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“Really friendly staff and great location” 4 of 5 bubbles
Review of The Como Melbourne - MGallery by Sofitel

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The Como Melbourne - MGallery by Sofitel
Ranked #18 of 157 Hotels in Melbourne
Certificate of Excellence
Sydney, Australia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Really friendly staff and great location”
4 of 5 bubbles Reviewed November 6, 2013

The first night was the Pullman in Albert Park (refer review) and then I moved across to the Como. The hotel was upgrading the exterior but the staff were very helpful letting me unload in the small space - I had my bike and gear to get to the room. Again the valet is a good option for only a small amount more and is a fixed charge rather than the fee in self parking which is per entry. Room was much nicer the bed more comfortable and the pillows soft. The halls have a sort of retro Art deco thing happening but the room décor was very nice even if erring on the functional side. Location is great in south Yarra close to restaurants etc and good shopping at the boutique sort of shops so much better for a couple or family than for business. Would love to spend more time here but needed to get back to the real world after my ride around the bay.
The breakfast in the café was very nice - I had the big breakfast which was just ideal for the road trip - eggs and bacon perfectly cooked with home made hash browns, sautéed mushrooms and grilled tomato.

Room Tip: The suites are very large and close to elevators if available are a great choice
See more room tips
  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TRENT005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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909 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
melbourne
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 5, 2013

Arrived at 2am due to a late flight, staff couldn't have been more welcoming and accommodating. Thank you to the lovely Canadian/Australian who checked us in. We were both exhausted and the free upgrade and the late check out was very much appreciated. After 8 weeks in SE Asia the uber comfortable bed and a deep bath were utter luxury. Very quiet considering the location. Within walking distance to some great eateries for breakfast.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank katiepie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed November 2, 2013

I stayed on a Tuesday night during renovations to the façade and other exterior areas making access by my shuttle bus impossible during pouring rain. Staff were welcoming and friendly. Access to the lifts is ridiculous (down a set of marble/travertine stairs alongside a very wet and sloppy fountain which spills onto the stairs). The room was great, really. No view but a great room with separate lounge. No pillow options which was disappointing as the pillows on offer were not the best. No in-room directory was anywhere to be found and the modern 'luxury' was lacking a personal touch. Maybe some chocolates on the bed/fresh flowers on the bed and some pizzazz or something a little different to the little blue duck would make a big difference. Overall, quite comfortable but not amazing. I am sure there are many better for the same price.

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MaharaniSupreme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North of Auckland
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed October 24, 2013

Stayed here for three nights recently on business. As the title suggests, the bedrooms are huge, with probably the largest wall mirror I've seen in a hotel room ( so big it was propped against the wall, no nails big enough to hold it!), great bathroom and all very clean. Very soft and comortable bed and thats the first time I've seen a bath menu...you can book a butler to come and run you a luxury bath with super special products which make you look twenty years younger and are the answer to eternal youthfulness etc etc...at a price of course.
However this places just lacked something, the buffet breakfast area was cramped and all hot breakfasts had to be ordered instead of buffet ( good on one hand because its cooked fresh, but it took a while to get to my table and that ain't great when you have limited time available). Hats off to the restaurant staff, very pleasant and helpful, especially the Chinese and Scottish ladies, well done you two! The main entrance was under refurbishment which detracted slightly from first mpressions, but the big let down was the constant smell in the lobby reception area, almost sewage like. I suspect the indoor water fountain might have been due a clean out, but that area had a whiff about it throughout my whole stay, not overbearing but not pleasant either. Handy location for shopping if that's your thing. I know a lot of celebs stay there, but for me, it was nice enough but nothing special.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank YnotNorthofAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed October 16, 2013

Great big rooms, hip, trendy and ultra modern, perfect location for shopping in Chapel st. You will like this hotel if you like ultra modern, sleek furnishings. Highly recommended for the fashionistas out there.

  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paulie82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
1 review
5 of 5 bubbles Reviewed October 15, 2013

had an overnight stay on the 9th of Oct.. Excellent place to stay if your doing business in Melb.. easy to get in and out of than most hotels in the city.. Staff were lovely, especially the ladies in reception.. Room service is the fastest i've ever experienced and the pasta and prawn dish i ordered one of the best i've ever tasted.. my compliments to the chef!.. of course, you have a great selection of cafe's and restaurants in the area.(shout out to Frozen around the corner- great place for a quick extraordinary ice cream treat!).... Great size and quiet rooms, especially the ones that face the internal park.. only suggestion to the hotel would be to have a pillow menu (please!) as this would then make it the only place i would ever check in to when visiting melb..

Room Tip: choose one facing internal park
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jon t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Como Melbourne - MGallery by Sofitel

Property: The Como Melbourne - MGallery by Sofitel
Address: 630 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Melbourne
#17 Luxury Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#20 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Como Melbourne - MGallery by Sofitel 5*
Number of rooms: 111
Official Description (provided by the hotel):
Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne. ... more   less 
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Also Known As:
The Como Melbourne Hotel Melbourne
Como Hotel Melbourne
The Como Hotel Melbourne

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