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“Wonderful weekend break”

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Stamford Plaza Melbourne
Ranked #39 of 159 Hotels in Melbourne
Certificate of Excellence
Adelaide, Australia
Level Contributor
51 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Wonderful weekend break”
Reviewed August 25, 2008

We stayed in a Studio suite on a four night break and found this hotel excellent. It providesd basic cooking facilities and we had a really good deal through the hotel website advance purchase.
It was central to all the places we wanted to visit and convenient for the tram to go further afield. The room was clean, comfortable and the bed was perfect. We appreciated having real milk in cartons instead of the small plastic portions.
We did not eat in the hotel, as there were plenty of other eateries around to try. All the staff we met were cheerful, helpful and courteous. We will certainly return.

  • Liked — Comfortable bed
  • Disliked — Waiting for the lift when one was broken
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scliffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,295 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (442)
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English first
Victoria
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 28, 2008

I came to this hotel for 2 nights, one of which was the romance and seduction package. It was a present for my birthday from my family. I had an amazing weekend. I had come for my birthday the previous year also and so they upgraded my room.

The dinner cooked in the room was delicious, the massages were lovely and watching movies and eating popcorn was great fun. We went out with friends for my birthday and the location was very central and practical.

I'm looking forward to coming back to stay for the Billy Joel concert...

It's also good to note that the hotel website has cheaper deals than lastminute.com etc, including good deals for booking in advance.

  • Liked — Helpful and friendly staff... and the glass elevator
  • Disliked — Parking is expensive
  • Stayed January 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank busy-aussie-bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
125 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 21, 2008

Stayed here on a secret hotel deal.
Its a great location - but not 5 star.
Decor old, fading and very 80's.
Movies are $16.95!!!!!! and the breakfast is not work $30.
Staff efficient but lack the finesse of a high class hotel.
Nothing luxury about this place.
Clean , great water pressure and comfy beds - but if you want 5 star, luxury and pampering - give this place a miss.

  • Liked — Location
  • Disliked — Paying 5 star and not coming close
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sleepingfusspot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ballarat
1 review
Reviewed June 29, 2008

We decided to treat ourselves to a weekend in Melbourne and picked the hotel from the web for its location and facilities.

It was a great weekend in a great location, really handy for Melbourne's many attractions. All the staff were welcoming and helpful and the Concierge gave us some great suggestions for restaurants within walking distance. The one bedroom executive suite with the queen bed was very comfortable and had plenty of space. We like to bring our own bubbly and snacks so always look for somewhere with kitchen facilities and this was ideal.

We'll be back!

  • Liked — Spacious and comfortable, in a great location
  • Disliked — Nothing really
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weekendbreak6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, NSW, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 27, 2008

The Stamford Plaza in Melbourne is perfectly located for getting around Melbourne an enjoying all that the heart of the city has to offer. We were treated very well on our (very early) arrival; our baggage was store without complaint; the concierge helped sort out our plans for the morning; and the front desk took our mobile number to advise as soon as our room was ready. And indeed, a call was received around noon - well before the advised check in time. Great service all around!

Our room was one of the one bedroom suites (bedroom plus kitchen/living space), which adequately accommodated two parents and a pull out cot for our 3 year old. The room was classically appointed and while perhaps slightly dated and certainly not "hip", it was hardly a decor one could complain of. The primary issue in relation to the room was that the windows were so dirty as to let in virtually no light! A visitor to our room thought that we had the shade pulled - they were that filthy (street level construction the probably culprit). Admittedly we did not bring up this issue to management (we couldn't be bothered to move and the windows wouldn't be cleaned over the weekend). However, given their absolutely appalling state, a simple note of apology and acknowledgment on our arrival would have been the appropriate response of a truly top tier hotel.

Windows aside, we found the service at the hotel, particularly the concierge, to be very good (we indulged in room service and these comments carry through to that as well). We enjoyed the use of the pool on more than one occasion. The pool was a nice but largely utilitarian environment.

  • Liked — Location, comfortable room, pleasant staff
  • Disliked — dirty windows!
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank sydneybr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne Australia
Level Contributor
97 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed June 1, 2008

Now, I know that hotels are awarded stars according the facilities and services they have, but you must be kidding, this hotel is no where near five stars, more like 3 max. It really can't live up to 5 stars, worn out and uncomfortable as it is.

Ok, ok, I booked through the LasT Minute website, the mystery 5 star accommodation for one night and got a great deal (if it really would have been quality as expected from a quality 5 star hotel). I was expecting that with the cheap price we would get the crappiest room in the hotel but that the hotel would be otherwise quality and friendly experience....

On arrival, there was about 5 staff members working at the reception desk, all doing their best to ignore the queu of customers trying to check in. Once been attended the unsmiling receptionist the check in was fast and painless itself. And up we went to our room 914.

Room 914 is a studio suite with two double beds. As we entered, we noticed that the room was extreamly stuffy and hot, with sun streaming in through the window, so we adjusted the aircon to it's coolest and the fan on highest. Whilst doing this a person from room service arrived to deliver replacement blanket, so we commented about the stuffiness. He agreed that the room was hot and proceeded to adjust the aircon again. Well, the aircon was on it's coolest level and fan on maximum for our whole stay (we even left the extra key on eletricity system to keep the aircon going) and the room never cooled down, stuffy, stuffy. As per normal, the aircon has been positioned so that it plasts directly on to the bed.

Now, I agree with the earlier reviews, what is the point of suites, if it really means cramming the room to the maximum. Kitchen is ok, but takes too much room. Dining area takes the most of the room and instead should have been used as a sitting area, as the sitting area is facing the kitchen and your little tiny tv is about metre away from where yous are sitting. Two double beds are next to the window (bay window) but you'll have to climb over the beds to reach the window, even to close the curtains.

As the beds are double, they are too short for an adult, so your legs end up hunging off the bed whilst tossing and turning, trying to sleep in the hot room. Needless to say, chiropractor here we come, rest of the weekend we both had back pains.

Harry's bar was a disappointment, shows again how worn out the hotel is and needs re-deco urgently (maybe a bulldozer would do the job). Breakfast room (Harry's restaurant, which we didn't use for dinner) is as worn out, also the food on breakfast was disappointment. Happen to see into the kitchen, as the doors between the kitchen and dining area were wide open, what a mess...

Overall, please reduce the star rating of this Stamford, even Sir Stamford would agree. And by the way, not a single staff member managed to make a smiling face of happy expression whilst we were staying in the hotel, even that we did not complain whilst there , instead suffered quietly thinking that we got what we paid for. The best thing was that we did not pay the normal price, imagine the disappointment!

  • Liked — Did not like a thing!
  • Disliked — Tiny room!
  • Stayed May 2008, traveled as a couple
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HolidayHot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, Guy Challis, General Manager at Stamford Plaza Melbourne, responded to this review, June 15, 2008
I was disappointed to read your comments. For your information we are in the process of commencing a refurbishment project, which will include new carpet furnishings and flatscreen TV’s in lounge areas and bedrooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex, England
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed May 30, 2008

My husband and I stayed here when touring Australia in 2000. The location is great, just a short walk from great coffee bars and places to eat. Also a short downhill walk to the centre of Melbourne and the river.

The suite was fairly small, but more than adequate and loved the spa bath.

We are looking to stay there again this December when we will also tour other parts of Australia. In fact I was trying really hard earlier to remember the name of the hotel as we enjoyed our stay there so much last time and certainly want to stay there again.

Stayed December 2003
Helpful?
3 Thank Littlegeegee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, Guy Challis, General Manager at Stamford Plaza Melbourne, responded to this review, June 15, 2008
Thank you for your comments. We look forward to welcoming you back to Stamford Plaza Melbourne in December.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Melbourne

Property: Stamford Plaza Melbourne
Address: 111 Little Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Melbourne
#27 Business Hotel in Melbourne
#28 Romantic Hotel in Melbourne
#38 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Melbourne 5*
Number of rooms: 308
Official Description (provided by the hotel):
Stamford Plaza Melbourne is a leading 5 Star Melbourne CBD hotel with 282 suites and 26 brand new superior rooms.Located at the "Paris" end of Little Collins Street, Stamford Plaza Melbourne is the ideal choice for guests looking for quality accommodation in Melbourne's central business district. Set amongst theatres, renowned restaurants, fashion boutiques and Melbourne's finest attractions, guests can relax in the boutique surroundings whilst immersing themselves in the city's vibrant culture. The hotel is a 10 minute walk from Flinders Street station and Federation Square and a 25 minute drive from Tullamarine Airport. Your home away from home, the hotel's elegantly appointed 283 suites are a sanctuary with a luxurious sense of space and comfort. Each suite contains a kitchen with cooking facilities, spacious lounge and dining areas and separate bedroom/s with bath spa en-suite. Guests can enjoy the pool facility featuring sleek furnishings, a hydration station, spa and sauna facilities, and a well equipped gym with cardiovascular and weight training equipment. Services such as 24-hour reception, Concierge and room service, valet car parking and laundry, ensure a relaxing and fuss free stay. ... more   less 
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Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel

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