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The Victoria Hotel
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Reviews (2,394)
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All reviewsibis stylesvic's barheritage roomgreat locationcentral locationswanston streetfederation squarethe heart of the citybudget hotelbuffet breakfastqueen beddefinitely stay here againcar parkingpublic transportgymtramcafes
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1,189 - 1,194 of 2,394 reviews
Reviewed July 30, 2014

Visited Melbourne for the first time and loved it. this was made more enjoyable because of the location and price of the Victoria Hotel (Ibis). It is in the central area of Melbourne CBD which has 100's of restaurants, cafes and shops to peruse. It is a bustling place. The hotel is being renovated. Our room was neat and clean. It is not what you would call modern however you are staying in the Victoria Hotel which in the 1956 Olympics was the biggest hotel in Melbourne. I would recommend staying at The Victoria to anyone.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh
Thank Sharlene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at The Victoria Hotel, responded to this reviewResponded July 31, 2014

Dear valued guest,

Thank you for staying at The Victoria Hotel and for the great rating you gave us. We are pleased to receive comments such as yours and thank you for sharing your memory of this hotel.

We hope to welcome you back soon.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2014

Small basic old hotel. Our room was very small (479) Had a nice bathroom which looked newly renovated, but house keeping did not clean the toilet. Breakfast was good, plenty to choose from, hot and cold selections, juices, coffees, teas. Very noisy air con in our room but they are all the same apparently. The Victoria Hotel was ok but would rather stay elsewhere for the same price we paid I can get better.

Stayed: July 2014, traveled with friends
Thank Tracey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at The Victoria Hotel, responded to this reviewResponded July 31, 2014

Dear valued guest,

Thank you for staying at The Victoria Hotel. We are pleased to receive feedback, good or bad, and thank you for sharing them. These will be brought to the attention of the concerned departments.

It is our hope that you will come back and give us the chance to serve you better.


Sincerely,
ibis Styles Melbourne, The Victoria Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2014

We spent part of our honeymoon there , finding it very comfortable indeed. Great ,friendly service. The rooms outstanding. Great location. Very popular. Next time back in Melbourne ,thats where we will be heading again.

Room Tip: All areas seem fine
  • Stayed: August 2013, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Raymond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at The Victoria Hotel, responded to this reviewResponded July 31, 2014

Dear valued guest,

Thank you for choosing to stay at The Victoria Hotel. We are glad to know that you enjoyed your stay with us. We appreciate you sharing your experience and giving us a good rating.

We hope to welcome you back again in the near future.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2014

In a word - noisy! The pipes squealed whenever someone, anywhere, turned on a tap. Maybe my room was the only one affected, but it was terrible. You couldn't possibly get to sleep before about midnight.

And the hallway noise came in so badly that it was like someone was right next to you talking loudly. This wasn't muffled noise next door noise; this was full-on, loud conversation in your face noise. And people weren't yelling either. The doors didn't seal well enough to keep noise out, and the walls were probably a bit light on too.

It's a shame - it really is a nice room; well renovated and lovely bathroom. If all you want to do is shower all night, this is the hotel for you.

Wouldn't go back.

Room Tip: Sorry, but go elsewhere.
  • Stayed: July 2014, traveled on business
    • Location
    • Rooms
    • Service
1  Thank DrWhoAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at The Victoria Hotel, responded to this reviewResponded July 31, 2014

Dear valued guest,

Thank you for staying at The Victoria Hotel. We are sorry that your experience did not meet your expectations. The issues you have raised will be shared with the team who will look after them.

It is our hope that you will give us the chance to be of service to you again in the near future.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014

We stayed for one night only, mid-week, to attend a concert. This hotel is in an excellent location within easy walking distance to CBD shops, theatres, restaurants & the Southbank precinct. Check-in was prompt & without fuss. Our room, whilst not big, was adequate &, newly renovated. The bathroom was of good size & modern. Reading other reviews it seems the hotel has been undergoing renovations for some time. The only thing we noticed was the strong smell of paint in the foyer & some drilling somewhere but this wasn't an inconvenience. Certainly a great place to stay

Stayed: July 2014, traveled as a couple
Thank Andrew Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at The Victoria Hotel, responded to this reviewResponded July 24, 2014

Dear valued guest,

Thank you for staying at The Victoria Hotel and for the good rating that you have for us. It is our pleasure to receive feedback regardless if it's good or bad.

We appreciate you for understanding the inconvenience the renovations have somehow caused you. We are glad to inform you that this part of the hotel's renovations are now finished. The Vic's Bar and Mezzanine are now open for the guests to explore.

Thank you once again and we hope to welcome you back real soon.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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