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“Beautiful rooms”

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Crown Towers Melbourne
Ranked #3 of 160 Hotels in Melbourne
Certificate of Excellence
Perth, Australia
Level 5 Contributor
56 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Beautiful rooms”
Reviewed August 31, 2013 via mobile

Amazing rooms- beautifully appointed and large. They even have a tv in the bath!!
The staff were very attentive and the check in area with the fountains is beautiful. Our room had a great view of the river and the flame throwers at night!
Definitely the best of the 3 Crown hotels!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MazzAdventure13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,289 reviews from our community

Traveler rating
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422
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (552)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ballarat, Australia
Level 6 Contributor
168 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 443 helpful votes
Reviewed August 31, 2013

We've never been desperate to visit the Crown Towers.in Melbourne.. you know,... a casino pub.. owned by a squillionaire... more concerned about getting your gambling dollar... big and brash... full of fountains and Parisienne stores.

But after our visit this week... wow...wow.. wow

This is a top-rank hotel!!! Great, spacious rooms with views, brilliant staff, arguably the best and most comprehensive breakfast that you would find anywhere in the world (and we're serious about this !!!), superb location in a vibrant city whether you be a local or interstate or international visitor. Lots of restaurant choices from Michelin star-level to dim sum restaurants at which you can get well-priced food to take back to your room to enjoy. Public spaces to knock you over... the list could go on

We quickly swallowed our prejudices about the Crown Towers We had a great experience there. Try it.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gaad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed August 31, 2013 via mobile

We had a room that I could never have afforded.it was a gift. Our room view was into an office block.the room was quite small.the TV channels were primarily chinese channels.the mini bar prices were extremely expensive.bed was very comfortable.hotel is huge,it feels impersonal like an office building.Only good for serious gamblers

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Neilmckerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 28, 2013

Great hotel.
Stayed here for a business trip and it was amazing.

The service was top notch and all the staff were friendly and accommodating.
The room itself was exceptional. The bed and pillows are so comfortable.

You definitely need one or 2 full days here to experience the entire complex from the casino, to the bars and restaurants and the spa.

We look forward to visiting again

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelalot1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 28, 2013 via mobile

I had booked 3 nights at Crown Towers as a special birthday gift for my mum. She didnt know where we were staying untill we pulled up in the bus. She was very Surprised. Anyway we went in and Checked in. After a few mins the guy at the desk said that they didn't have a booking under our name and that the whole hotel was booked out (which i have since found out to be a lie) That's the 1st thing to upset me. Then they told us that we could be put up in one of the other Crown Hotels but that we would have to pay and when I asked for a Upgrade for the mess up they told me they don't do that. nd both escape travel and they wholesale have told me that everything had been Confirmed with Crown. Anyway so i called Escape Travel 24hour helpline and after about 2 1/2 hours of talking to them and ET talking to Crown we were put up at the Marriott with an upgrade to an
Executive room with breakfast, dinner and drinks Included every night. Escape Travel also picked up the Extra cost for the upgrade at the Marriott which I think was about $600-$700 more then the
Crown.
At the end of the day for Crown washed they hands for it all. They took no Responsibility at all for it, and made my mum and I feel like we didn't matter to them.
For a place like Crown that has a reputation for being one of Australia's best and most outstanding Hotels to 1st Lose a booking and then try and not take responsibility for it is hard to understand.
I will never ever stay at Crown or will I ever step foot in the Casino every again in my life, that's how Annoyed I am over it all.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Tacobell31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 27, 2013

We thoroughly enjoyed our stay at Crown Towers. We have stayed there before and there is no hotel in Australia that we have stayed at that compares to this; it is simply the best. Whenever we go to Melbourne we stay here. Fantastic rooms and facilities; you hardly need to leave the complex as everything is here.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim_Warren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga
Level 4 Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 26, 2013

Once again we have enjoyed our stay at Crown Towers. We upgraded from Executive to the Premier Club Suite for this trip and the view was absolutely amazing, especially at night. Room itself was exceptional and the bed and pillows are so comfortable. If you are going to stay here you should definitely take advantage of the Crystal Club option. Breakfast is everything that you need but the evening canapes and cocktails make it worth while. I do have one gripe, on our last night the Crystal Club was extremely busy and appeared to be understaffed. Canapes were not being replenished fast enough for the amount of people there and we waited half an hour for our drink to arrive and a further 40 minutes before we were asked if we would like another. Despite this, we enjoyed our stay and will definitely stay here again when we next return to Melbourne.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roxydog2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Towers Melbourne

Property: Crown Towers Melbourne
Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Melbourne
#1 Family Hotel in Melbourne
#2 Romantic Hotel in Melbourne
#2 Business Hotel in Melbourne
#3 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crown Towers Melbourne 5*
Number of rooms: 482
Official Description (provided by the hotel):
Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence. ... more   less 
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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