We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Fantastic” 5 of 5 bubbles
Review of Sofitel Melbourne on Collins

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sofitel Melbourne on Collins
Ranked #14 of 157 Hotels in Melbourne
Certificate of Excellence
Melbourne, Australia
1 review
“Fantastic”
5 of 5 bubbles Reviewed March 14, 2014

The hotel was fantastic. Our room was not ready so we instantly were given vouchers for drinks. The staff could not do enough for you which made you feel very special. The Club Floor is one of the best we have stayed
on in Melbourne.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, March 16, 2014
Thank you for telling us about your experience at the Sofitel Melbourne on Collins.

I was delighted to read that you enjoyed your stay and our facilities.

We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,876 reviews from our community

Traveler rating
    3,213
    1,151
    336
    115
    61
See reviews for
543
2,719
308
848
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (755)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 13, 2014

As usual Sofitel Melbourne leaves others in Australia in its wake. A little inconvenienced by room not being ready upon arrival (2:30pm) but no real problem. No doubt next trip to Melbourne Sofitel will be my first choice.

  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank KyleHill2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, March 16, 2014
Thank you for returning to stay at the Sofitel Melbourne on Collins. We are appreciative of you taking your time to share your thoughts with us.

I was appreciative of your comments in relation to your guest room not being available at 2.30pm, please accept our apologies.

We thank you for your ongoing support of the hotel and we look forward to welcoming you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Southbank
The Langham, Melbourne
The Langham, Melbourne
#4 of 157 in Melbourne
4.5 of 5 bubbles 4,823 reviews
Central Business District
Grand Hyatt Melbourne
Grand Hyatt Melbourne
#20 of 157 in Melbourne
4.5 of 5 bubbles 3,521 reviews
Park Hyatt Melbourne
#2 of 157 in Melbourne
4.5 of 5 bubbles 2,199 reviews
Show Prices
Show Prices
Show Prices
Central Business District
The Westin Melbourne
The Westin Melbourne
#10 of 157 in Melbourne
4.5 of 5 bubbles 1,777 reviews
Southbank
Crown Towers Melbourne
Crown Towers Melbourne
#3 of 157 in Melbourne
4.5 of 5 bubbles 1,988 reviews
Parkville
Art Series - The Larwill Studio
Show Prices
Show Prices
Show Prices

Been to Sofitel Melbourne on Collins? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Melbourne on Collins

Property: Sofitel Melbourne on Collins
Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#13 Luxury Hotel in Melbourne
#14 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Official Description (provided by the hotel):
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Amex, Orbitz, Expedia, Priceline, Cheap Tickets, Travelocity, Agoda, Hotels.com, HotelTravel.com, Booking.com, ACCOR and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing