This historic beautiful hotel is well worth staying in. The building itself is just beautiful with that old world feeling. We have stayed here on several occasions and we are always warmed by the welcome we receive on arrival and the feeling that they are welcoming family back. The staff are just lovely and so friendly and helpful. I think George the doorman is the best in town and always has a smile and friendly greeting. The rooms are very comfortable and spacious and we stayed in a recently refurbished room that offers plenty of space and comfort.
The dining room is open for breakfast and dinner and the meals are cooked to order. The food was delicious and the servings were good. My only criticism would be on the menu they offer gluten free options and I ordered a g/f breakfast but was surprised to see that they had included toast on the plate which was clearly not gluten free toast. This is something they need to note as it could pose problems for Coeliac Disease sufferers. The first night we dined I did feel that the lights were too bright and therefore it lacked atmosphere. The second night the lights were dimed and it was so much more welcoming.
It is a great location close to the Spencer train station and shopping, Etihad Stadium and a short walk to the Casino and all the great restaurants on offer in the vicinity. The tram is a minute away so everywhere is so accessible.
One comment when we stayed on previous visits there was a TV in the bedroom as well as in the lounge room but this time the upstairs TV was non existent. The décor is a bit all over the place and it could do with maybe looking a bit more authentic, but I just love to stay here and will be back as soon as I can.
- Official Description (provided by the hotel):
- Centrally located adjacent to Southern Cross station and close to Melbourne Convention Centre, Melbourne city shopping, theatres, galleries and museums, Quest Grand Hotel Melbourne is one of the most treasured heritage buildings in Victoria. Offering modern 4.5 star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 94 spacious studio's, one bedroom and two bedroom apartments, a restaurant and bar, heated indoor pool, spa, gym, library and hidden garden. Free WiFi of up to 400MB per day. ... more less
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- Also Known As:
- Grand Hotel Melbourne
- Sofitel Melbourne