshort stayyarra rivercrown casinoconcierge
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4,571 - 4,576 of 5,616 reviews
Reviewed March 10, 2014 via mobile

Ok, the room was not large but neither was the price I paid. I have paid more for vastly inferior rooms in melbourn's CBD. Clean and quiet with modern fittings. Great business facility was a bonus. I had a lovely meal in the restaurant and was really impressed by the friendly helpful staff from reception to the porters and wait staff. I look forward to staying again.

  • Stayed: March 2014
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Thank Ihatecooking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded March 12, 2014

Dear Ihatecooking,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2014

It was a wonderful stay in Melbourne. If I had to choose again an accommodation I would like the same. It is a great location in the CBD of Melbourne in front of the most important station. The staff is very helpfull. In the room the wifi is free. The bathroom is a little bit small and not so much light.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Emilie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded March 5, 2014

Dear Emilie T,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

everything was fine,basic but fine....then the idiot on the front desk was useless, could not understand simple questions and then tried to charge me valet poarking twice and said that the booking holding fee would be sent back to me the next day ? another girl stepped in and sorted him out, get him off the desk job, he was clearly not up for it and a pain for the other staff. re train somewhere else

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Danielle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded March 7, 2014

Dear Danielle O,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

I was very troubled by your feedback and would like to offer my sincerest apologises for any frustration or disappointment you felt as a result of your stay. It is never acceptable when a guest feels our staff are anything less than helpful and accommodating. I will be addressing your feedback up with the team member in question and re-train accordingly.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

I was given the impression through the media and advertising that this hotel was stylish, good quality, with old world charm. I was disappointed on all accounts. The reception staff were unwelcoming and not particularly pleasant - you could say 'unfriendly'. The room was dark and dingy, with wooden furniture that was very dark and very worn - the table surface cracking and rough. The bathroom was horrible - like a dark, dank cave that felt (and look) unclean. The hallway floor creaks and the only milk provided ( for a so called 4 star hotel) was long life sachels. The television, while having a large digital screen provided only a small square picture - on all the channels, and selected movies. I paid a 4 star price, but was given a 2 star room.
The only good thing - were the pillows, but I certainly won't be staying at the Rendezvous again.

Room Tip: Look elsewhere
  • Stayed: February 2014, traveled solo
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Review collected in partnership with this hotel
1  Thank Stephanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded March 5, 2014

Dear Stephanie K,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are dismayed to learn of your overall disappointing stay with us. Please accept my sincere apologies for our obvious shortcomings and the regrettable inconvenience caused.

We agree that some room layouts are smaller than others, and being over 100 years old and heritage listed, we have a large variety of room configurations available. We have attempted to ensure that the layout of rooms are in the most practical and comfortable layout possible whilst ensuring we provide the amenities our guests require.

Please feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your room reservations and allocate the room which suits you the best.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

Wonderful place to stay just across the road from the Flinders Street Railway Station. Handy to the CBD shopping precinct and transport facilities. The hotel is a classic older style hotel that has been beautifully restored. The Reception staff are wonderful and make you feel welcome and our room was ready at 10 AM which was a real bonus. the only drawback was the in-room movies could only be viewed via a $35 package for 24 hours; we only wanted to watch one movie in the evening so it was far too expensive.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this reviewResponded March 5, 2014

Dear Ken S,

Thank you for your comments after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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