It was everything we expected a Westin to be regarding the design and the cleanliness of the rooms and the location was great in the center of the city. We were on a 4th floor and faced the main street - a nice city view. The "heavenly beds" are the best.
I agree with another reviewer that the the Front Desk personnel was rather curt. Also, our luggage did not make it to the room for a while as the Front Desk and the Bell Desk did not coordinate.
Breakfast was excellent, but I did not enjoy the breakfast room at all - I really could hear entire conversations at the tables on both sides of us because the tables were placed so close to each other. Surprisingly, even when there were many free tables at the other side of the room, the staff would not place anyone there - not sure why, but maybe to have an easier area to serve.
The pool/spa closes at 9:00 PM - I missed it every night.
Not sure I'd return as the place did not feel that welcoming (if we paid less money than we did, maybe I would not have been as picky either!:)
- Official Description (provided by the hotel):
- Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light-filled lobby sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions. SPG Members receive complimentary in room internet when booking direct. ... more less
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- Also Known As:
- The Westin Melbourne Hotel Melbourne
- Westin Melbourne
- Melbourne Westin