I booked 2 nights in the premiere suite where I could get ready for my wedding that morning, then come back with my new husband for a romantic wedding night. The room was lovely and bathroom was very impressive however, being a nervous bride, I checked whether Crown could facilitate parking for my florist, makeup artist and limo just for that morning. I guess I stupidly assumed that spending $400 a night, as well as all other overpriced expenses such as steam cleaning, room service and spa treatments, would allow some kind of leeway with parking on my most important day..... I was wrong and was charged $50 for my makeup artist to park for an hour and my limo driver was abused and told to drive around until I was outside! I was also charged $180 for express steam pressing of my wedding and flower girl dresses as I would have got my dresses back by 6pm on the day of my wedding if I hadn't. The last negative I have is that when I asked room service to make sure my room was cleaned before me and my new husband came back, I was disappointed to see that all they did was move our stuff into a corner and made the bed. Not the most romantic setting to come back to, with my make up, clothes and hair products thrown into the corner of the hallway..
Anyway, on the positive side, the location, amenities, food and bath tub is BRILLIANT! There's always something to do at Crown and the rooms are beautiful when properly cleaned.
- Official Description (provided by the hotel):
- Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence. ... more less
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- Also Known As:
- Crown Towers Hotel Melbourne
- Crown Hotel Melbourne