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“An Idea for 5 Star Rating”

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Stamford Plaza Melbourne
Ranked #40 of 159 Hotels in Melbourne
Certificate of Excellence
NY
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“An Idea for 5 Star Rating”
4 of 5 bubbles Reviewed February 9, 2013 via mobile

The Stamford Plaza is a very nice hotel if your planning a trip to Melbourne, AU. The rooms are very comfortable and the hotel is located in a great part of the city. It's a short walk to several great restaurants and Federation Square. I would give it 5 stars if they offered free in room wifi. They offer so much but not free wifi. In today's electronic world, free wifi for the guests should be the same as providing a television. Most of Australia's hotels fail to offer this service. Come on Australia, get with the times.

Stayed February 2013
Helpful?
Thank GLaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 10, 2013
Dear GLaker,
Thanks for recommending us to your fellow travelers based on your positive impression of our hotel and our location. There really is a lot to see do and experience in Melbourne and Stamford Plaza offers a great base to do so. We sometimes offer special rates which include complimentary wi-fi so look out for these hot deals on our website or contact one of our reservations team who will assist you in finding the deal which suits you best and allow us to get your 5 star rating. We hope to welcome you back again soon.
Kind regards,
Karl Unterfrauner
General Manager
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4,191 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (434)
Date | Rating
  • Danish first
  • English first
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  • Any
English first
Glenlyon, Australia
Level Contributor
74 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed February 9, 2013

The location of this hotel is excellent for shopping and even though it is very central, it is still a quiet hotel with no traffic or tram noise which is unusual in Melbourne. The service was excellent from the valet parking and welcome at the door to the check in/out.
We had a Queen studio room which was a very good size. The room had a couch which was really nice to be able to sit on a couch rather than a bed or a side chair. A small kitchen area which was a bonus if I was staying for a longer period, rather than overnight. Bathroom was well appointed but looked like it needed a bit of updating and I have never liked the shower over bath idea. So the bathroom was a bit disappointing.
Although the room was very nice and service was excellent I personally dont like hotel rooms that look out to the wall of the building next door. But unfortunately that is a common problem with inner city hotels and cant be changed.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 10, 2013
Dear Judith C,

Thanks for taking the time to write such an informative review after your stay and I’m very pleased that the good outnumbers the not so good. I appreciate your comments regarding the limited view from some rooms, but as you have mentioned it’s a small compromise to make for our envied city location at the Paris End of Collins Street. I’m so pleased you enjoyed your stay and we look forward to welcoming you back again in the future.
Kind regards,
Karl Unterfrauner
General Manager
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1 review
5 of 5 bubbles Reviewed February 9, 2013

Well where do I start! We booked the romance package for our 2nd wedding anniversary and we were totally amazed with the service we recieved! The room was perfect and the atmosphere was certainly romantic :)
Looking for an excuse to go back soon! Well done Stamford plaza, your defintally in our top list of places to stay!
- Stacey.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Staceyvoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 10, 2013
Dear Stacey,

Congratulations on your 2nd Anniversary, our Romance & Seduction is the perfect way to mark such a special occasion. Thanks for making us your number one pick for accommodation in Melbourne, we really appreciate it. We look forward to welcoming you back and with Valentine’s day just around the corner, you might just have found the “excuse” to come back for a little more Romance.
Kind regards,
Karl Unterfrauner
General Manager
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Invercargill, New Zealand
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed February 9, 2013

From moment you arrive at curb, treated well. Staff excellent. Nothing was a problem. Had booked one bedroom apartment but paid reduced price to upgrade to 2 bedroom. Great having the second room and bathroom. Spacious. Apartment had basic kitchen if you wanted to eat in. Nicely decorated but did finding lighting a little low. TVs in each bedroom and also lounge. Lovely and clean. Had safe, gowns. Didn't eat there as lots of options close by. Didn't get to pool/gym either. Try "famished" salad bar down the road for lunch, great food. Would definitely stay here again - great location.

Room Tip: We were on 11th floor, good view out of one of the bedroom windows, but otherwise no view. Still go...
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GTG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 10, 2013
Dear GTG2,

I’m so pleased to hear that your experience was wonderful from beginning to end and that our staff were able to go above and beyond to ensure your stay was perfect. With so much to see and do in Melbourne, I’m not surprised that you didn’t get a chance to make the most of all our facilities – you might have to stay longer next time! Thank you for your positive comments and we look forward to your next stay.
Kind regards,
Karl Unterfrauner
General Manager
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Melbourne, AUS
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed February 8, 2013 via mobile

Stayed here on Fri 8th Feb for 1 night. Stay went well until we had a wait of 35mins outside for our car to come out of valet!! We told the doorman when we came out he said shouldnt be too long. We also told reception at check out and they told us our car will be sent down. It was shame as ended up a bad experience at end of stay. They did apologise but in most 5 star hotels your car comes out of valet within minutes, sometimes waiting for you!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimMelbourne_AUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 14, 2013
Dear TimMelbourne_AUS,
I’m very sorry to hear of the delay you experienced upon departure, this is certainly not the norm as our Valet team receive many compliments on their efficiency and high service standards. I apologise that we fell short in our service delivery on this occasion and for the impact this had on your stay. As a hotel we strive to provide our guests with an exceptional stay and of course want your lasting impression to be a positive one. I do hope you will return in the future and allow us the opportunity to show that we are capable of exceeding your expectations in all areas.

Kind regards,
Karl Unterfrauner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed February 8, 2013

We booked a one bedroom, it was nothing like what is advertised on the web site. While a nice room not what we booked

The inside of the towers was dated and old

Very good bar down stairs with nice food. Breakfast was not great .... Go else where

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AllyE74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 10, 2013
Dear AllyE74,
I’m very sorry to hear that your stay did not meet your expectations with particular reference to your room. I apologise for the disappointment you experienced and if you would like to provide me with more details, I will most certainly investigate the matter further. In turn should we have the opportunity to accommodate you again, please contact me directly so I may personally oversee your arrangements.

Kind regards,
Karl Unterfrauner
General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed February 5, 2013

My husband and I stayed at Stamford Plaza mid December 2012, from the time we arrived it was a overall good experience, pleasant doorman, friendly reception staff, room furnishings plush, spacious room, kitchenette, spa in room. Pool and gym area also very nice. We'd definetly stay again

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kyramykala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 6, 2013
Dear Kyramykala,
It’s fantastic to hear that you had such an enjoyable time and were impressed from arrival through to departure. We look forward to welcoming you back again for another quality stay and you might be interested in our Friday Night Shout package to start your weekend off right. You will receive Friday day and overnight valet parking, a $50 bar tab in Harry’s, antipasto platter for two and a buffet breakfast in the morning. Now that’s a great Shout!

Kind regards,
Karl Unterfrauner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Melbourne

Property: Stamford Plaza Melbourne
Address: 111 Little Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Melbourne
#27 Business Hotel in Melbourne
#28 Romantic Hotel in Melbourne
#38 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Melbourne 5*
Number of rooms: 308
Official Description (provided by the hotel):
Stamford Plaza Melbourne is a leading 5 Star Melbourne CBD hotel with 282 suites and 26 brand new superior rooms.Located at the "Paris" end of Little Collins Street, Stamford Plaza Melbourne is the ideal choice for guests looking for quality accommodation in Melbourne's central business district. Set amongst theatres, renowned restaurants, fashion boutiques and Melbourne's finest attractions, guests can relax in the boutique surroundings whilst immersing themselves in the city's vibrant culture. The hotel is a 10 minute walk from Flinders Street station and Federation Square and a 25 minute drive from Tullamarine Airport. Your home away from home, the hotel's elegantly appointed 283 suites are a sanctuary with a luxurious sense of space and comfort. Each suite contains a kitchen with cooking facilities, spacious lounge and dining areas and separate bedroom/s with bath spa en-suite. Guests can enjoy the pool facility featuring sleek furnishings, a hydration station, spa and sauna facilities, and a well equipped gym with cardiovascular and weight training equipment. Services such as 24-hour reception, Concierge and room service, valet car parking and laundry, ensure a relaxing and fuss free stay. ... more   less 
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Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel

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