I stayed in one of the junior suites on the 45th floor for two nights. My first impression of the room was that it looked very dated and in need of an overhaul.
The staff were courteous and friendly, but I did have to inform them that my welcoming gift was not awaiting me in the room when I arrived.
All in all, it was nice, but I did notice some details that were overlooked, perhaps because it was during christmas, (I did overhear the housekeeping staff say that they were incredibly busy, and they were still cleaning rooms at 7pm). I noticed some wrappers under the couch that were probably thrown there by previous guests and were missed when the room was cleaned.
The staff were very helpful though, when I left my suit in the room after I checked out. I realised about 10 minutes after I left, called them and explained what had happened, and after waiting a couple of minutes when I returned, one of the housekeeping staff brought it down to me.
- Official Description (provided by the hotel):
- Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more less
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- Also Known As:
- Sofitel Melbourne On Collins Hotel Melbourne
- Accor Melbourne On Collins
- Melbourne Sofitel