Stayed here for 3 nights in October. Good hotel with plenty of character. Service very good. Only downside was the room we had on the 4th floor had the bedroom in a semi-loft. This put the bed very close to a high ceiling & the air-conditioning for the entire hotel ran close to this ceiling making sleep a not possible. Wwe had a chat with the manager in the morning who shifted us to a diffrent room straight & was very pleasant about it. Often its not the problem but how its solved which is the issue that stands out & in this case it was handled very well
- Official Description (provided by the hotel):
- Centrally located adjacent to Southern Cross station and close to Melbourne Convention Centre, Melbourne city shopping, theatres, galleries and museums, Quest Grand Hotel Melbourne is one of the most treasured heritage buildings in Victoria. Offering modern 4.5 star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 94 spacious studio's, one bedroom and two bedroom apartments, a restaurant and bar, heated indoor pool, spa, gym, library and hidden garden. ... more less
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- Also Known As:
- Grand Hotel Melbourne
- Sofitel Melbourne