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“Great hotel”

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Vibe Savoy Hotel Melbourne
Ranked #60 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed January 8, 2014

We recently stayed at the vibe hotel, it was very nice, comfortable bed, beautifully soft sheets, friendly and prompt service. I would recommend the hotel to anyone. It was a few blocks from the city centre.

  • Stayed: January 2014, traveled with family
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Thank GiannettaO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded January 9, 2014

Dear GiannettaO

Thank you for time you have taken to provide us with your feedback.

At Vibe Savoy we pride ourselves on our friendly service, great location & comfortable rooms. From the feedback you have provided we are delighted your experience with us was pleasant.

We hope you see you back at Vibe Savoy next time you are in Melbourne.

Kind Regards
Melissa Thompson
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,194 - 3,200 of 3,858 reviews

Reviewed January 7, 2014

The hotel is in the perfect location for people needing Southern Cross station. The staff on check-in were very friendly and polite. The room was clean, well presented and met our needs perfectly. We ate breakfast at the hotel on one morning and it was fresh, tasty and with a good range of choices. We ate dinner one night at the Alexander Bar. It was good value and the service was excellent (the girl was by herself and managed to take orders, serve food and work the bar).
Our only negative experience we had was with 'happy hour' in the Alexander Bar. It was promoted as 4-6, beers on tap. We ordered 2 beers on tap just after 4 and was charged full price, when we queried this we were told that happy hour applied to one particular beer on tap only! (we would have liked this information before we ordered). Just before 6 we ordered the 'happy hour' beer and were charged full price again. When we queried this it was it was blamed on the computer not calculating the happy hour price and we were charged the reduced price. Complimentary nibbles were also advertised but we were not offered any and didn't want to query again as we didn't want to seem like whingers :)
We would recommend this hotel to others and tell them to watch out for the fine print regarding happy hour.

Room Tip: Some rooms look onto the atrium in the centre, make sure you check your view when booking.
See more room tips
  • Stayed: January 2014, traveled as a couple
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Thank dkg11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded January 9, 2014

Dear dkg11

Thank you for taking the time to leave your feedback on your recent stay at Vibe Savoy Hotel Melbourne.

We are glad you enjoyed the service & location of the hotel. Thank you for bringing the discrepancies with Happy Hour in the bar. I have brought this to the attention of our Food & Beverage Manager who has now rectified the advertising.

Thank you for your comments and we look forward to seeing you again soon.

Kind Regards
Melissa Thompson
Assistant Hotel Manager

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Reviewed January 5, 2014 via mobile

Nice hotel and conveniently located close to the central station and in walking distance to city center. The hotel is good for all the basics but don't expect the unexpected. We stayed two nights and we were generally happy with everything.

Stayed: December 2013, traveled as a couple
Thank Nicholas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded January 6, 2014

Dear Nicholas M

The Team at Vibe Savoy are delighted to hear you enjoyed your recent stay. Thank you for taking the time to provide us with your positive feedback.

We look forward to welcoming you back to a Vibe Hotel in the near future.

Kind Regards
Melissa Thompson
Assistant Hotel Manager

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Reviewed January 5, 2014

Best thing about this hotel are front desk staff, they are first class! Cheerful, focussed and helpful. They made our stay in Melbourne particularly positive. Rooms are comfortable, spacious and quiet. Breakfast in restaurant - staff were attentive and helpful. Would have been 5 stars for service except that that Housekeeping were bit erratic in attention to detail when cleaning.

  • Stayed: January 2014, traveled as a couple
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Thank albertst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded January 21, 2014

Dear Stuart Q

Thank you for the time you have taken to provide us with your feedback.

The team and I are pleased to read you found our team to be outstanding. I will ensure I share your comments with the entire Front Office Department!

On behalf of the team we look forward to welcoming you back to Vibe Savoy Hotel Melbourne soon!

Kind Regards
Melissa Thompson
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

I stayed at the Vibe Savoy for the christmas period and was very happy with my stay. The room was clean and comfortable and the staff were all extremely helpful. The hotel is close to the train station which was perfect when arriving from the airport late at night.

  • Stayed: December 2013, traveled with friends
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1  Thank Nat0712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded January 6, 2014

Dear Nat0712

Thank you for your review!

We are pleased to read that you enjoyed your stay at Vibe Savoy Hotel Melbourne. I also agree that the location of the hotel is ideal in many ways – we are very close to many of the local attractions and transport.

On your next trip to Melbourne we hope to welcome you back to Vibe Savoy.

Kind Regards
Melissa Thompson
Assistant Hotel Manager

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Reviewed January 4, 2014 via mobile

Perfect for weekend in Melbourne
The Vibe Savoy was excellent value for money
Straight from Airport from gold coast jumped on Sky bus to Southern Cross Rail Station
hotel straight across road perfect link to commence my trip
The Staff were outstanding commented to duty Manager Handy that staff members in Bar lounge Hung and breakfast Margaret were a credit to the hotel
Have no hesitation in returning to this excellent hotel well done Vibe Team Savoy Melbourne

  • Stayed: January 2014
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Thank taffy_longman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded January 6, 2014

Dear taffy_longman

Thank you for taking the time to provide us with your feedback.

The team and I are pleased to read you enjoyed your stay with us. It is great to hear that you enjoyed not only the location of the hotel but found our team to be friendly. I will be sure to share your comments with both Hung & Margaret.

On behalf of the team we look forward to welcoming you back to Vibe Savoy Hotel Melbourne soon!

Kind Regards
Melissa Thompson
Assistant Hotel Manager

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Reviewed January 4, 2014

Stayed here in December. Checked in on time but key pass failed after one use. View of Southern Cross Station Roof off putting. Complaint re: breakfast, nothing further heard after initial call back to obtain further particulars (recommend you go elsewhere for breakfast).

  • Stayed: December 2013, traveled as a couple
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1  Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded January 6, 2014

Dear Andrew T

Thank you for your feedback regarding your recent stay at Vibe Savoy Hotel Melbourne.

We appreciate the time you have taken to provide us with your comments. I was disappointed to hear that your stay did not meet expectations.

I would like to offer you the opportunity to contact me directly at the hotel should you wish to discuss your stay further.

Kind Regards
Melissa Thompson
Assistant Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vibe Savoy Hotel Melbourne

Address: 630 Little Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#21 Family Hotel in Melbourne
#33 Business Hotel in Melbourne
#36 Romantic Hotel in Melbourne
#58 Luxury Hotel in Melbourne
Price Range: $92 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Vibe Savoy Hotel Melbourne 4.5*
Number of rooms: 162
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Also Known As:
Vibe Savoy Melbourne
Hotel Vibe Savoy

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