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The Como Melbourne - MGallery by Sofitel
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Reviews (1,071)
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All reviewssouth yarrachapel streetrubber duckspa suiteone bedroom suitedeep bathaccor membergreat shoppingtoorak roadroom servicestar hotelcafes and restaurantsbeautiful roommodern hotelan upgradedining tablevalet parking
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591 - 596 of 1,071 reviews
Reviewed April 8, 2014

We normally stay at the Sofitel when in Melbourne but this time thought we would stay at the Como. Loved every minute of it. Modern 5 Star Luxury & loved the location on Chapel. Highly recommend Franco Choo's for dinner on High Street.


  • Stayed: April 2014, traveled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
1  Thank Danielle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this reviewResponded April 10, 2014

Dear Danielle P
Thank you for posting this online review. We are so thrilled you both enjoyed your stay with us, especially as you are already such loyal guests of Sofitel and Accor.

We are so glad you got to experience some of the area we are in and dine in the great restaurants around us.

Thank you once again, we hope to have the opportunity to welcome you all back again soon.

Kind regards
Cleo Seaman
General Manager
The Como Melbourne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

My daughters stayed in a one bedroom suite on the night before our youngest was married. The spacious and sumptuous suite opened through twin glass sliding doors to an exquisite tranquil Japanese garden complete with white windflowers in full bloom, perfect for wedding day photos. There was ample room for all the family to wine and dine in the evening, and for close friends to call in. Five girls in the (empty) bath is an indication of the size and luxury of the bathroom.
The king size bed was very comfortable, the room spotless and beautifully decorated, and the location perfect for accessing hair, makeup and the wedding venue.
The service was outstanding, from the bottle of sparkling wine to greet the girls on arrival to assisting with on-site car parking as Dad went to and fro six times over the afternoon and evening, and then storing the overnight luggage on the wedding day - all done with a smile.

  • Stayed: April 2014, traveled with family
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Thank Roger255057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this reviewResponded April 10, 2014

Dear Roger255507
Thank you for posting such a lovely online review. We are just thrilled you and your family enjoyed. We really appreciate having the opportunity to share in such a special occasion – thank you for choosing to stay with us.

We agree that our Japanese Garden suites are pretty special – a small oasis in the middle of South Yarra. We would love to see the photos one day.

Thank you once again, we hope to have the opportunity to welcome you all back again soon.

Kind regards
Cleo Seaman
General Manager
The Como Melbourne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this reviewResponded April 10, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 6, 2014

Stayed 2 nights in the studio suite to go to MCG Fri. night and wedding nearby on Saturday.
Check-in and reception was excellent.
Location brilliant for shopping, cafes etc and easy access to the City.
One of the most comfortable beds we've slept in on our travels with equally comfy pillows & linen. The room beautifully appointed as was bathroom complete with slippers and robes.
The shower was in the bath which was quite deep and difficult to access (no grab or handle bar), so would be a problem for senior or infirm guests.
Only downside was that after a late night at the wedding we were woken up early on Sunday morning by children next door - noise was via locked adjoining door. So with hindsight not a good room allocation.
Other than that an enjoyable stay, the cleaning staff we met with were lovely as well.

Stayed: April 2014, traveled as a couple
Thank Diddee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this reviewResponded April 10, 2014

Dear Diddee
Thank you for posting your online review. We are so glad you enjoyed your stay and that you felt so comfortable in your suite – we are thrilled you loved our beds and pillows too!

We do have a number of different layouts in regards to our bathrooms, I do hope we have a chance to welcome you again so that we might be able to show you something that may be more to your liking.

Thank you once again and we hope you will join us again soon.

Kind regards
Cleo Seaman
General Manager
The Como Melbourne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2014

Had a work meeting at the hotel for the weekend and decided to stay at the venue. What a great place. I had a giant suite for a very reasonable price. It had an office nook as well as a lounge area and the bathroom was huge with a spa bath, and even a kitchenette. Small but nice breakfast buffer and nice room service. Very convenient to the shops and restaurants. An easy walk from south yarra station.

  • Stayed: April 2014, traveled on business
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Thank SJohan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this reviewResponded April 10, 2014

Dear SJohan01
Thank you for posting this review. We are so glad you enjoyed your stay and that the facilities of your suite suited your requirements. We are very lucky to have such spacious rooms so if you do have to work there is plenty of space to be comfortable.

Thank you once again and we hope you will join us again soon.

Kind regards
Cleo Seaman
General Manager
The Como Melbourne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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