We have just stayed at the Westin for 3 nights. The experience was great in all respects. Efficient and friendly service from the moment we arrived. Check in swift. We were allocated the interconnecting rooms we requested and they were huge - perhaps larger than standard because my partner is an SPG member? One roomed looked out onto Collins street - great view - the other into the internal courtyard, which I didn't mind, still good light.
The breakfasts were lovely - what one would expect from any hotel of this calibre - but excellent quality and great service. The chef remembered us across the 3 days and greeted us each morning. Proper loose leaf teas in pots, great coffee (as befits Melbourne).
We also ate in the restaurant for dinner several times which was also delicious and again excellent service. Room service was prompt.
The beds truly are heavenly and they provide pillows of different loft as standard. This is my third stay and won't be my last.
The only minor quibble was a mistake on the bill where we were charged for breakfast when the rate included it. As soon as I pointed this out it was removed with an apology.
This was a great stay in an excellent hotel. The location is perfect for Melbourne - right in the centre of everything and near all the great bars and restaurants along Flinders Lane.
- Official Description (provided by the hotel):
- Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light-filled lobby sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions. SPG Members receive complimentary in room internet when booking direct. ... more less
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- Also Known As:
- The Westin Melbourne Hotel Melbourne
- Westin Melbourne
- Melbourne Westin