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“What a wonderful stay! and Yes, she is an old Lady [note cap. L]”

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Rendezvous Hotel Melbourne
Ranked #66 of 158 Hotels in Melbourne
Certificate of Excellence
Oamaru, New Zealand
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“What a wonderful stay! and Yes, she is an old Lady [note cap. L]”
Reviewed January 3, 2014

It was with trepidation that I booked (as in not rebook with another Hotel ) Rendezvous Melbourne for an 11 night stay including Christmas and into the New Year ; our 40th wedding anniversary too. Yes , the hotel is a little like Dame Maggie Smith. Older than some, perhaps a little tired at times but still beautiful and can still sparkle.

We were fortunate to have everything we requested - upper floor larger room with a total view of the Yarra and Southgate area. Bathroom was teeny though - could shower and use loo all at same time but hey - if you want location, hotel facilities a la Langham etc., then go and pay the prices! Watching the NYE 'build up' along Flinders St., was amazing. It was an epic night really!The firework display was all round.....amazing and truely an experience!

Then we were treated to a birds eye view of all the fireworks display from our little balcony / deck! We had a most memorable night!

All staff members were very willing and helpful for us - room service x 2 nights was excellent.
Room was cleaned reasonably well each day except for C'mas Day [no service unless requested] We cleaned the windows to our wee deck and yes, there was bird's pooh on the balcony. What do you expect when birds live in a city? for us (maybe we more pragmatic than most?) and we had 'very special visitors on C'mas day and NY Day......see photo attached.

The hotel is very central to all facilities, Flinders St., Station [yes there is noise but if you want a stay in the country don't holiday in a city!] SHOPS! Trams to David Jones, Myers, Vic. Market and all others in between!, Federation Square, MCG, information Centre and trip 'hotel pick ups' use Flinders St., as drop / stop off point.

We are in late 60s and like our comforts etc., We had a great stay.
Thank you Rendezvous.

o and yes, we did meet 1 or 2 disenchanted stayers but in the main most seemed happy. Melbourne Rendezvous is an experience of 'Days Gone By' - yes, the rooms may be small, in the day that the Hotel was built there was no such thing as an 'en suite'.....you need to think 'communal bathing facilities / rooms' ; if the rooms are 'small' then remember that in the late 1800s 'you only slept in the room' ; if one wanted company / entertainment one used the Lounges or Reading Room or Billiard Room/s' ,

Yes, we would / will stay again - but only if the room was right!! .

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pippa64Oamaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this review, January 7, 2014
Dear pippa640amaru,

Thank you for your comments via Trip Advisor after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Melbourne
Level Contributor
262 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed January 1, 2014

Stayed here New Years Eve as it was close to the venue we attended. We were on the 9th floor. The room was small but not well set out, the bathroom was a bit of a nightmare, only half a shower screen and very small. The air con was extremely loud, sounded like a truck motor running. The bed was comfortable enough. The biggest disappointment was the breakfast. The variety was very good but all the hot food was cool. We had to request some earl grey tea as the contents in the tin were empty but was not replenished. The lifts are very small. The hotel is close to all amenities and the staff were very helpful and friendly. A little more attention to detail would make this hotel rank higher than 3 stars.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LengraMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this review, January 7, 2014
Dear LengraMelbourne,

Thank you for your comments via Trip Advisor after your last stay at the Rendezvous Grand Hotel Melbourne.

We are dismayed to learn of your disappointment regarding the working condition of the room air conditioning as well as the breakfast service. Please accept my sincere apologies for the regrettable disappointment and we can only hope that you would indulge us on this occasion. We have since shared your invaluable feedback with the Department Heads concerned and have taken corrective action to ensure that they will not recur.

In regards to the room size, we agree that the layout for some of our rooms are smaller than others. Being 100 years old and heritage listed, we have a large variety of room configurations available. We have attempted to ensure all rooms are in the most practical and comfortable configuration possible whilst ensuring we provide the amenities our guests require.

Dear LengraMelbourne, thank you once again for your comments and please be assured of our best efforts to continue to deserve your confidence in us. We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
Reviewed December 31, 2013 via mobile

Great hotel, great location, lovely friendly helpful staff... Good price considering it was nye... Only complaint was size of room. Was compact but lovely decor and clean+++. View of fireworks from street level was awesome !!!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cath W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this review, January 2, 2014
Dear Cath W,

Thank you for your comments via Trip Advisor after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you.

We agree that some room layouts are smaller than others, and being 100 years old this year and heritage listed, we have a large variety of room configurations available. We have attempted to ensure the layout of rooms are in the most practical and comfortable layout possible whilst ensuring we provide the amenities our guests require.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepparton, Australia
1 review
Reviewed December 26, 2013

Room was bigger than expected, plenty of room left even with portacot and pram parked. although it was rather cramped in the lift with the pram. Very clean. Great location, close to flinders st station which makes it easy to get around the city. No issues

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank fringy_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this review, January 2, 2014
Dear fringy_2,

Thank you for your comments via Trip Advisor after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you. We have also noted your comments on the size of the lift and thank you for understanding that we being 100 years and heritage listed, we are restricted with our layout in certain terms.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 26, 2013

Stayed at the Hotel overnight in room 224 on Thursday 26 2013.The staff at Reception were very civil and respectful.Came into our room and bedside table was covered in dust,TV covered in dust. As I am allergic to dust I instinctively started to sneeze at regular intervals. We parted the curtains to have a view of the beautiful Melbourne sky and lo and behold there was what seemed like droppings of unknown bird life all over the Bay windows- absolutely shocking.
We were charged for a movie we didn't watch,ordered room service that night and none of the Entree advertised were available,the main course meal which was available was only porterhouse steak which we had no option but to take...... The list goes on and on. Today the 27th December on our way out we complained to the Manager on duty who arrogantly told us that we should complain in writing. His arrogance and condescension was legendary-- this was despite having photos to buttress our points. Not recommended at all!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExMonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this review, January 2, 2014
Dear HenryOkoyeocha,

Thank you for your comments via Trip Advisor after your recent stay at the Rendezvous Grand Hotel Melbourne. We welcome all feedback, both good and bad, as it is vital to the ongoing improvement of our service and guest offerings.

I was very troubled by your feedback and would like to offer my sincerest apologises for any frustration or disappointment you felt as a result of your stay. It is never acceptable when a guest feels our staff are anything less than helpful and accommodating. I will be addressing your feedback up with the team member in question to ensure they understand how vital open communication and understanding are to our valued guests.

Dear HenryOkyeocha, thank you once again for your comments and please be assured of our best efforts to continue to deserve your confidence in us. Please feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your future room reservations.

Many thanks again for your review and we hope to hear from you soon.

Kind Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
Reviewed December 25, 2013

Perfect location close to everything that Melbourne has to offer. Excellent room with view over the city, very comfortable double bed and spot clean bathroom. Very helpful staff. Stayed here for 5 nights and really enjoyed it. The only negative was the corridor noise when a few families arrived and kept running between rooms on opposite sides of the corridor. Despite this I would highly recommend this hotel and will definitely book it again for my next stay in Melbourne.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jg_travel51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this review, January 2, 2014
Dear jg_travel51,

Thank you for your comments via Trip Advisor after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. It was indeed our pleasure to take care of you.

We look forward to welcoming you back to the Rendezvous Grand Hotel Melbourne in the not too distant future.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swan Hill, Australia
1 review
Reviewed December 23, 2013

Room adequate, bathroom pokey, location great. I had to contact the facility twice to have my security deposit (paid by credit card) returned. The first contact I was informed that it takes between 5 - 10 working days for refund (obviously they checked the name of guest for any difficulties with the condition of the room etc). After the 12th working day I contacted again and low and behold was told that a credit would be authorised!!

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sridhar K, Front Office Manager at Rendezvous Hotel Melbourne, responded to this review, January 2, 2014
Dear Helen C,

Thank you for your comments via Trip Advisor after your recent stay at the Rendezvous Grand Hotel Melbourne.

We are pleased to note that you had an enjoyable stay with us taking advantage of our central location. We have also noted your comment on the pre-authorisation held on your credit card in anticipation of your expenditure during your stay. We sincerely apologise for the inconvenience caused by the unexpected delay.

Dear Helen C, thank you once again for your comments and please be assured of our best efforts to continue to deserve your confidence in us. Please feel free to contact me at s.kakarlapudi@rendezvoushotels.com and it would be my pleasure to personally coordinate your future room reservations.

Best Regards,
Sridhar Kakarlapudi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rendezvous Hotel Melbourne

Property: Rendezvous Hotel Melbourne
Address: 328 Flinders St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Business Hotel in Melbourne
#48 Romantic Hotel in Melbourne
#53 Family Hotel in Melbourne
#61 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Rendezvous Hotel Melbourne 4.5*
Number of rooms: 340
Official Description (provided by the hotel):
One of Australia's finest historic hotels. Built in 1912, this meticulously restored hotel retains the elegant style of the early 1900s while providing you with all the convenience of 21st century technology and amenities ... more   less 
Reservation Options:
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Also Known As:
Melbourne Rendezvous Hotel

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