I recently stayed in one of Crown's Deluxe Villas on a recent trip to Melbourne. All I can say is...amazing! Check in for the club rooms and villas is carried out in a private check in area in the Crystal Club on level 3 away from the hustle and bustle of the main lobby.
Our Villa on level 31 was stunning with a large panelled entry way, lounge area with desk and plasma television, huge master bedroom with an enormous marble bathroom with jacuzzi spa bath. A personal letter from General Manager Andrew Cairns welcoming us back to the hotel and box of chocolates on the coffee table was a nice touch and made us feel completely welcome and at home.
Staff were faultless, including the butlers and turn down service attendants and always went out of their way to make sure we were happy. The Salvatore Ferragamo products in the bathroom were also fantastic as was the delicious room service, especially the warm chocolate fondant!
The Crystal Club is great for a drink and a snack and staff are always friendly and attentive. The breakfast spread in Conservatory is probably a little more extensive than in the Crystal Club, but we enjoyed it nonetheless. Everything was fresh and tasty.
I am already longing for my next stay at Crown Towers and experiencing the luxury of the Villas again.
Thank you Andrew Cairns and your team at Crown Towers. Your hotel never ceases to amaze and impress and I will without a doubt be returning very soon!
- Official Description (provided by the hotel):
- Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence. ... more less
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- Also Known As:
- Crown Towers Hotel Melbourne
- Crown Hotel Melbourne