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Vibe Savoy Hotel Melbourne
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Reviews (3,990)
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1,422
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All reviewssouthern cross stationgreat locationskybus terminalsky busetihad stadiumspencer streetpublic transportfree tramseasy accessbuffet breakfastroom servicevalet parkingwould stay againpleasant staycrown casinocentral locationbed was comfortable
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3,545 - 3,550 of 3,990 reviews
Reviewed September 11, 2012

My family and I just had a vacation in Melbourne and we have chosen Vibe Savoy Hotel Melbourne for its convenience. Before we departed, we have contacted the hotel for some details. My experience in this area is extremely delightful. The duty manage, Mr Handy Limms, had been very helpful and efficient in handling our enquiries. Moreover, he had arranged as far as possible rooms that cater for our needs.

Our stay in the hotel also did not disappoint us. The hotel is overall speaking very clean and comfortable to stay. The services provided by both the restaurants, concierge and other personnels of the hotel are of very high quality. In particular, we are highly appreciative of the concierge, Glen, in being very considerate in arranging tours and airport transfer for my family.

Room Tip: Rooms facing Southern Cross Station should have a better view.
  • Stayed: September 2012, traveled with family
    • Value
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Thank Orlando C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhsm, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded September 13, 2012

Thank you for your comments about your recent stay at the Vibe Savoy Hotel. I have since passed on your personalised comments to the two team members you mention in your review, and they where very excited and pleased they left a memorable impression on you and your family.
We look forward to being able to accommodate you again when next travelling to Melbourne.
Kind Regards
Brett Walker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2012

Clean, comfortable rooms. Very friendly and helpful staff. Great location, handy to trams and trains. From previous stays, we were aware that rooms on lower floors, overlooking Spencer St could be a little noisy. Our request for a higher floor found us on the 11th. floor! Hope to be back soon!
Ps. Should have Fox Footy channel on tv! However, this won't adversely influence our choice of accommodation on our next visit to Melbourne.

Room Tip: Higher floors have less traffic noise.
  • Stayed: August 2012, traveled on business
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1  Thank RML2074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhsm, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded September 13, 2012

Thank you for your feedback about your recent stay. We look foward to being able to welcome you back soon. If the Hawks keep winning, we may well see you come grand final weekend.
Kind Regards
Brett Walker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2012

Value for money and a great location opposite Spencer Street Station and also Tram stop. Ease of getting about Melbourne from here was amazing. King bed very comfy, but made with 2 individual quilts. Our requet for a larger quilt to replace the 2 smaller ones was happily attended to. Our room was quiet and a decent size with good lighting. However the bathroom was very very small and some what awkward.. There was very little space for our toiletries etc. The shower was over a some what small bath and one seemed to easily bump the hand rail and shower screen due to the very tight space. ( there was however, plenty of hot water.) Yes, we would visit again, if the price was right, but definitely ask for a bathroom bigger than room 1008. Had booked with friends who had a somewhat larger room (although it was an interior room, it was very light and airy) and a larger more practical bathroom all for the same price!!!!

Room Tip: Bathroom okay for a one night visit, but if staying longer and you like to unpack a few toiletries and like a little bit of space, ask about the size at time of booking.
  • Stayed: August 2012, traveled as a couple
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1  Thank AdelaideChez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhsm, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded September 13, 2012

Thank you for your review of your recent stay at the Vibe Savoy Hotel. I have updated your profile so for next time you stay, we will be able to allocate you a room with a larger bathroom.
I was pleased to hear you enjoyed the hotels location and service, and we look forward to welcoming you back soon
Kind Regards
Brett Walker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2012

The rooms were clean, comfortable, quiet and adequate in size. Staff were all very friendly and helpful. Good value in my opinion and the location across from Southern Cross makes it excellent for travelers. The weekday breakfast buffet was excellent with good choices and well-prepared dishes. My only comment is that staff in the breakfast room need to be more vigilant when cutlery runs out and dishes need topping up. Twice I had to ask for cutlery and one hot dish was only topped up just before a manager/supervisor came to check.

  • Stayed: August 2012, traveled solo
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1  Thank WestyTweedValley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhsm, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded August 28, 2012

Thank you for your great feedback from your recent stay at the Vibe Savoy Hotel. I was pleased you enjoyed the hotels great location and you found your room to be clean and tidy. I have passed on your comments about the replenishment of the breakfast cutlery and food items, and assure you this will be fixed immediately. I really appreciate your feedback, that has contributed in ensuring we improve our service and therefore the experience our guests has at the hotel.
Kind Regards
Brett Walker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2012

Standard and simple. We chose this hotel as we needed to be close to the train station for an early morning departure The room on the 10th floor was Clean but small. Reception staff very friendly. On the negative side tv reception was very poor,toilet flush barely worked and no free wifi. Nonetheless for one night this hotel is very acceptable.

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Sailaway1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vhsm, Manager at Vibe Savoy Hotel Melbourne, responded to this reviewResponded August 28, 2012

Thank you for your feedback from your recent stay at the Vibe Savoy Hotel. It was good to hear you found the hotel clean and in a great location. My apology for the issue with the toilet, which has since been repaired and an unfortunate thing at the time. The hotel does offer competitive WiFi rates that are in line with our competitors in the Melbourne market.
Once again, thank you for your feedback and we look forward to welcoming you back again.
Kind Regards
Brett Walker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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