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“Gorgeous”

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Crown Towers Melbourne
Ranked #2 of 160 Hotels in Melbourne
Certificate of Excellence
Olney, United Kingdom
Level 5 Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Gorgeous”
Reviewed June 16, 2013

Beautiful hotel, and beautiful rooms. Theres plenty to do in the Crown Entertainment Complex itself if you fancy a wander but the location of the hotel is right next to all of Melbourne's main attractions and close walking distance to everything. I stayed here on a work conference and loved every minute. Service is very good and there are bountiful restaurants to choose from. Rooms spacious and cosy. Didnt use spa so cannot rate.True 5 star experience, stay here if you're visiting Melbourne and give the casino a go!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tashii24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (559)
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English first
Perth, Australia
Level 4 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 14, 2013

There really wasn't anything to fault about Crown Towers. It truly is a 5 star property by international standards. Check-in was quick and easy, location is convenient with transport right outside the complex along with lots of great restaurants on the waterfront, not to forget the casino which connects to the hotel which is filled with bars, shops and eateries.

The standard room was spacious and clean, with a proper desk to work at, a sitting area with coffee table, and a bar with glasswear, ice bucket and fridge. The bathroom was elegant with a rainforest shower head, double vanity and bath tub with TV. The star of the room was the walk in robe which made the room so much tidier as the suitcases were out of the way which gave the feeling of being at home rather than at a hotel.

The enormous indoor pool and gym are high quality with great views of the city. The conference facilities were great and the food was outstanding - I think I put on 2kg in 5 days!

So what make this hotel 5 start? The service. At around 6pm each even there is a knock at the door which offers you free chocolates, a bucket of ice, the breakfast and newspaper service for the next day, and a turn down service should you require it.

I highly recommend this hotel and wouldn't hesitate to stay here again when next in Melbourne.

  • Stayed March 2013, traveled on business
    • Value
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Helpful?
Thank MissRodra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 14, 2013 via mobile

Crown Tower has the most luxurious standard room that we have ever stayed anywhere in Australia. There is a walk-in wardrobe and tv on the bathroom. The only drawbacks were the slow rude service and the hard bed, I couldn't sleep well at night! For what its worth, I'd expect the staff to be more friendly and very curteous. but it was not the case undortunately. I'd still prefer to stay at Crown Metropol instead. To go to the pool, you will have to go past some fine dining restaurants so it was quite inconvenient.

  • Stayed April 2013
    • Value
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    • Rooms
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Helpful?
Thank Erin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 14, 2013

Have stayed in many high end five star hotels and Crown Towers was by far the best than any other in Australia.

Yes it's a casino hotel - but it doesn't matter. Great suite amazing views and an outstanding experience with prompt and professional service.

Didn't want to leave!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ABG1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, New Jersey
Level 5 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 14, 2013

My husband and I stayed at the Crown Towers as part of a package deal we booked for The Australian Grand Prix. The hotel is decorated beautifully, the lobby is very large and busy. The whole location is very convenient as there are plenty of restaurants, shops and the casino all right there. We had no problems at check in and went to our room right away. We stayed in 512, a Studio Room which was really nice and spacious. All the amenities were up to date and modern. The bed was comfortable, the shower was also very nice, good water pressure. Turn down service is offered which is nice. We ate breakfast at The Conservatory buffet, it was expensive but very good. Probably one of the best buffets we went to on our month long trip!

We did experience one major issue with this hotel. It is impossible to get a cab. It could have been bad at the time due to the Grand Prix but the wait time was unreal and totally not what you expect from a 5 star hotel. We missed our train because we could not get a cab ride and had to drag our luggage to the station and didn't make it. The hotel told us we should have better prepared ourselves for our trip. The train station is less than a 5 min ride and we allowed ourselves an hour and half. We waited for a cab for over 30 min and decided the only thing we could do is make a run for it. I don't know if the city of Melbourne has issues with their cab services but I've never had these problems in other cities. We also had 2 cab drivers refuse to take us to our destination!

Overall our stay was pretty pleasant but I would either have your own transportation or use the metro!

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank Abby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 11, 2013 via mobile

Whole experience excellent. Plenty of restaurants in precinct -10 to 15 minute walk cbd. Gym facilities and pool all great. Service from all staff consistent and brilliant- which makes a difference for australia. Silks restaurant amazing

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Ballistic888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mackay, Australia
Level 6 Contributor
161 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 11, 2013

Our 2nd stay at the wonderful Crown Towers. Fabulous Studio room, spacious, comfortable and it was luxury. The staff from the reservations to the housekeeping were fantastic, extremely friendly, courteous and helpful. The room was divine as was so comfortable and spacious. Love it.

Room Tip: If you are looking for a little space in your room then book the studio room, it was lovely.Great vi...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Lauren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Towers Melbourne

Property: Crown Towers Melbourne
Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Melbourne
#1 Spa Hotel in Melbourne
#2 Business Hotel in Melbourne
#2 Romantic Hotel in Melbourne
#2 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crown Towers Melbourne 5*
Number of rooms: 482
Official Description (provided by the hotel):
Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence. ... more   less 
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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