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“Great little find in the heart of the city”

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Ibis Styles Melbourne, The Victoria Hotel
Ranked #93 of 161 Hotels in Melbourne
Reviewed June 3, 2014

  • Stayed: May 2014, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Lisa V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this reviewResponded June 12, 2014

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1,130 - 1,136 of 2,286 reviews

Reviewed June 2, 2014

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Bernie D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this reviewResponded June 12, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 2, 2014

Stayed here again as interstate friends were visiting Melbourne for son's bands record launch in Fitzroy. Had afternoon drinks at Vic's Bar reasonable prices and watched the end of Richmond's match and all of Collingwood in the Atrium area on one of the TV screens they have scattered around this area. This area has plenty on lounge chairs to relax in. Friendly check-in and check-out as always. Reception arranged airport bus pick-up from the hotel the next morning and told us which tram to catch to get to Fitzroy and assisted us with a map.
Clean, comfortable, quiet room on 6th floor and good breakfast. Hotel is in a great central location, near town hall. Dropped into half price tix at Town Hall, around the corner and got cheap tickets for 'Let's get it on - the life & music of Marvin Gaye' for $30 each.

Stayed: May 2014, traveled with friends
1  Thank kezzar00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this reviewResponded June 12, 2014

Dear valued guest,

Thank you for choosing to stay with The Victoria Hotel again. We are happy that you once again had a wonderful stay with us and knowing that you were happy with our services and facilities.

It will be our pleasure to welcome you back again and again in the future.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

I stayed here one night with a few friends last weekend and was very impressed at its CBD location - very close to everything you need but still relatively quiet, especially considering the renovations that are still occurring. I simply drove up to a car park two buildings up from the hotel and the car was kept secure for me in the hotel car park - which was my main worry with it being in the middle of the CBD. Check in was fine until I was given directions to my room: "Turn left, turn left again and go down some stairs and turn left." When I explained that I had recently had both knees operated on and found walking up/down stairs difficult (let alone with a suitcase) there was no sympathy and the only answer was "the only other room is opposite a lift" - no offer of assistance and I was even willing to pay for an upgrade but no offer was made. The room was TINY for two people, however it was comfortable and the shower was good. I think once the renovations are completed and perhaps some staff training completed it'll be a amazing place.

  • Stayed: May 2014, traveled with friends
    • Value
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Thank LittleMissLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this reviewResponded June 2, 2014

Dear valued guest,

Thank you for letting us know about your experience with The Victoria Hotel. We are sorry that you were not treated the way you should be. It is not the usual manner of our staff not to assist a guest like you.

At ibis Styles, we strive to provide a superior service experience to all our guests. Therefore your feedback, good or bad, is very important to us. This matter will be brought to the attention of the concerned department.

On the other hand, thank you for appreciating the car park and your room. We're glad that not everything dissatisfied you.

Once again, our apologies. It is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel

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Reviewed May 30, 2014

Central location, easy to get around CBD or to the tram to the tennis. Lots of cheap places to eat nearby. Room was clean, well maintained and not cramped. Hard to get dark enough from outside lights at night though. Buffet breakfast in adjoining restaurant has to be best value in town. Heated pool was cold the first day we stayed but fixed by the next day after we told them so good service there. Definitely stay again - good value.

Room Tip: Rooms away from the front might be darker at night for sleeping
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  • Stayed: January 2014, traveled with family
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Thank jmkmsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this reviewResponded June 2, 2014

Dear valued guest,

Thank you for staying at The Victoria Hotel and for the good rating that you gave us. We are pleased to receive good comments such as yours.

We also appreciate you for sharing your experience with us. We're happy that you had a great time.

Hope to welcome you back again soon.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Val M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this reviewResponded June 2, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 27, 2014

This hotel offers a good standard of accommodation and excellent value for money. Being so centrally located in Little Collins St (a stones throw to Swanston St) it offers easy access to all forms of transport and a few minutes walk to Federation Square, South Bank, the Arts Centre etc.
The rooms are spacious and clean and the staff friendly and helpful. You are in easy access of numerous eating houses and Chinatown is only two short streets away. Each time we come to Melbourne this hotel is our first choice.

Room Tip: High rooms away from the laneway are quieter.
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  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Ray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Administration at Ibis Styles Melbourne, The Victoria Hotel, responded to this reviewResponded June 2, 2014

Dear valued guest,

Thank you for choosing to stay at The Victoria Hotel. We are happy to know that you were delighted not just with our location but with the room you stayed at and the staff who assisted you. We shall share these comments with our team.

We do hope to welcome you back soon and even experience a more wonderful stay with us after the renovations.

Sincerely,
ibis Styles Melbourne, The Victoria Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Melbourne, The Victoria Hotel

Address: 215 Little Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #93 of 161 Hotels in Melbourne
Price Range: $74 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ibis Styles Melbourne, The Victoria Hotel 3.5*
Number of rooms: 370
Official Description (provided by the hotel):
Located in the heart of the Melbourne CBD, ibis Styles Melbourne, The Victoria Hotel is perfect for all of your corporate and leisure travel needs. The hotel offers easy access to all the sights and sounds of this thriving metropolis and is close to the many eateries and cafés that Melbourne has become famous for. Our historic landmark hotel combines the grandeur of the late 1880's and contemporary comfort. The hotel is situated next to the Melbourne Town Hall and within easy walking distance to many of the city's famous attractions, including the Princess Theatre, Bourke Street Shopping Mall, The Emporium, the National Gallery of Victoria, the Arts Centre Melbourne and Federation Square. Access to nearby trams and trains means you will be able to get to locations like the MCG and the Botanical Gardens in no time. Unsure how to get to somewhere? Our friendly hotel team can assist you with the best way of getting around town. The next time you are looking for hotel deals in Melbourne, come and experience the convenience and comfort of ibis Styles Melbourne, The Victoria Hotel. ... more   less 
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