We stayed here again for 1 night after a previous pleasant experience, but this time were disappointed. Felt that for the price you can do better in Melbourne e.g. Park Hyatt or the Westin. Had a corner King suite, fantastice views. The shower head fell off and the air-conditioning was not adequate even though it was turned up fully on a very hot night. Tried the "happy hour" in the 35th floor bar, which was advertised in our room. The waitress had no idea of this deal and didn't appear to have any knowledge of the wines available, and then tried to charge us double the price! We are members of the Sofitel club and registered our disappointment and complaints in the customer survey but have not had any response from management, which is diasappointing.
- Official Description (provided by the hotel):
- Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more less
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- Also Known As:
- Sofitel Melbourne On Collins Hotel Melbourne
- Accor Melbourne On Collins
- Melbourne Sofitel