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“Absolutley Lovely”

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Lyall Hotel and Spa
Ranked #97 of 160 Hotels in Melbourne
Certificate of Excellence
Western Australia
Level 4 Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Absolutley Lovely”
Reviewed March 4, 2010

My Daughter and I stayed at the Lyall for a couple of nights at the end of a family holiday. The Lyall proved perfect for our needs, spotlessly clean, extremely comfortable and close to some fantastic shopping.

The staff were friendly and helpful, actually that is probably an understatement, the staff made this hotel. The valet parking was fast and efficient absolutely no waiting. We had the breakfast package and the quality was fantastic, the fruit was fresh and eggs as ordered, a little on the slow side coming but on holidays not a problem.

Nothing tired about this Hotel, the beds were extremely comfortable, the shower bath not a favourite of mine and definitely a little narrow, but ok. The room was sized well and the little balcony a nice touch.

All in all the perfect stay. I can't imagine wanting to stay anywhere else and probably won’t.

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marlzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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321 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
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English first
Rotorua, New Zealand
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 25, 2010

By Diana & Rex from Rotorua, New Zealand.

We recently had the pleasure of spending five nights (9/14 Feb) at The Lyall Hotel & Spa, while we were mixing business with leisure in Melbourne.
The Lyall is a very well run hotel and we were very impressed with the property, the services and amenities provided and the service from staff. The location suited us very well - a quiet safe street just a little way out from the bustle of the CBD, with a good selection of restaurants nearby, and a very convenient train and tram network just around ther corner.
The rooms are very well appointed - spacious, comfortable and well serviced.
And we loved the artworks in many of the public spaces.
We particularly enjoyed the breakfast selection and would rate it up amongst the best we have experienced.
The quality of service from the hotel team was, without exception, simply superb. On all occasions we found hotel personnel to be welcoming, helpful, knowledgeable, courteous and unfazed by any request.
We will return.

  • Stayed February 2010, traveled on business
    • Value
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Helpful?
1 Thank Rex30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 8, 2010

I stayed for several months at this hotel in 2006 and have recently returned for a shorrter stay of one month.Unfortunately the formerly comfortable and well appointed hotel now has deterioated, the carpets are worn , the appliances don't all work (dishwasher & washing macjine/dryer in particular).. The staff in general are less attentive. It is a shame asit is well located and whilst the rooms are small it was comfortable,

  • Stayed January 2010, traveled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank TonWin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 13, 2010

The Lyall is a very well designed hotel modern but very stylish and extremely friendly, the reception/bar/waiting/portering staff - they do everything are absolutely brilliant,they check you in make your breakfast or your martini, park your car nothing is too much trouble. The owner is much in evience and is also very friendly and helpful. Apartments are well designed although in some areas ready for a makeover, carpets in some places need replacing. Overall a great hotel.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank davidnw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 13, 2009

we had a 2 roomed suite, with both bedrooms being a good size. The main bedroom had an en-suite and the 2nd bedroom had it's own bathroom, which was excellent for a group of friends. The rest of the room facilities were excellent quality. The information provided in the room regarding nearby restaurants and shopping was extremely helpful, and the concierge was excellent.
The champagne bar was a nice place for pre or post dinner drinks but not so relaxing when it came to eating breakfast.
The hotel itself is very well placed for local shopping and restaurants, and within easy walking distance of the botanical gardens. The centre of Melbourne is just a tram ride away so also easy to get to.
The only down point of the hotel is the amount of traffic noise at night - double glazing would help.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
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Helpful?
Thank kp-kfp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level 5 Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed October 19, 2009

This is indeed one of the best small luxury hotels of the world. Yes the rooms are well appointed, modern and yes its a great location close to great restaurants, shops, the river and botanical gardens for walks. But it's the staff that makes this place one of the best. Sure they recommend restaurants but they also do everything from make tasty breakfasts to help you pick one of their free DVDs to getting one of the hotel bikes to borrow to ride along the river to valet parking our car every time we used it. My luggage was damaged by the airline and Lee found a place down the street to fix it AND took it there for an estimate. We stayed a week but everyone knew our names within a day. The weather was dreadful the entire week but we barely noticed because this crew was so fantastic. Internet and business computer and printer included.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MSBall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Mirage, California
1 review
Reviewed August 2, 2009

We recently returned from Melbourne Australia and our stay at the Lyall Hotel. It was the most pleasant experience from start to finish. The rooms were spacious, bright and exceptionally clean. The hotel staff and management were the nicest that we have ever experienced.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lyall Hotel and Spa

Property: Lyall Hotel and Spa
Address: 16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Melbourne
#28 Business Hotel in Melbourne
#35 Romantic Hotel in Melbourne
#41 Family Hotel in Melbourne
#88 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lyall Hotel and Spa 5*
Number of rooms: 40
Official Description (provided by the hotel):
Let us pamper you. A true 5 Star service Boutique Hotel centrally located close to Toorak Road / Chapel Street shops and restaurants. Melbourne's only privately owned/operated luxury hotel with 40 one and two bedroom suites of contemporary oriental design. The Lyall Hotel and Spa's welcoming ambience attracts a discerning international clientele seeking genuine and professional service whether travelling for business or leisure. All suites have full length windows that open for fresh air and a balcony. ... more   less 
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Also Known As:
The Lyall Hotel Melbourne
Lyall Hotel Melbourne

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