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“Luxury!!”

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Sofitel Melbourne on Collins
Ranked #16 of 160 Hotels in Melbourne
Certificate of Excellence
Reviewed January 13, 2013

We have just returned from a 3 night stay as a belated birthday celebration and from the very start we were impressed. Our room on the 42nd floor looked over Rod Laver Arena and Port Phillip Bay so the view was wonderful. The Atrium bar was a great place to relax and a couple of their wonderful martinis was the perfect start to an evening in Melbourne. The staff were attentive and helpful and the "bonjour" greeting was a lovely touch. We will definitely stay there again and soak up the fantastic atmosphere. One small annoying feature though, and I only mention it because it was annoying.... the elevator bell, when it stopped on our floor, rivalled St Pauls Cathedral in its loudness. A small gripe but next time we will ask for a room as far from the elevator as possible.

  • Stayed: January 2013, traveled as a couple
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Thank Jayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded January 14, 2013

I appreciate you taking the time to post a review of your recent stay with the Sofitel Melbourne On Collins. We take pride in the service and offerings we provide to our guests and I was delighted to read that you enjoyed your stay. I’m glad you found our Ambassadors to be attentive and helpful and we hope to welcome you back soon.

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3,228 - 3,234 of 5,335 reviews

Reviewed January 13, 2013

For a 5star hotel in the middle of a city this one really hits the spot.

Service was quick and easy and most importantly with a smile. The staff in the cocktail lounge were very impressive with their skills and the cocktail and beveridge list definitely will not disappoint!

The only thing was after a day of walking around it was a struggle up the hill to the top of collins street where the hotel was located.

Another thing that wasnt the greatest was the day we actually decided to eat breakfast at the hotel in resturant 35 they were that busy and we could be seated in the main area... a little dissapointing as i had been told about the amazing views and buffet that was located in the resturant. Instead we got seated in the opposite side of the hotel and had a minimal buffet compared to main service are.

Views are breath taking as the lowest floor you can stay on is level 35. Our room was 39 and our view was looking away from the city and it was still amazing. We over looked a beatiful park area and if we smooshed our head up against the glas we could see the MCG... haha

All in all we had a fabulous time and would stay there again with no hesitations at all!

  • Stayed: January 2013, traveled as a couple
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Thank Jenna87Dan86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded January 14, 2013

Thank you for your review. I was delighted to read about your positive experience with us and that you have ‘no hesitations’ in returning to stay here. I do however sincerely apologise that we asked you to have breakfast in Club Sofitel rather than No.35. This was due to the restaurant being full at the time. I am sure when you come back, it will not happen again. I appreciate your comments and understand completely. I do hope we see you again sometime soon.

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Reviewed January 13, 2013

To us, everything was perfect. To add to the accommodation, the restaurant food was excellent. Thank you for a relaxing stay.

One tip - make sure you read all the info handed out. We missed our free cocktail by not reading it before we went to dinner! Doesn't matter, it was great anyway!

  • Stayed: January 2013, traveled solo
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Thank lyannep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded January 14, 2013

I was thrilled to hear that your stay was ‘perfect’ and ‘relaxing’. We look forward to welcoming you back soon.

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Reviewed January 13, 2013

Superior rooms have a good view of Melbourne skyline and the port.
Rooms are nice.
Overall, it was a pleasant experience.
Would have liked the hotel to have a swimming pool or a spa facility.
Did not experience the restaurants or the bar at the hotel, but they seemed nice.

  • Stayed: January 2013, traveled as a couple
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Thank maldus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded January 14, 2013

Thank you for your review, I’m glad you had a pleasant stay and enjoyed the views of Melbourne. I hope we have the opportunity to welcome you back again soon.

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Reviewed January 13, 2013 via mobile

We stayed at the Sofitel over AFL grand final weekend 2012. The staff at the front counter were very nice and the hotel is beautiful! We had a room on the second highest floor and the views out toward st Kilda were nothing short of amazing!

The location is an easy walk from anywhere within the CBD or the mcg area.

  • Stayed: September 2012
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Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2013

Spent a two night mini break in our City to celebrate my husbands birthday. From the moment we arrived until we left the Hotel we were impressed by the attentiveness and service provided by the Staff. Our room was good with the most comfortable bed and fantastic views over the MCG and Tennis Centre. This Hotel is in a great location, close to many of tne fantastic restaurants found in Melbourne as well as the Theatres.Although the Hotel was busy due to the Australian Open Tennis being played at no time did it feel crowded or hectic, there was always more than enough staff to attend to our needs. We thoroughly enjoyed our stay here and will be back again and again!

  • Stayed: January 2013, traveled as a couple
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Thank Barich90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded January 13, 2013

Thank you for telling us about your experience at the Sofitel Melbourne On Collins.
It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

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Reviewed January 12, 2013 via mobile

Stayed at the Sofitel for our wedding anniversary in December. The service was fantastic, we had a suite which had excellent views of Melbourne. On arrival they had put Champayne & Strawberries in our suite along with a lovely card we thought this was a lovely touch. The club Sofitel was a great experience. I highly recommend using all aspects while staying here, the French afternoon tea was great offering Macaroons, pastries and a assortment of French goodies. The breakfast has a great variety and you can order off a seperate menu also the service by all staff was great :) we also had the high tea in Sophie's lounge well worth the money. We are both looking forward to our yearly stay at The Sofitel on Collins. Keep up the good Work

  • Stayed: December 2012
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1  Thank BekShan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded January 13, 2013

Thank you for taking the time to write such a lovely review of your recent stay.
It is wonderful to know that we met your expectations across many levels. We are very proud of our Sofitel Club Lounge offering I am very glad to read that you enjoyed it. We thank you for your support of our hotel and look forward to welcoming you back in the near future.

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Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
Price Range: $196 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Official Description (provided by the hotel):
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel

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