Unfortunately we chose this apartment on the description and photos posted on the City Edge Website and the reality did not live up to the hype.
It was not all bad - the location was fantastic, close to the city, and with a tram stop near by. There was an IGA supermarket, bottle shop, takeaway, and cafe downstairs. The apartment itself had a great pantry space or your groceries and generous storage space for luggage. The heating was also good.
All this though did not make up for the negatives. The place looked dirty with lots of black marks on the walls and the shower did not look as though it had been cleaned for awhile. The sheets did not properly fit any of the beds. The kitchen and dining areas did not look anything like the pictures presented on the website (these were the ones we made our choice on). Instead of a kitchen area separated from the dining table and lounge, there was one room that was missing the dining table entirely. When we rang reception to enquire if we were given the right apartment, we were rudely informed that we were. We also found that the gas stove cook top did not remain lit when you tried to cook, light globes did not appear to be working properly (either the fitting was faulty or the globes were about to go - we didn't fancy ringing reception about thse issues in case we encountered more rudeness) and the couch and lounge chair were very uncomfortable (these and the coffee table were considered our dining suite). As on the morning we were leaving prior to reception opening, we braved another phone call to reception to arrange the drop off of the keys. Again we were spoken to rudely and then told if we didn't return the keys we would be charged $150. Nice way to end our holiday...
We wont stay there again.
- Official Description (provided by the hotel):
- City Edge Apartment Hotels East Melbourne is inner Melbourne's leading serviced apartment accommodation. Four boutique locations only walking distance from the CBD and MCG will have you in easy reach of all that central Melbourne has to offer. Our comprehensive range of apartments are available in studio - one bedroom - two bedroom configurations. All our apartments are designed with your comfort and convenience in mind and afford a prestige address in close proximity to the best of our city. For those seeking location, value and amenity City Edge Apartment Hotels is the perfect solution. ... more less
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