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“Plush 5*****”

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The Westin Melbourne
Ranked #15 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed August 8, 2009

We recently holidayed in Tasmania and on the way home on the boat we thought we would treat ourselves to something special before the long drive home to Sydney.
On arrival we were greeted by a lovley man "Ian" who kindly valet parked our car. He was most chatty and very helpful with plenty of information to help us get around Melbourne.
As a starwood priviledge member we also recieved an upgrade to our room.
On arrival to our room it was beautifully presented, very clean and as the Westin has a reputation for their 'heavenly' beds this would certainly encourage me to stay again due to the most comfortable bed.
John at concierge was most helpful and kindly made an appointment for me to have my hair done at this amazing hairdresser 'Falconies' just close by to the hotel.
Our room service ordered was presented hot and very tasty. Great range on the menu.
Our High Tea in the lobby was divine!
You can't miss the high tea with the Champagne! We have experienced many high teas around the world and this would have to be one of the best... Extremely impressed !!
The only improvement I would like to see for my next visit is a plasma or larger tv of some description in the room. TV looked a little tired. For a five star hotel I think this is most needed.
We loved being so close to all the theatres, concierge again was most helpful in securing us tickets.
Well worth a visit to Melbourne to experience this most pleasurable five star hotel experience.

  • Stayed: June 2009, traveled as a couple
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1  Thank ChesterSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,878 - 1,884 of 2,092 reviews

Reviewed June 28, 2009

I've stayed at some wonderful places in the past, but this surpassed my expecations. Such a beautiful, clean and decadent hotel - would highly recommend to anyone wanting a romantic getaway.

We stayed here for our wedding night, we wanted something special and it was definitely luxury at it's best! The rooms are just gorgeous with a modern, clean interior, the bathrooms are very large, and the service is second to none.

The concierge at the valet parking was extremely helpful and just absolutely lovely, nothing was too much trouble.

We were unhappy we couldn't stay longer!

  • Stayed: April 2009, traveled as a couple
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2  Thank splatcat78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2009

LOCATION: Excellent! Steps from Federation Square.

ROOM: Very Spacious! Very Clean! Very New! Comfortable. Great amenities. Perfectly decorated in modern elegant theme. Awesome street view.

STAFF: Genuinely polite and very helpful.

HOTEL: Gorgeous all around! Nice exterior, nice public areas. Rooms are great. One of the best hotels we've stayed at! Would definitely stay here again.

CITY: Melbourne is awesome! Lot to see and do, just consult your tourbook. Enjoy outdoor activities when the weather is good, which it is most of the time.

  • Stayed: November 2006, traveled as a couple
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3  Thank dal-n-lana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2009

This is my 3rd time staying at the Westin Melbourne. I keep coming back because the service is good and the location can't be beat.

Try to call and speak to someone ... I got a great package which included parking, two drink vouchers per night and two buffet breakfasts in the Allegro ... it was a fantastic deal!

The one thing ...if they upgrade you to a street facing Swanston ... turn it down ... how often are you really going to look out your window? It's much noisier on that side but still not unbearable.

  • Stayed: June 2009, traveled on business
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1  Thank elee099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2009

Stayed for 2 nights, wish we could've spent our entire Aussie vacation there. We're SPG members so look to stay at Starwood properties. Stayed here on points. Great access to the Australian Open and beautiful, huge rooms and bathrooms. Is the Westin we measure all other Westins against.

  • Stayed: January 2006, traveled as a couple
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2  Thank finnowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2009

This has always been one of our favourite hotels in Australia. The service, rooms (esp bathroom) and location are outstanding.
On our recent visit we agree with WhiteChinaCat's comments - we immediately noticed that things just didn't seem quite right. The bed felt different and the bedding wasn't as heavenly smooth. The absolute highlight of the Westin used to be the much touted bed... but no more. We found the new bed too soft and the bedding felt very cheap.
Bring back the 'classic' Westin please - we absolutely loved it.

  • Stayed: May 2009, traveled as a couple
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1  Thank ClassyLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2009

The Westin is, to put it simply, perfectly perfect in every way.


The bloke and I nipped down for a romantic escape (and I have since stayed again), and found that between the super comfy bed with percale linen, and huge bath (with taps in the middle ;)) it was hard to actually leave the room.


Positives:
* Large king bed (no twins pushed together here!), with beautiful linen.
* Huge bathroom with double bath, rainfall shower and double basin.
* Excellent staff - ask them about their ''interests'' its great to talk.
* Best conceirge in town. John sorted out a couple of things for us and I cannot rate his knowledge highly enough.
* Excellent location for everything that Melbourne can offer.
* Top teabags for the herbalists amongst us :)
* Lovely clean pool and gym area.


Cons:
* Toiletries were awful. Reminded me of something you would find in an IBIS hotel. Shudder.
* The breakfast area can get full very quickly so you may have to wait.
* Wireless keyboard in room did not work, but as they free wireless in lounge area it did not matter.


Tips:
1. Most importantly: Check out the best cocktail bar: www.derraum.com Only fresh ingredients used! this is how cocktails should be.

2. Check out the Bill Henson photos on first floor of the hotel. Stunning work.

  • Stayed: May 2009, traveled as a couple
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3  Thank Kelliekat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Melbourne

Address: 205 Collins St | Melbourne, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Luxury Hotel in Melbourne
Price Range: $210 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Official Description (provided by the hotel):
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light-filled lobby sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions. SPG Members receive complimentary in room internet when booking direct. ... more   less 
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

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