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Quest on Chapel
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Reviews (485)
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485 results
Traveler rating
225
179
58
14
9
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225
179
58
14
9
Show reviews that mention
All reviewschapel streetsouth yarragreat locationshopping centre across the roadapartment was very cleanclose to shopsreasonable rateswashing machine and dryerpublic transportshopping and restaurantsliving roomgreat place to stayeasy accesstrain stationone bedroom apartmentgood sizeshort walk
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400 - 405 of 485 reviews
Reviewed July 26, 2014

Location was great, staff very helpful and obliging and the views from the balcony took in the City skyline. Will definitely return to this Quest when I travel to my home town once more. Highly recommend it.

  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank redcentrejourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonChapel, General Manager at Quest on Chapel, responded to this reviewResponded July 28, 2014

Dear Redcentreyourney,

The team and I are very delighted to see your comments from your recent stay with us. We pride ourselves on great customer service and we are also thrilled that you enjoyed your apartment with its views.

We hope to see you next time you’re travelling back to your hometown again.
Please do not hesitate to contact us directly if there’s anything we can do for you before your next stay.

Kind regards,
Pia N / Property Manager, Quest on Chapel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

Molly, Marie, and Bianca did an excellent job, they went above and beyond my expectations. The condo is right in the middle of it all, Tram stop is a few feet away, bars, restaurants, grocery shopping, fine dining, Big W (Australia Walmart), all walking distance, 40 mins on tram to Kew, 30 mins to Cricket stadium, 45 mins to the city (downtown) and the Melbourne Star.

Room Tip: if you can get the top room facing Chapel, it has the biggest balcony. Cafe across the street is delicious amazing food.
  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Hugo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonChapel, General Manager at Quest on Chapel, responded to this reviewResponded July 28, 2014

Dear Hugo S,

Thank you for posting your review from your recent stay with us.

We are very pleased to see that you enjoyed your trip to Melbourne and that you that found the team here were doing an excellent job. I will make sure to share your comments with the team.
We hope that you find another reason for coming back to Australia and Melbourne and would be more than happy to accommodate you here at Quest on Chapel again.

Kind regards,
Pia N / Property Manager, Quest on Chapel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

The staff were so friendly, helpful and obliging at Quest on Chapel.
They had no problem organising taxi's, late check out at the last minute, parking, etc.
When they called to confirm the booking during the week before our stay, I mentioned that it was my sister's 30th birthday and from that when we arrived in our room there was a little surprise for my sister, a really nice personal touch, which was greatly appreciated.

  • Stayed: July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank Nics_trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonChapel, General Manager at Quest on Chapel, responded to this reviewResponded July 28, 2014

Dear Nics_trip,

The team and I are delighted to see that you enjoyed your recent stay with us, thank you for taking the time to post your review.

We hope to see you next time you need accommodation in Melbourne’s South Yarra, it was a pleasure having you stay with us..

Kind regards,
Pia N / Property Manager, Quest on Chapel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014

The hotel needs some money spent on it to freshen it up. Similarly the rooms are now quite dated and need refurbishment. Sadly this wasn't reflected in the room rate. Staff were very good however and the location is spot on.

Room Tip: A room that's well away from the sporting field which is well used from dawn until 10pm - gets quite loud.
  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonChapel, General Manager at Quest on Chapel, responded to this reviewResponded July 28, 2014

Dear Rob H,

Thank you for posting your review from your recent stay with us. I’m glad to see that found our team members very good and will make sure I pass this onto the team.

We are however surprised to see that you found the rooms outdated as we had a soft refurbishment done only two years ago. We are also more than happy to allocate different locations on the building, most people actually ask for the back of the property which is near the schools sporting field, just let us know when you make your booking next time.

Again, thank you for taking the time to post your review.

Kind regards,
Pia N / Property Manager, Quest on Chapel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

I am here because it is located nearby my work area. There is plenty of restaurants in this area with Japanese, Malaysian, Hong Kong, Chinese food, you named it. The Woolsworth is just located opposite the road. It is pretty convenient. This apartment offers free internet with 400mb quota per day.

  • Stayed: July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gallen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestonChapel, General Manager at Quest on Chapel, responded to this reviewResponded July 28, 2014

Dear Gallen L,

Thank you for posting your review on Tripadvisor, we appreciate you taking the time.
I’ll make sure to share your positive review with the team and we hope to see you when you are in the area next.

Kind regards,
Pia N / Property Manager, Quest on Chapel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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