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“Melbourne style at the Como”

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The Como Melbourne - MGallery by Sofitel
Ranked #21 of 160 Hotels in Melbourne
Certificate of Excellence
North Sydney, Australia
Level 4 Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Melbourne style at the Como”
Reviewed July 20, 2013

I had last stayed at the Como more than 10 years ago and enjoyed it. It had fallen off my radar with all the new hotels that have opened in Melbourne in the past couple of years. So it was with curiosity that I returned to see how the hotel had held up. And, the response is good!

It appears that the hotel has had refurbishments as it's looking great, fresh and stil contemporary.

The check-in staff were helpful and the offer of a complimentary espresso was greatly appreciated. A nice touch and one I hadn't experienced before! Though it was a struggle to juggle my bags and coffee to the room down the staircase that leads to the lifts. A ramp would work better here.

Our room was very stylish however quite small. It faced Chapel st, though minimal street noise. The bathroom has a lovely black marble art deco style which I liked and the corner spa was a nice treat to unwind in before hitting the Melbourne nightlife. I hadn't used Morrissey toiletries before and was very impressed...good quality and I'd be tempted to buy them for home.

I noticed the TV didn't have all the digital free to air channels which should be a standard offering these days.

Sleep quality was good both nights and didn't hear any neighbours.

Well done Como in reinventing yourself and keeping with the times!

Stayed July 2013, traveled on business
Helpful?
2 Thank Syd_Hotel_Boi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, July 21, 2013
Dear Syd_Hotel_Boi
Many thanks for taking the time to review your stay with us at The Como Melbourne. I am delighted that you enjoyed our newly refurbished rooms, we do have a number of different room types with a multitude of floor plans that might suit your needs better – I hope we have the opportunity to show you these sometime. I am glad to read your welcome was mostly positive, we do have a small lift to assist with luggage and must apologise if this was not offered to help with your luggage.

In regards to the TV channels, we hope to have this rectified in the not too distant future and appreciate your thoughts on this.

Once again thank you for your review and we do hope to welcome you back again soon.

Kind regards

Cleo Seaman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Melbourne
Level 6 Contributor
108 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 16, 2013

We stayed at the Como on our wedding night and the night following. The spa suite we had booked was spacious, clean and as luxurious as we had hoped. The staff knew that it was our wedding night and a bottle of chilled champagne, chocolates and a congratulatory note were waiting for us in our room. It was little touches such as these that added to the experience.

Bathroom amenities are stylish and of good quality. The bath was big enough to fit two comfortably and the shower offered good water pressure and consistent heat.

The breakfast included as part of the package was well-prepared and well presented. Staff in the restaurant were attentive, service was swift and the coffee was great (very important in Melbourne!). On our last morning, we ate in our room as we had an early flight to catch and the quality of the room service breakfast was equally high.

Reception staff were also fantastic, with one male staff member remembering us by name and going out of his way to look after it. The Como is a discreet and stylish hotel with friendly, professional staff. I know now why it has been one of Melbourne's most popular hotels for so long.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelbTraveller2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, July 18, 2013
Dear MelbTraveller2012

Firstly, congratualtions from us all at The Como on your wedding and thank you for sharing your special day with us! Thank you also for such a lovely review. We strive every day to really look after our guests and hope we have done so for you.

We look forward to welcoming you back on your anniversary...

Kind regards

Cleo Seaman
General Manager
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Sydney, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2013

Bright and stylish decore. The staff are young, friendly and very helpful. The two bedroom apartment is spacious. Beautiful morning sun from the north facing rooms. Convenient location. Was recently refurbished. Very clean. Excellent value for money.

Room Tip: Book a room away from both Capel St and Toorak Rd. North facing overlooking the giant courtyard is...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank plil421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, July 18, 2013
Dear plil421

Thank you for your lovely review of The Como Melbourne and your comments regarding the team and the Two Bedroom Suite you stayed in. We hope to have the opportunity to welcome you back in the not too distant future.

Kind regards

Cleo Seaman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Como Melbourne - MGallery by Sofitel

Property: The Como Melbourne - MGallery by Sofitel
Address: 630 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#20 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Como Melbourne - MGallery by Sofitel 5*
Number of rooms: 111
Official Description (provided by the hotel):
Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne. ... more   less 
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Also Known As:
The Como Melbourne Hotel Melbourne
Como Hotel Melbourne
The Como Hotel Melbourne

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