We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Comfortable beyond compare” 5 of 5 bubbles
Review of The Westin Melbourne

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Westin Melbourne
Ranked #14 of 158 Hotels in Melbourne
Certificate of Excellence
Wellington
Level Contributor
108 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Comfortable beyond compare”
5 of 5 bubbles Reviewed June 8, 2014

Our benchmark for assessing the Westin was our stay at The Langham only a week earlier. Both are opulent and in many ways fantastic, but are quite different.

The rooms at the Westin are quite contemporary vs more traditional at the Langham, and it's proximity to the CBD offers a short walk to shopping, dining and events.

Definitely my pretence for a short trip or business stay.

Oh, great beds, but that's a given at the Westin.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FairGoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review, June 15, 2014
Dear reviewer. Thank you for your detailed comments, your feedback is important to our hotel. We are delighted to hear that you appreciated our well appointed rooms with signature Westin features such as the Heavenly bed – the name really does say it all and it offers a very restful night’s sleep indeed. We look forward to seeing you again soon. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,886 reviews from our community

Traveler rating
    1,200
    481
    126
    50
    29
See reviews for
237
781
131
492
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (397)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Gosford, New South Wales, Australia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 7, 2014

A great 3 nights at The Westin....VERY helpful, friendly staff. Central to Regent Theatre, Federation Square and Southbank. Easy walk to Degraves St for eateries.
Transport, weather its trams, trains or buses just outside building.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank grazza_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review, June 15, 2014
Dear reviewer. Thank you for taking the time to post your comments regarding your recent stay with us. We are delighted you enjoyed our hotel’s unbeatable Collins street address in the middle of Melbourne City. It’s always a pleasure to hear our guests have a great stay.
During your next visit, may we just mention that if you are not already a Starwood Preferred Guest member, go on line to join the program so we may keep you informed of our special offers together with 15% off food in all our venues (T& C’s apply)even if you are not staying. Membership is complimentary.
We look forward to welcoming you again in the near future. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed June 1, 2014

Friendly efficient staff, comfy beds, and great location. Always a great repeat stay in Melbourne CBD. Easy walking access to all areas of Melbourne. Rarely eat in as so many appealing options in Flinders Lane.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AngieCors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review, June 3, 2014
Dear Reviewer and valued guest. Thank you for taking the time to share such positive comments. We do appreciate your loyalty. Melbourne is such an exciting city and so much to do and see, we are fortunate to be surrounded with fantastic restaurants, cafes and bars.
Our SPG App is a fast way to book now and to view special offers and SPG members are entitled to 15% off food in all our venues (T& C’s apply). We look forward to welcoming you back to The Westin Melbourne on your next visit. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 1, 2014 via mobile

The Westin would have to be the best hotel I've stayed at in Australia.
From check in to post checkout drinks the staff got it right with every interaction.
The room was stunning and spacious, the pool and spa were great for relaxing in, the lobby bar had a great wine selection and the location was central and easy to find. Well done to the team!

Stayed June 2014, traveled as a couple
Helpful?
Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review, June 3, 2014
Dear Reviewer. Thank you very much for taking the time to provide your positive review. It is always a pleasure to hear our guests have such a satisfying stay in every way. We are delighted you enjoyed our enviable location in the heart of Melbourne and our personalised service which our staff are well known for. We will share your feedback with all our associates. During your next visit, may we mention, if you are not already a Starwood Preferred Guest member, you can request to join the program so we may keep you informed of our special offers and you receive 15% off food in all our venues (T& C’s apply). Membership is complimentary. We certainly look forward to welcoming you back to the Westin Melbourne again. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 31, 2014 via mobile

I am a regular visitor to the Westin in Melbourne, and there is no doubt in my mind that this hotel is consistent with its high standards and attention to detail.

The rooms are always clean, location is excellent, and service is attentive without going over the top.

On my last visit the concierge went over and above to ensure a stress free stay.

Sometimes it is the little things. Such as concierge discreetly handing you a card on which he recorded the details of the taxi I had just used from the airport just in case I had left something in the taxi.

I also love the main bar area. Great for a late morning coffee meeting, or mid afternoon glass of wine.

Great beds, great bathrooms and showers.

This place is great for business, but can also be special for that non business stay.

Love it!

Stayed May 2014, traveled on business
Helpful?
1 Thank Goldwatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review, June 3, 2014
Dear Reviewer. Thank you so much for your lovely comments. We are delighted you appreciated our personable and instinctive service, and that you enjoyed the signature in room features we are so well known for. We will share your feedback with our Concierge team. We sincerely look forward to the opportunity to welcome you again in the not too distant future. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 29, 2014

Haven't stayed here for 10 years plus. Always stayed at the Langham but am now a Starwood Gold member so receive free internet and late checkout etc.
Got my upgrade room on arrival and was delighted with the very well appointed room.
Lovely comfy bed and unlimited supply of free bottled water.
Door staff not quite as impressive as Langham but I'll let that slide.
All in all - very happy and will be back

Room Tip: Rooms overlooking Swanson street have trams "dinging" their bells from 6am but that's...
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lochia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review, June 3, 2014
Dear reviewer. Thank you for taking the time to post your comments regarding your recent stay with us. We are delighted you enjoyed our hotel’s Heavenly Bed. A personal favorite of our guests is the beautifully designed lap pool in our Westin Wellness centre and together with the new Lifefitness equipment in our WestinWorkout fitness studio (open 24 hrs). It’s always a pleasure to hear our guests have a great stay. Do remember that Starwood Preferred Guest members receive 15% off food in all our venues (T& C’s apply)even if you are not staying.
We look forward to welcoming you again in the not very distant future. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyneton, Australia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed May 28, 2014

I picked this hotel for its location for the comedy festival and a friend had also recommended it. Check in was 3 o'clock when we arrived at 3.30 we were told there were no rooms available. We were given a voucher for a drink and we're told they would contact us within 20 minutes. It took an hour and a half until we were called to say it was ready, staff were not friendly and no apology given. We were not informed where breakfast was or any other features of the hotel. Hotel is very clean, breakfast was ok, chafing dishes are up fairly high, people were struggling to dish up food. Would not stay here again, have stayed at better for same or cheaper price.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TkynF6496NH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review, June 3, 2014
Dear Reviewer. Thank you for taking the time to provide us with the feedback about your recent stay. We would like to take this opportunity to apologise for the less than satisfactory experience you encountered at check-in. This is not a reflection of the typical level of service we offer at our hotel however we do rely on departing guests to ensure the room is ready for arriving guests. We would be delighted for you to contact our Front Office Manager when planning your next visit to ensure your stay is memorable for all the right reasons. Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Southbank
The Langham, Melbourne
The Langham, Melbourne
#5 of 158 in Melbourne
4.5 of 5 bubbles 5,169 reviews
Park Hyatt Melbourne
#6 of 158 in Melbourne
4.5 of 5 bubbles 2,411 reviews
Central Business District
Grand Hyatt Melbourne
Grand Hyatt Melbourne
#21 of 158 in Melbourne
4.5 of 5 bubbles 3,839 reviews
Show Prices
Show Prices
Show Prices
Southbank
Crown Towers Melbourne
Crown Towers Melbourne
#3 of 158 in Melbourne
4.5 of 5 bubbles 2,117 reviews
Central Business District
Sofitel Melbourne on Collins
Central Business District
Melbourne Marriott Hotel
Melbourne Marriott Hotel
#11 of 158 in Melbourne
4.5 of 5 bubbles 1,381 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Melbourne

Property: The Westin Melbourne
Address: 205 Collins St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#13 Luxury Hotel in Melbourne
#17 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Official Description (provided by the hotel):
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions.SPG Members receive complimentary in room internet when booking direct. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Agoda, Hotels.com, Priceline and Jetsetter so you can book your The Westin Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing