We stayed here to use up some Mantra hotel credits we had. We were a bit apprehensive given some of the reviews. The staff were incredibly helpful and friendly, especially Sarah and Ellie. I had a special dietary requirement which the hotel restaurant was extremely accommodating with.
We also made special requests as to what sort of room we wanted, all of which were met without any questions asked - make sure you ask for a quiet room, as City Road is very busy.
I do agree the housekeeping could have been better, especially as they take things away and don't replace them.
However, we had a great time, the location is good - very easy walking to the cbd, Southgate or the tennis. The apartment was spacious and had good neutral tones, and the bed and shower were excellent.
So, all in all we would be very happy to stay here again.
- Official Description (provided by the hotel):
- Mantra Southbank Melbourne offers spacious apartment-style accommodation in the heart of Melbourne's CBD close to Federation Square and the Botanical Gardens. Located within a quick stroll to the CBD, Mantra Southbank Melbourne offers one and two bedroom spacious, well-appointed apartments with modern amenities and most rooms boast stunning views of the city. ... more less
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- Also Known As:
- Mantra Southbank Melbourne Hotel Melbourne
- Mantra Southbank Hotel Melbourne
- Melbourne Mantra Southbank Hotel