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Reviews (1,239)
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Reviewed August 15, 2017

This is a very well equipped apart/hotel which we chose for our stay in Melbourne. We already had two weeks of dirty washing with us and so the washing machine in the apartment was extremely useful. The apartment is well equipped, clean and comfortable. situated adjacent to the Jarra River the block is perfect for walking into the city or staying on the same side of the river to enjoy the bars and restaurants which line the promenade. Good concierge service and the apartments are cleaned daily. Not the cheapest place but we though very good value for money.

Stayed: January 2017
Thank dyneyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded August 15, 2017

Thanks oyu for the review, we are pleased oyu enjoued your stay with ius.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed August 11, 2017

Central location behind Arts Centre and walking distance to city and Crown, etc. Hotel and reception area lacks character and soul. Room 511 overlooks a busy restaurant and heat does not work in the room.

  • Stayed: August 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded August 15, 2017

Thanks you for the feedback, we appreciate you letting us know.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2017 via mobile

Only an overnight stay this time but will bring family next time. Rooms are self contained apartments. Very clean. Gym not bad for inner city. Bathroom modern. Right on CBD about 15mins walk. Many eat/drink options right on doorstop.

Stayed: August 2017, traveled on business
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded August 8, 2017

Thank you for the review, we appreciate it .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2017 via mobile

From the very moment Margaret and I set foot in Quay West Suites we felt very welcomed. The staff are not only polite and attentive, but they seem genuinely happy to be at work. The rooms are very well maintained and very clean. The rooms were so good I did not hear even one grumble from my pessimistic travel companion of the last month and a bit.
It was a very fitting end to our time in Australia and I would highly recommend Quay West Suites Melbourne to anyone.

Stayed: August 2017, traveled with friends
1  Thank reginaphalanges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded August 7, 2017

Thank you for review, we appreciate the review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2017 via mobile

It was a 'discovery' trip for us ... my son is planning to study in Melbourne so we visited. Loved the city - our first real visit. To top it off, we liked the apartments which were nicely tucked away close by the river promenade.

They were also close to the National Art Gallery and Flinders Street where you can get on the tramp. Plenty of eateries line the promenade so you have lots of choices if you don't want the breakfast they provide (which was more than adequate). Service was exceptional. Staff were very attentive without being obtrusive. Would we visit again? Yes. Would we recommend this to friends, etc.? Yes again. They deserve the 5 stars they get.

Stayed: July 2017, traveled with family
Thank LenaYong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded August 6, 2017

Thanks Lena,

So pleased you enjoyed your stay with us, we appreciate the review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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