The room itself was adequate - clean, comfortable, and met my needs for the 2 nights I was there. I was travelling on business and had an early start and long day ahead of me so I was not impressed when woken in the middle of the night (approximately 1:30 am) by a VERY noisy tour group checking out. Said group did not appear to have ANY comprehension that it was the middle of the night or that other guests were trying to sleep. I put a call through to reception only to be told it was a tour group and the noise would die down "soon". Thirty minutes later and the noise continued, only to be topped off by another guest who's frustration had led to her opening her door to YELL at the departing group every few minutes. Another call to reception to report pending riot on the first floor only to be brushed off again. At this point I felt like I was staying in Fawlty Towers! Staff did not care one iota about the situation. The noise lasted over an hour and I was exhausted come morning. What made the situation worse was that it appeared that such tour groups regularly checked out in the middle of the night. Why not place them all on the same floor away from other guests, or at least ask them to keep the noise down when some one does complain?!?!?! Despite the fact that room was clean and comfortable, and the meals were of a good standard I would warn anyone against staying at this hotel.
- Official Description (provided by the hotel):
- Mercure North Melbourne is located on the edge of the CBD, just a short tram ride from the city of Melbourne. All of Melbourne's attractions are within easy access. The hotel offers 70 contemporary & comfortable rooms and suites, with King, Queen, Twin accommodation options available, all with en-suite bathrooms, LCD TV, Foxtel, Internet access, Fridge with mini bar, tea & coffee making facilities. The hotel has a small plunge pool, and offers complimentary access to local private gym. ... more less
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- Also Known As:
- Rydges North Melbourne Hotel Melbourne
- Rydges North Hotel Melbourne
- Melbourne Rydges North Hotel