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“Three day stay during school holidays” 4 of 5 stars
Review of Quest Southbank

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Quest Southbank
Ranked #61 of 157 Hotels in Melbourne
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Three day stay during school holidays”
4 of 5 stars Reviewed April 14, 2013

While thwir mother worked we hosted our grand nephew (9) and and grand niece (7) in a 2 bedroom Quest Southbank apartment. While the decor and fittings are not ultra luxurious, the apartment is generous in size and in a quiet central location. We took the children to the National Gallery of Victoria and Federation Square as well as shopping in the central city - an easy walk from the Quest. The staff were friendly and helpful so no complaints there.
The apartment was well appointed with good kitchen and laundry facilities. It also had two bathrooms which is plus.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ROB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnicol, General Manager at Quest Southbank, responded to this review, April 23, 2013
Dear Rob,

It is always great to hear that our guests have really enjoyed themselves whilst staying at Quest Souhtbank. We are very fortunate that our apartments have plenty of space and in particular that our 2 and 3 Bedroom apartments all have 2 bathrooms.

We look forward to you all returning again in the future and hopefully your niece will be able to take a break from work next time!

Sincere regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Perth
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 8, 2013

We (2 adults and a teenage daughter) stayed here over 4 nights in a 2 bedroom apartment.
The room was very spacious with fantastic views from level 17. We had friends staying on the other side of the building and their view across the city was even better.
The apartment had a modern feel and was fitted out with modern appliances - all in working order.
As far as location goes, the Quest is set back slightly from the Southbank river front so it's a 5 minute walk to get down there but certainly not inconvenient. Just next to the Quest is an IGA mini mart which provides a handy place to buy your groceries and stock your fridge.
Room service is available although we never used it (this is a serviced apartment after all).
We found the staff here to be very helpful which always makes for a pleasant stay.
The Quest is definitely worth considering if you're staying in Melbourne.l

Room Tip: Ask for a view across Fitzroy Gardens to the MCG
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MaxsterPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnicol, General Manager at Quest Southbank, responded to this review, April 10, 2013
Dear MaxsterPerth,

Thank you for taking the time to write your review, and for commenting on the spaciousness of our rooms.

I am also very glad that you and your friends enjoyed the different views we have available!

We look forward to you staying again with us in the furutre.

Kind regards,
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Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 16, 2013 via mobile

Booked a high floor apartment for 4 girls weekend away. Close to local spot tourist spots. Easy walking distance to local attractions including markets, casino and nice dinners. Loses points for previous departing guests hair and stained bath towel in bathroom so housekeeping should be fine tuned as we spent a lot of money on this accommodation. Tip: have breakfast in one of the little cafes along the Yarra.

Stayed July 2012, traveled with friends
Helpful?
Thank 1travel24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnicol, General Manager at Quest Southbank, responded to this review, March 19, 2013
Dear 1travel24,

Thank you for your review of our property. I have passed on your comments to our housekeeping department.

I hope you had a lovely girl’s weekend away and once again, thank you for your feedback.
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Brisbane, Australia
1 review
5 of 5 stars Reviewed March 8, 2013

Stayed 4 nights in two bedroom apartment. The room was spacious, clean and modern. Service was friendly, professional and helpful, even on a very busy weekend. The front desk staff offered help with a smile when we were faced with problems due to cancelled flights and did all they could to assist. It is in a great location and the rooms were very quiet considering it is in the city.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Leonie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnicol, General Manager at Quest Southbank, responded to this review, March 19, 2013
Dear Leonie O,

Thank you for taking the time to write such a great review. We strive to offer a great product and fantastic services and I’m so pleased you enjoyed your stay here.

We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2013

This visit was our 4th stay at QUEST Southbank. The customer service and kindness from the ladies at the Front Desk is excellent. The Quest Southbank apartments is very comfortable and so central. We will always recommend to friends and family to stay at Quest Southbank. It is also very easy to get on to the major motorways out of the city centre from the QUEST. There is an IGA shop and various fast food outlets and restaurants close to the Quest.
The Quest is close to the art centre of melbourne and the entertainment precinct of Southbank with a short walk further the the busy city centre of Melbourne.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Westernaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnicol, General Manager at Quest Southbank, responded to this review, March 19, 2013
Dear Westernaus,

Thank you so much for your wonderful review. We are so pleased you have continued to stay with us and recommending Quest Southbank to your family and friends as a place to stay in Melbourne.

We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 1, 2013

Stayed here for two nights, the girls at reception are very friendly and helpful. room was clean and spacious, and the bed very comfortable. I couldn't fault this hotel, they only thing was when coming back at around 11pm at night I had a simple question and asked the male who was at reception. He was extremtly rude and was a disappointment as he let the whole team down.
I would happily stay here again and recommend it to people I know.

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank KEA14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnicol, General Manager at Quest Southbank, responded to this review, March 18, 2013
Dear KEA14,

Thank you for your feedback and for bringing to my attention the interaction you had with our Night Manager. Thank you for recommending us and I do hope we see you back again soon.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed February 25, 2013

Terrific location and quiet quiet quiet. For Melbourne this is amazing as I have stayed in a few Melbourne hotels and never had a quiet night. We stayed over on the White night all night arts festival which 300,000 people attended and which carried on till 7am yet we didn't hear a thing in our apartment. We walked to all the activites from the apartment as it was very close to southbank and the Art Gallery.Friendly, efficient yet welcoming staff. Room comfortable and enough space for two of us with a nice lounge/kitchen that was separate from the bedroom. We even used the washing machine which worked well. It was a hot night and the corridors around the lift were very hot but the rooms were airconditioned and staff had it running to cool the room before we arrived. We were able to adjust it ourselves and turn it off if we wanted. The breakfast voucher was a welcome surprise and we had a pleasant and short walk to La Camera at Southbank for a lovely big breaky with a view of the river. Late checkout at 11am and complimentary parking provided too. We were very happy.

Room Tip: We had the 6th floor overlooking Kavanagh St which was not an inspiring view but it was very quiet.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank secondglance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnicol, General Manager at Quest Southbank, responded to this review, March 18, 2013
Hi secondglance,

Thank you for taking the time to write such a fantastic review.

We think our location is wonderful – so close to everything Melbourne has to offer – yet just tucked away enough so it’s quiet for sleeping.

Housekeeping do a great job to ensure apartments are perfectly clean and comfortable for your arrival, right down to cooling your apartment if it’s hot outside, and heating it up in winter.

Booking our “Escape to Southbank” package is great value for money – providing breakfast, parking and the late checkout for one low rate. We’re so glad you enjoyed your weekend.

See you again soon,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Southbank

Property: Quest Southbank
Address: 16 Kavanagh St, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service
Hotel Style:
#58 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Southbank 4.5*
Number of rooms: 88
Official Description (provided by the hotel):
Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Exhibition Centre, Crown Casino and Melbourne’s CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains & trams, City Link tollway as well as the MCG, Tennis Centre and Federation Square. Broadband internet access (cable & wireless), Digital TV and Foxtel (8 channels) is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more   less 
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Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne

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