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“Comfortable short stay”

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Sofitel Melbourne on Collins
Ranked #16 of 160 Hotels in Melbourne
Certificate of Excellence
Reviewed October 7, 2013

We stayed for one night only on 5 October 2013. The location on Collins a Street is very convenient for Central Melbourne , shopping and restaurants. We had a room on the 47th floor with a fantastic view and an unsurprisingly excellent bed. Breakfast was fine with very attentive service. The Design of the Hotel with a central 15? storey atrium is very spectacular. It does, however, limit the size of the rooms which are not generous and our bathroom was small. We stayed on Saturday night, there was a birthday party in the Atrium Bar and we could hear Happy Birthday being sung 12 floors below as we got ready for bed. We didn't mind as everyone was having fun. And the room design is clever enough that when we lay down in our excellent bed we couldn't hear the party at all.

  • Stayed: October 2013, traveled as a couple
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Thank Lornimouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this reviewResponded October 9, 2013

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us the 47th floor and had a pleasant sleep in the Sofitel Mybed. We look forward to welcoming you and your guest back to Sofitel Melbourne On Collins in the not too distant future.

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2,579 - 2,585 of 5,335 reviews

Reviewed October 6, 2013

Just a one night stay, but upgraded to a refurbished room on the 50th floor. Spotlessly clean as usual, and welcome pack of chocolates well received. Bathroom had a walk in shower (no bath), and fittings that appeared new. Very grateful for the bathroom amenities including a comb as I discovered the next morning that I'd forgotten to pack one. The My Sofitel bed is comfortable, and offsets the impact of the noise floating up from the Atrium bar, which is gone by about midnight. What would make the room perfect is free wi-fi - as pervasive as pillows these days, and should be included in the room rate.

  • Stayed: October 2013, traveled solo
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Thank parischris2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this reviewResponded October 9, 2013

Thank you for posting your review on Trip Advisor, thrilled to read you enjoyed your stay with us on the 50th floor and the amenities provided in your guest room. Your comments regarding the internet charges are also appreciated. I do recognise and acknowledge your suggestions for the internet service to be free of charge or included in the accommodation room rate, which is a topic of discussion within our company at the moment. Unfortunately in 2013, they will remain along with our competitor hotels, but I am sure that in the not too distant future, changes will be made.

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Reviewed October 5, 2013

great hotel in a good location will stay there again. The staff were very friendly and helpful. The view from our room was great. The Regent theatre was in walking distance as was the Princess theatre.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this reviewResponded October 9, 2013

Thank you for your review on Trip Advisor, pleased to read you enjoyed your stay with us. The hotel is within close walking distance to various attractions and theatres which is why our guest choose to stay with us. We look forward to welcoming you back to the hotel in the not too distant future.

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Reviewed October 5, 2013

It can't get much better than tennis all day and The Sofitel at night. We stayed here during the Australian Open and could not have chosen a better place. I think we had a corner Luxury room somewhere above the 30th floor with lots of space and plenty of natural light. The view was almost 180 degrees and was amazing. We could see Melbourne Park and the surrounding area.(Flinders Park - Yarra River ???) The bed was comfortable and the linens were exquisite. The lighting in the room and marble bathroom added to the ambiance. The staff was more than accommodating and our room was kept spotless. It's quite possible to catch a glimpse of tennis stars there. If we are ever lucky enough to visit this wonderful country again, and make it to Melbourne, this is where we will stay.

Room Tip: When you book a room, make certain you know if you're getting a king size bed or twin beds.
  • Stayed: January 2013, traveled as a couple
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Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this reviewResponded October 9, 2013

Thank you for posting your review on Trip Advisor, pleased to read you enjoyed your stay with us during the Australian Open. The accommodation rooms at the hotel start from level 36 to level 50 and the views of Melbourne are spectacular. I appreciate your kind words about the service received by all Ambassadors, I will be sure to pass on your feedback. We look forward to welcoming you and your guests back to Sofitel Melbourne On Collins during your next visit to Melbourne.

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Reviewed October 5, 2013

We had a great stay I booked for my 24 th wedding anniversary and the lady gave me a fantastic room and we were treated excellent. With even a champagne bottle brought to our room we will defiantly be back x

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Nina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this reviewResponded October 9, 2013

Thank you for your review on Trip Advisor. I was thrilled to read your enjoyed your stay with us and Congratulations on your 24th Wedding Anniversary. We look forward to welcoming you and your guests back to Sofitel Melbourne On Collins in the not too distant future.

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Reviewed October 5, 2013

My husband and I spent the night in a suite at this hotel and intend to make this our destination whenever we come down to Melbourne to stay in future. The staff were genuinely friendly, approachable and welcoming. The suite was superb with views to Port Phillip Bay and Melbourne suburbs. Beautifully appointed with nothing left to chance. Fantastic asset for Melbourne. Well done, Sofitel!

Room Tip: Corner suites have the best view - ask the friendly reception staff for advice
  • Stayed: October 2013, traveled as a couple
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Thank Debra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this reviewResponded October 9, 2013

Thank you for posting your comments on Trip Advisor, I was thrilled to read you and your husband enjoyed your stay with us. I will be sure to pass on your feedback to all Ambassadors. We look forward to welcoming you back during your next visit to Melbourne.

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Reviewed October 5, 2013

Had a 4 nights stay. Very good service, but the room is a little bit older than expected. Very good location on Collins St. They forgot the toothbrush at first night, but after i told the hotel receptionist, it replaced in 5mins.

  • Stayed: October 2013, traveled with friends
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Thank Zheng Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this reviewResponded October 9, 2013

Thank you for posting your review on Trip Advisor. At Sofitel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are currently working with designers in order to renovate all guest rooms in 2014 and 2015

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Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
Price Range: $196 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Official Description (provided by the hotel):
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel

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