I stayed here for a week while doing business in the wonderful city of Melbourne. I would not stay again and instead, will choose to pay the extra fee for a true hotel with amenities. The staff was pleasant and friendly and the bedrooms quiet and comfortable. But I must note several concerns that made my stay less than ideal: 1) the shower floods the bathroom floor every morning. It is only a partial shower door and the shower heads sprays water everywhere. I had to request many extra towels every day. I elevated my concerns to the front desk about the shower door being inadequate and the floor flooding. They said not to worry, "that is why there is a drain in the center of the floor". 2) after a 28 hour flight from the states, I hoped our room would be ready upon arrival. It was 1:00 pm and it was not, but the staff was nice enough to show us to the gym showers and stow our bags, not ideal but accommodating. 3) The apartment itself had a terrible, musty odor. This likely emanated from the stained and worn carpet throughout. Frankly, I was reluctant to walk around the apartment without my socks for fear of what might be lurking in the carpet.
Overall, I'd say price was fair.
- Official Description (provided by the hotel):
- Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Convention Centre, Crown Entertainment complex and Melbourne's CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains/ Trams, City Link tollway as well as the MCG, Tennis Centre and CBD/Federation Square. Complimentary Wi-Fi powered by a high speed NBN line, 40inch LED TV's and Foxtel/ Cable TV is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more less
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- Also Known As:
- Quest Southbank Hotel Melbourne