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“Fabulous” 5 of 5 stars
Review of Quay West Suites Melbourne

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Quay West Suites Melbourne
Ranked #10 of 157 Hotels in Melbourne
Certificate of Excellence
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916 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (234)
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English first
Sydney, Australia
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 21, 2013

For the price, Quay West suites represent excellent value. I had a city view room, which had a balcony and a nice, unobstructed view of the river and city. Great room size - including full self-contained kitchen, good sized lounge room and large bedroom. Both TV's were very small.

Location was very central, 10 mins walk to the Federation Square and also walking distance to Crown Casino. Well location relative to South Bank's restaurants.

Gym was adequate, great pool, spa and sauna facilities.

Highly recommended if you're looking for a centrally located, serviced apartment.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bondock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review, December 23, 2013
We are pleased you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Virginia
Level Contributor
504 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
5 of 5 stars Reviewed December 15, 2013

Quay West is situated on the south side of the Yarra river just a couple of blocks east of the casino and across the Yarra from St. Paul's. Shopping and river cruises are literally right outside your door. Our balcony looked onto the Yarra.

Suites are equipped with a kitchen and washer/dryer (though I did not manage to master the operation of the combi-washer-dryer). Staff was especially friendly and helpful, particularly Sophie and Kathy. Thanks, ladies.

The only negative was the internet, which was slow and expensive. that seems to be the case everywhere in Australia, though.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank luv2travl003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review, December 18, 2013
Thank you for telling us about your experience at the Quay West Suites Melbourne.
It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.
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Langley City, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 12, 2013

A great hotel,good location ,helpful staff. We enjoyed our stay there!! Very quiet, the room was superb ,the kitchen was excellent . You are next door to the south gate mall next to the river. A very nice walk along the river.

Room Tip: We were on P5.A suite by itself. It was large, and the kitchen was excellent. A great location. Wal...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Allan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review, December 18, 2013
Thank you for your continued support of the Quay West Suites Melbourne. It is wonderful to hear this is your home away from home. It is always a pleasure to look after you. We look forward to your return to Melbourne soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quay West Suites Melbourne

Property: Quay West Suites Melbourne
Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Official Description (provided by the hotel):
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne

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